TVSe Printer Customer Care, Service Centers, Warranty
(11 votes, average: 4.27 out of 5)
Loading...TVS-E Printers Customer Care support and service offers services with regard to any issues of wide range of its printers. Customers can register for any type of queries regarding warranty, service call and installation problems. below provided are the customer care numbers for people to contact and get rid of the product issues through the services.
TVS-e Customer Care Details
If you have any queries related to the company products or services, kindly make use of Tvse Printer Customer Support Phone numbers given below to query about any issues that you may be facing with TVS Printers.
Below provided are the Toll Free numbers
For sales enquiry dial : 1800 200 5123 ( Service is available between 9 AM to 6 PM)
For service enquiry dial : 1800 425 4566 (Service is available between 8 AM to 8 PM)
Phone Number : +91 44 4200 5200
Fax Number : +91(44) 22257577
TVS Electronics Head Office:
TVS Electronics Limited,
South Phase – 7A, Second Floor,
Industrial Estate, Guindy, Chennai-600032
Email : webmaster@tvs-e.in
TVS-e Printers Service Centers
Ahmedabad
Address:
3, 1st Floor,
Kasturi Complex,
Opposite Atithi Dining Hall,
Judges Bunglow Road,
Bodakdev, Ahmedabad
Phone Number : 079 40027698, 9998665080, 9974241648
Bangalore
Address:
No.46,
Opposite to Popular Bajaj Showroom,
25th Cross, Jayanagar 6th Block
Karnataka, India.
Pincode : 560082.
Phone Number : 080 26640690
Chennai
Address:
New No 600,
Old No 440,
Gemini Parsn Complex,
1st Floor, Near Park Hotel,
Anna Salai, Nungambakkam.
Phone Number : 044 42381027
Hyderabad
Address:
Lsy Estate,
1st Floor,
Near Image Hospital,
Ameerpet
Andhra Pradesh, India.
Pincode : 500016.
Phone Number : 9912415333, 8688844465, 040 30228811
Mumbai
Address:
508,5th Flr ,
B Wing,
Kohinoor Commercial Complex,
Off Lbs Road, Kohinoor City,
Andheri East
Maharashtra, India.
Pincode : 400072.
Phone Number : 022 49171289
New Delhi
Address:
203, 2nd Floor,
Deenar Bhawan, Nehru Place
Delhi, India.
Pincode : 110019
Phone Number : 011 66586183
TVS-e Printers Warranty
In order to obtain the warranty services online, register your product to ensure safety, security. Once registered your product warranty starts and complete information of your product will be maintained in company records.
The company provides warranty for 1 year on dot matrix printers.
In order to obtain your service under warranty, you need to provide a proof of your product.
It doesn’t provide replacement option if the product is damaged during transportation, fire accidents and misuse or other acts of nature like floods or earthquakes.
About TVS-e Printers
TVS Electronics is a part of TVS group which is a reputed business group in India. It was established in 1986 and headquartered in Chennai. It provides wide range of automation IT products and solutions to the users with best quality.Its product range includes impact matrix printers,thermal, specialty and label printers.
TVS offers impact printers with high print speed, long print head life, dual colour printing, multiple copy printing and many more advanced features that makes bills more presentable and professional.
With the dedicated team of professionals today the company had become of the leading Transaction automation IT products and solution provider in India. Currently it employs 36,000 people and 5000 engineers in all its branches around the globe including China, Iran, Indonesia, Malaysia, US, UK etc. It is the first company in Asia to win the prestigious Deming Award for quality and with the 6 billion dollars of Revenue, TVS group has been listed as one among the top 5 family owned business of India.
For more information about TVSe Printer Price and other details, visit the website : www.tvs-e.com.
Dear Sir,
We have purchase a TVS Dot matrix printer Model no. MSP240 Classic plus on date 28/11/2016. From the starting there is so many failures were observed & we gave update your service support team including local dealer unit at Rudrapur U.S.Nagar Uttrakhand & Haldwani main office time to time in this regard. They visited many time at our office & try to repair it and replaced some child part as well but still we are facing the same concern on till date. Today i.e 13/5/2017 we again contacted to concerned person but they are making frod & not taking this major concern seriously whenever we are feeling very harassed to see it.
This is feeling bad to see such poor & pathetic services from your-wards.
Request you to kindly resolve this concern immediately & on priority.
Thanks & Regards
Praveen Tiwari
Bindal Enterprises Pvt. Ltd.
Kichha Bye Pass Road Rudrapur
Mob:- 9012925000, 7533830000
Sir
we have been made complaints on on zig zag printing problem , Your service engineer came and advised to us changes new parallel port cable, as per his suggestion we changed a new cable, after that he said that its occurred due to mother board complaint and as per his instruction we complaint and he replaced with warranty, but the problem was not rectified, we are suffering on this every day. please look in matter.
PRINTER NAME : MSP250STAR-USB
UNIT SNO. MBW4BD087015
PROBLEM
if we gave print “sri rao ”
it print like “~(??r&*”
Sir,
Since a month our office printer TVSE HD 245 GOLD stopped functioning.
I made sufficient follow up with Mangalore office of TVSE printer, but they have visited twice after many calls. Servicmen inspected and could not print more than 3 pages continuously and then paper gets stuck. serviceman promised that they would change paper holding shaft, but no reply from them.
Printer is under warranty.
I have purchased a TVSE msp450 star printer two weeks before with serial no LAS4ZD000500 . When we started using it , it prints only one page and in the second page it stops in the middle of the page. It gives an indication as if the paper is not inserted. Immediately all the functioning buttons of the printerblinks and stops. The beep sound comes and every thing becomes stand still. The printer gets heated near the ON OFF switch.
