Aircel India Customer Care, Head Office & Regional Office Addresses, Complaint Procedure
(117 votes, average: 3.25 out of 5)
Loading...Aircel Customer Helpline Numbers are provided below to help customers to know or inquire more about the prepaid connections, postpaid connections, new tariffs, SMS plans, etc offered by the mobile company.
Aircel India Customer Care :
Aircel Customer Service Number : +91 9716012345 or 121 from any Aircel phone.
Aircel Toll-Free Number : Call 121 toll-free automated response for enquiry. Call 198 toll-free for complaints and service activation & deactivation.
Aircel Customer Suporrt Numbers Andhra Pradesh:
Prepaid & Postpaid : 9700012345 / E-mail: care.andhrapradesh@aircel.co.in
Website: www.aircel.com
Aircel India Head Office Address :
Corporate Office
Aircel Business Solutions
5th Floor, Building No. 10A
DLF Cyber City, DLF Phase II
Gurgaon-122002, Haryana
Customer Service Number : +91 124-7944800, +91 124-4765400
Fax Number : + 91 124 2350313
Registered Office:
5th Floor,
Spencer Plaza,
769, Anna Salai,
Chennai – 600002
Aircel India Regional Office Address:
Following are the Region wise contact numbers along with the customer support Email address of the company that you can write to for any queries.
Aircel Circle Head Office – Karnataka:
Aircel Ltd.,
No – 66 / 5-25,
H.M. Vibha towers,
3rd floor,
Luskar,
Hosur road,
Adugodi,
Bengaluru – 560030
E-mail: care.karnataka@aircel.co.in
Aircel Circle Head office – Delhi:
Aircel Limited,
A-44, Mohan Cooperative ,
Industrial Estate (MCIE),
Mathura Road,
New Delhi -110044
E-mail: care.delhi@aircel.co.in
Call Center: 9716012345 or 121
Aircel Circle Head office – Kolkata
3rd Floor, Globsyn Crystals Building
Plot 11 & 12,
Block EP & GP,
Sector V, Salt Lake,
Kolkata – 700 091
Tel: 9804099011
E-mail: care.kolkata@aircel.co.in
Call Center: Call 121 or 9804012345
Aircel Circle Head office – Mumbai
Aircel ltd,
Opus centre,
47, central road,
Opp: Hotel tunga paradise,
M.i.d.c., andheri (east),
Mumbai – 400093
Email: care.mumbai@aircel.co.in
Aircel Circle Head Office – Hyderabad
Aircel Ltd.,
5th floor, CACHE Properties,
Gumidelli Commercial Complex,
1-10-39 to 44,
Old Airport Road,
Begumpet,
Hyderabad – 500016
Aircel Consumer Complaints / Escalation :
If the consumers have any complaints with the services offered by Aircel, they can submit their complaints by calling to the customer care through the contact details mentioned earlier. If things don’t get settled at the customer care representative level, contact Nodal officer and then Appellate authority in hierarchy.
Customer Grievance: Aircel responds to the initial stage of complaints through the contact details mentioned below.
24 hour Customer Care Helpline: 18001033003
Email ID: technicalhelpdesk@aircel.co.in
Contact nodal officer by using the contact details mentioned here.
Aircel Nodal Officer – Delhi
Moushumi De
Contact Phone Number – 9716199209
Email Id – nodalofficer.delhi@aircel.co.in
Aircel Nodal Officer – Karnataka
Priya Kumar
Contact Phone Number – 9738199209
Email Id – nodalofficer.karnataka@aircel.co.in
Aircel Nodal Officer – Kolkata
Smita Sen Pattanayak
Contact Phone Number – 9804199209
Email Id – nodalofficer.kolkata@aircel.co.in
Aircel Nodal Officer – Mumbai
Bhakti Salve
Contact Phone Number – 9768199209
Email Id – nodalofficer.mumbai@aircel.co.in
Aircel Appellate Authority:
To final stage of complaint escalation can be done making your complaint reach the Appellate authority through the contact details given below.