We made a complaint through toll free no. The complaint no was 81125126 dated 16th Oct 2012. One service person Mr.Rajkumar came and attended he was unable to diagnose the problem. He requested me sign in his bill as if the printer is OK. but I refused him. Again I made a complaint through toll free no. A person namely SAROJ attended and I was told that a SENIOR TECHNICIAN will attend the problem. The next day the same technician came. I just informed him that I AM WIILLING TO SPEAK WITH UR SENIOR but that person was speaking abusive words. I just sent him back . Then a SENIOR TECHNICIAN namely Mr.ARUN came and attended the problem. He was able to diagnose the problem. I was asking to replace the printer with a NEW PRINTER . He promised to do so and got our BILL COPY . Today a SENIOR PERSON namely Mr SENTHIL KUMAR from CHENNAI contacted me to my Mobile . I explained my problem .
I have purchased a TVSE msp 450 star printer from your dealer with serial no. LAS4ZD000500 . The printer prints 1 or 2 pages and in the middle page it gives an indicationas if the paper is not inserted. I think the paper sensor is not functioning properly. Please send a proper technician as early as possible. Thanking you. Yours sincerely, jebaraj.
Dear sir, my printer is MSP 240 Star Sl No: JBl48d002758 SKU Part No : 3014070015 is not power on. please chek my printer.
Add: Shri Guru Prifirals. Sri Ram Bullding, Kalsanka Udupi.
Ph: 9964142604
Thanking you.
Dear sir,
i have purchased a tvs MSP 240 Star (DotMatrix Printer ),in last month(may 2012) i am not getting the fonts in proper maner.Characters are and numerics are printed in properly.
as the printing preference such words are not clearly visible; because some dots are missing. So please send me the adjustment formalities through my mail address.
can u please suggest me the best what can i do,at the mean while please provide the customer Service station information.
with the below numbers i am not able to connect to customer service centers 1800 425 4566 and 91(44) 22255506
Please do the needfull.
Thanks,
Girish
+91-7795548978
sgirishpgp@gmail.com
Dear Sir
We are using TVS MSP 255 MARATHON from 2004 onwards, this is the first time we are forced to replace the Printer Head, but we tried in local (Port Blair – Andaman) to get the same, but we failed. Can you arrange to get the same from your local service partner.
Pls. do the needful.
Regards
960075883
Sir,
I am having dot matrix printer of TVS company model no MSP 250 Star there is a problem inmy printer; as the printing preference such words are not clearly visible; because some dots are missing, I feel some adjustment in the body of printer is disturbed. So please send me the adjustment formalities through my mail address.
Thanking you, Sir !
Yours sincerely,
Nikunja
e.mail address is:- nbmishra1962@gmailcom
My Cell no. is 9438136225
i am working as System Administrator,Nitco Infotech Center, at NITCO LOGISTICS PVT LTD. and I have look all software and hardware equipments of Company…I have minimum of 200 TVSE printers of MSP series and are facing lot of problems..I have visited local service center many times but they are not providing me sufficient support with printers as because they are basically involved in professional business.
If possible please suggest me how I can get hardware support basically TVSE Printers thoroughly from your Company directly..If you have trained printer engineer for spot support please send the system and process to get quick support.
Deepak Kumar
System Administrator
Nitco Infotech Center
09419200634, 0191-2503832
deepakkumar@nitcoinfotechcenter.com
Dear Sir/Madam
I m using tvs msp-245 star plus, i had 3 new printer bought from u, but 2 out of 3 is out pf order, since one week or so, i hv logged ca complain to your customere care center,
but no one turn from ur end to look in to the problm, as my work is heldup due to printer,
my compalin no: 83001010, 83001011, of 2.12.2010
i m really fadup the way you r treating your customer, not to responding them well in manner,
ALok
sir,
i am system manager from depatment of post charkhi dadri .we received the supply of hp & tvse msp 430 printers were also supplies with them .but after some time this printer is out of order now it’s head gone faulty, kindly replace it as soon as possible
Please Take a action on my tvs printer complaint ..its not working properly
my complaint number is “hn4446”. and custmor care not attand a seriously
and custmorcare very rutaly behaviour…..and pls give me complaint number or e-mail address..
Please Take a action on my tvs printer complaint ..its not working properly
my complaint number is “hn4446”. and custmor care not attand a seriously
and custmorcare very rutaly behaviour…..
Reply for Mr. Rajesh. You can use map 245 pcb. Ur problem will 100% solve.
Dear Sir,
I am having dot matrix printer of TVS company model no QX 245 their is problem in PCB.
Can you help me as this part is not available in Varanasi.
Please advice
Thanks
Regards
The reply for chandan majumder , as you say u r facing lot of problems for tvse printer, if ur printer is in OOW so you fisrt make AMC for same. Now TVSE providing AMC Pack. after registering ur product local authorized service center will 100% will support.
The Plrinter No. IBW3CD011263
Part No.3014060007
Make-TVS 245 USB
The printer is out of order, please attend the office of the Divisional railway manager,
Eastern Railway,Sealdah,kolkata-700014 in the Personnel Branch section E-2, Ist floor
sir,
i am working as I.T. Incharge ,Agartala Division, Tripura, at COSMIC GROUP OF COMPANIES and I have look all software and hardware equipments of Company…I have minimum of 100 TVSE printers of MSP series and are facing lot of problems..I have visited local service center many times but they are not providing me sufficient support with printers as because they are basically involved in professional business.
If possible please suggest me how I can get hardware support basically TVSE Printers thoroughly from your Company directly..If you have trained printer engineer for spot support please send the system and process to get quick support.
CHANDAN MAJUMDER
I.T. INCHARGE
TRIPURA DIVISION
COSMIC GROUP OF COMPANIES
09436547377, 0381-2908994
majumderchandan123@yahoo.com