Dishnet Wireless limited (ABS),
A-44, Mohan Co-operative Industrial Estate,
Mathura Road,
New Delhi – 110044
Contact Number : 09716499595
Email : abs.appellatauthority@aircel.co.in
Contact Timings: Monday to Friday 10 am to 6 pm.
About Aircel : Aircel started its operations in 1999 in southern India especially in Tamil Nadu and become the state leader wit
hin 18 months. Aircel began its outward expansion in 2005 and became market leader in Assam and in the North Eastern provinces within 18 months of operations. Now, the company has completed rollout in all 23 telecom circles and has garnered over 50 million happy customers in the country.
For information about the aircel dialer tunes, pocket internet, GPRS Settings customers can visit the Aircel India website.
Social Media URLs :
Facebook: https://www.facebook.com/aircel/
Twitter : https://twitter.com/aircel
YouTube : https://www.youtube.com/user/AircelIndia
Tiny tv has been activated in my no.please deactivate iT my no is 9563935465
i hate aircel services
Dear sir,
meray airsel par ek sarvice activat ho gayi hai menay kai par custmer care say bat karany ki kosis ki but koi fayada nahi mela mera daly balance kat raha hai
my mobile no 9169388980 please replay as soon as
Dear sir..
my name pasham Swamy S%ramachandram Hno4-3-46,pedda bazar,kamareddy.Dist Nizamabad my sim no:8801102274sim is blocked kindlly request I want new sim sir .. plz contact 8686861509
Tis s my no 8431808960 tis s prepaid Sim . from Bangalore . . sir my free sms offer validity got over . plz i need new offer having free sms pack so plz do it . . or else i wil port it to another network . . .
My aircel number is7277087520. This sim puk locked sim
Please send puk code on my email addres as soon as possible
And
My card number is 89912504121144484065
sir,
i have an aircel sim mobile no 9782057876 unfortunetly it stopped working,after few days i had a call to my number then i connected and someone lifted and sim Ragistration is faild so back this is my number please. how can i get my number
Big cheaters of telecom field is aircel my no is 9738478807 u beggers cheaters u cheated me daily 50rs instead of that go to road and beg i will take a new postpaid aircel sim i will use it and will not pay money lets c what u will do then come to my address for bill
sir my no. is 8801689953 plz deactivate all subscriptions i have not activate any service on my mobile u r only activating all the subscriptions and services every 2 to 3 days they r charging 30rs and 20rs. money r not getting on tree from 7 days im trying to contact customer care no. but only machin only speaking . so0 plz help me and stop all my subscription and services plz i dont want any thing plzzzzzzzzzzzzzzzz deactivate all my subscription from my mobile
THIS IS MY LAST REQUEST………..
my aircel customer care is not lifting my phone i was activated pi pack i lost money i cant do browsing stupid aircel i kick out of a.p
I Brought Aircel prepaid 32K SIM card from a Retailer From Maruthi
Nagar,Madivala,Bangalore…Its been 6 Days And the Sim is not
Activated Yet….They Says its in Suspended State….
My Name is Dileep P.G And I Submitted the ID Proof(My Voters ID CARD)
& Photo and Paid 88 Rs….
NO is:8892208487
was trying to contact to your customer care service since six hour. It’s really worst experience im facing with your service. I thought you are the best than airtel. But, it was my misunderstanding. Dont you have enough staff to pick up the customer’s calls?
We dont have so much time to spend whole day to get a simple resolution for the issue related to internet. i want internet mobile setting spice m 5566
My prepaid sim with a balance of over 250 was deactivated without even a call? What do these people do with the money swindled in this manner.? Now – even though the number is not yet alloted to anyone – the say it cant be activated!! can any one let me know what can I do to get them in-line?
I have AIRCEL no 8892319022. Today I have called karnataka customer care center 6 times and after a few minutes, when they ask me to hold on , the line gets disconnected. I feel AIRCEL is a rubbish service provider and many of the call center employees seem to be totally incapable of solving the problems . I would like AIRCEL H.O if there is one such , to respond to my complaint. I dont think it is worthwhile to continue with AIRCEL anymore.
I am an Aircel customer 9809274436. On 4.10.2012 between 10.12 and 10.13 am Recharged Rs.1.30 to avail talk time Rs.150 and Rs.97 for one month internet usage. Respective SMSs showing available balance me Rs.177/90. At around 11.15 am, when I made a local call, it was disrupted saying no balance.
I tried to complaint with an executive of the company, but no balance and my efforts from my bed rest period due to an operation continued and contacted by email and 198 toll free many times but no result yet till now at 5.20 pm on 5th Oct 2012.
One of the worst customer service I have ever seen. Five months back i got a message stating a 30 rupee pack was subscribed(on its own) and from that day till today there has been no one customer care who could solve this issue and its amazing that only the recorded voice only speaks…to all who read this a kind advice please do not call the so called customer service and waste your precious time with the recorded voice. The 150 rupees which has lost from my mobile is nothing but the theft of the Aircel company. its very worst and shameful.
For the last 1 hour I m trying to solve my Blackberry problem but no one from the C.Care cud solve it. AMAZING Aircel!!!!
The problem with my no. (9856834937) is that I have activated Blackberry service with 7days validity, after that I want to shift the service to 30 days validity, for that I need to stop the previous service. I sent the msg for deactivation but still Aircel is deducting Rs.14 from my balance and didnt provide the service also. AIRCEL only cares to deduct the balance but in solving the problem they r nowhere?
Thank you Aircel for your nice and beautiful services. I will definitely change the service provider.. This is for sure…..
Worst network,customer care numbers will not work just we hear only voice machine no useful number to select again it goes to main menu.I submitted the proofs 3 times again it got disconnected the customer care numbers wont even work.Worst network please dont go for this Aircel.
i was proud dat i got cheapest 3G thru Aircel. i was stupid to think like that. i recharged again….. no proper confirmation message. 3G also slower than 2G speed. so i thought i wud call customer service. hav been calling 121 since 2-3 days… all i hear is ‘aircel nallli nimge swaaagata’. ok dats a voice machine guys. ther is no cust service agent to help. bad experience 🙁
Hi,
I have a Aircel top up card with me & the issue i am facing is that i don’t know how to recharge it because i don’t the code used in the first enter along with the 16 digit number on the card.. Kindly request you to help me out by providing the code.. My number is +91-8892106130. On the card the code is not printed and hence i am facing the prob & the shop guy himself doesn’t know the code..
Regards
Rohit
sir,
i have an aircel sim with mobile no 9700485284.unfortunetly it stopped working,after 3days i had a call to my number then i connected and someone lifted and saying we have boueht a sim 3days back this is my number saying. how can i get my number
Trying to call the customer care for whole day but no response…. Worst of all the service providers………….
Worst Customer Support for Aircel. I have activated the 399 BlackBerry plan by messaging BBM to 121 and the money has been deducted within a minute.
The plan is not activated though. I called the Customer Support on 121 and they told me to call on 1255 to get in touch with BlackBerry guys. The number is invalid. I have called several times and they blocked my number.
They transfer calls without any notice and they don’t help customers. Moreover, they provide wrong information to the customers.
Being a Journalist, I am trying to fillin a complain and I will try to make sure, the money get refunded. Pathetic customer service. DSAT.
The worst customer care and they give trouble calling so many times in a day for their Dialer tone and pocket internet offers..when u dont pick it they will activate some nonsense dialer tones and deduct money..
Evevn if u call them they say they never activate it without customer’s request..and they dont give good service..they rob your balance from your account..
Frustrated with in a month of Aircel service
aircel is the world wort service provider tht i cme across n the coustomer care is wat u calld is worst then the worst i dnt have any bad word 2 discribe….plz plz plz dnt go for aircel….
Hello,
I was trying to contact to your customer care service since half an hour. It’s really worst experience im facing with your service. I thought you are the best than airtel. But, it was my misunderstanding. Dont you have enough staff to pick up the customer’s calls?
We dont have so much time to spend whole day to get a simple resolution for the issue related to internet. Why should we wait for 4hours to get access for the internet.
Really poor service. I’m not satisfied with your support. What’s the use of taking annual subscription of Aircel pocket internet or GPRS ???????
please provide the solution with AIRCEL connection its has been second time activating the caller tune and cut the ballance in my account.i had already inform to customer care cut my caller tune but they could not responce.when i talk to the representative he tell me just wait i connect to my seinior then the seinior does’t pickup phone after a long wait we have to disconnet the line.and when we dialed again the same condition follows as written above.what can i do…
I AM USING AIRCEL POCKET INTERNET AND IT IS VERY VERY SLOW.PLZ HELP ME AND TELL ME TO MAKE IT FAST…
DEAR SIR
KINDLY INFORM YOU THAT my aircel no 8796822671 isout going and incoming call are closed in last 15 dayes please sir activated in my sim sim purchases in above 20 dayes activated my sim firs five days what reasen and repaly my gmail adrees arvindk.1987@gmail.com
9782353796 THIS IS MY PREPAID NUMBER I I AM DIALS NO. BUT NOT RESPONSE AND DIRECTED CHECK OPERATOR SERVICES WHY
Hi all, This company is totally rubbish Please say every body not to choose aircel.
on 121 they know nothing when i asked about internet setting on mobile.some body says another setting and after few minutes other 121 reprasentative says another setting and they miss guide and dont entertainment there customer seriously.According to there settings my internet is not working at all on my mobile.few month ago my internet was working on my mobile and they say your mobile is not capable for internet.And my mob set is orion 981. I am totally fed up my no is 9716431146.
I HAVE PREPAID AIRCEL CONNECTION AND THE NUMBER IS 9698543710. I HAVE BEEN RECHARGING REGULARLY. PREVIOUSLY CALL COST FOR LOCAL MOBILE, LOCAL LAND LINE, STD MOBILE AND STD LAND LINE WAS ONE PAISE PER SECOND FOR ANY NET WORK. FROM LAST COUPLE OF DAYS, I AM SURPRISED TO NOTE, I HAVE BEEN CHARGED JUST DOUBLE ie TWO PAISE PER SECOND FOR STD MOBILE AND STD LAND LINE. I WOULD LIKE TO KNOW HOW & WHY ?
I NEED YOUR FEED BACK IMMEDIATELY WITHOUT ANY DELAY.
please provide the solution with AIRCEL connection its has been second time activating the caller tune and cut the ballance in my account.i had already inform to customer care cut my caller tune but they could not responce.
Dear Sir/ Madam,
I am from Jaipur, Rajasthan.
I interested and I want to be a open a New customer care center for providing sales and maintenance Services in Jaipur.
So please tell me us how to possible it. and help me about this matter.
Thanks & Regards
Pramod Kumawat
9352059063
Jaipur
Since, two days continuously calling customer care no. many time i am loosing my tolarate and self cut the phone after 7 to 8 min. Many time have passion and wait upto picking the phone after 10min later. Even they could not hearing our problem and they cut the call. Those useless team not interest to serve public. So, i am very much disappointed from the service of Air Cel.
Sir,
my no .is.8802912676 , but no support the customer care ,
my balance is automatic finish after 1 hour ,
I DO AGREE THAT THE NETWORK OF AIRCEL IS VERY POOR. THERE IS NO NETWORK IN MY OFFICE AND EVEN AFTER SEVERAL COMPLAINTS TO THEM IS OF NO USE. THEIR BILL COMES VERY REGULARLY. GOOD THAT I DID NOT GIVE THIS NUMBER TO ANYONE.