Airtel Customer Care Number, Services, Stores and Escalation
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Loading...Airtel Customer Care Support and Service India provides its users with the information on queries related to Airtel scheme, Bill Plan, VAS information and complaints or service requests like provisioning , Airtel Billing & metering issues , Allocation of Tariff Plan , Account Updation, ISD, STD, Roaming Activation , VAS deactivation ,Service Termination , Security Deposit Refund .
Airtel India Customer Service
Query/Request Helpline – 121
Complaint Helpline- 198
Website : https://www.airtel.in/
Airtel Customer Service by City
Bangalore 80 – 44444198
Chandigarh 172 – 4444198
Chennai 44 – 44444198
Delhi 11 – 44444198
Gurgaon 124 – 4444198
Kolkata 33 – 44444198
Mumbai 22 – 44444198
Pondicherry 413 – 4444198
Pune 20 – 44444198
Trivandrum 471 – 4444198
Airtel India Head Office Address
Bharti Crescent
1, Nelson Mandela Road,
Vasant Kunj, Phase – II,
New Delhi – 110 070, India
Tel No: 91 11 4666 6100
Fax No: 91 11 4666 6411
Airtel India Products and Services
Airtel is a leading Telecom company in India with operations in 19 other countries. Company offers services as Airtel Mobile, Airtel Telecom, Airtel Broadband, Airtel IPTV, Airtel Data services & Airtel DTH operations. Airtel has over 200 million subscribers across its operations and has been ranked 6th among the top performing telephony companies in the world. Airtel is credited with pioneering the business strategy of outsourcing all of its business operations except marketing, sales and finance and building the ‘minutes factory’ model of low cost and high volumes. The strategy has since been adopted by several operators. Airtel was named India’s second most valuable brand in the first ever Brands ranking by Millward Brown and WPP plc.
Airtel Store Addresses
Airtel has large number of retails stores across all major cities in India. Here only few of them are mentioned and to find the nearest Airtel store visit its official website.
Airtel Retail Store : New Delhi
O 12, Lajpat Nagar 2,
Near Dominos, New Delhi 110024
Pin code: 110024
Airtel Retail Store : Chennai
222 Ampa Sky Walk,
107 / 2 Nelson Manakiam Road,
Ampa Sky Walk, Amanjakarai 600029
Pin code : 600029
Airtel Own Retail Store : Bangalore
No 18, Ground Floor, 17th Cross,
M C Layout, Near Maruthi Temple,
Vijaya Nagar, Bangalore 560040
Pin code : 560040
Airtel Escalation in India
If there are any unsolved consumer issues regarding the tariffs or related aspects of Airtel, then the consumers can escalate the issue by writing to the nodal and appellate officers. Their contact details are available in the company official site and the links are mentioned below.
Nodal Officer Contacts : https://www.airtel.in/applications/xm/MobileNodalOfficer.jsp
Appellate Officer Contacts : https://www.airtel.in/applications/xm/BroadbandInternet_AppellateAuth.jsp
About Airtel
Bharti Airtel Limited is an Indian multinational telecommunications Services Company founded by Sunil Bharti Mittal on 7th July 1995 with headquarters located in New Delhi, India. With a Total Revenue of 940 Billion and with strength of 24,720 employees Airtel has become the largest cellular service provider in India with over 230.66 million subscribers, as of June 2015. It provides GSM, 3G and 4G LTE mobile services, fixed line broadband and voice services in 20 countries across South Asia, Africa, and the Channel Islands. Airtel is the largest mobile operator in South Asia and the third largest in the world with a 303 million subscriber base.
To know more about Airtel, nd its services please visit the official website of airtel. To follow airtel on facebook, twitter and to subscribe on youtube please visit the following URLs.
Face book : https://www.facebook.com/AirtelIndia
Twitter : https://twitter.com/airtelindia
YouTube : https://www.youtube.com/user/INAirtel
Hi airtel pls give a tribute to the great legend,person,humanbeing Dr ABDUL KALAM through ur advertisements & be the first network company to pay homage for APJ pls pls pls thanq……………. nagendraprasad +919940628012 chennai im very glad to post this as a airtel subscriber
Poor Customer services and unethical Business practices adopted by AIRTEL
I purchased corporate connection from airtel by name the name of Abols IT Solutions . Guy names nitin(8860910191) took my company documents and after verification sim got activated but I did not get sim now there 2 sim are working on my company name but I never received sim. Please close both number 8800773485, 8800773492. If anything goes wrong with those sim Airtel is responsible for that since never received sim.You guys are totally fake and I will never give you any document at all last guy took my documents and got connection activated on my name and now using them and now again I need to give documents what the hell you guys are doing. Who was that guy who took documents from and didn’t delivered sim. donot provide any document to airtel they can misuse them on your name. be aware stay away from airtel.
hellow airtel my mobile9872695695(prepaid) is working with me for the last 10 years. i rechargethe same mobile from your prepaid airtel store for rs1200 moga punjab.as ur area manageradvice me that u can get internatonal roaming facility at calagary canada.i left india on 16sept2014/ reaching calgary i could not get any response from airtel connection/ kindly activate my international roaming within 48 hrs with regards sukhchain singh khosa 9872695695
Kindly dial to the customer care number mentioned above to raise your issue. As activation and deactivation errors occurs sometimes due to the technical errors, the company professional will look after your problem and solve it.
hellow airtel my prepaid no9872695695 punjab ciircal..i requested ur asstt. manager moga prepaid services that im going to calgary canada.iwant ur valuable services their i recharge sufficiant balance. ur airtel store manager said that now u can get international roamingfacility at calgary but airtel coul not provide me services/ so kindly start int. roaming immediately or save my mobile no. i reqest u that if i sent my mail to other section kindly send the same to concerned deptt. khosa sukhchain waiting reply mail srkhosa@gmail,com help me airtel
Hello,
This is Sunder ram, am using Airtel prepaid number-9940735386 since 2010. Yesterday evening(17-September 2014,7:54 PM), I made a call to your customer care executive, but i didn’t get proper response from your executive “Mr.Antony”, actually he suddenly disconnected my call, how can he do this with out providing a solution for my query.
I need a proper clarification about this from your side,I have some problem with your network, could you clear that?
My reference ID for my concern is :CWRCH20917619260
For more details, am reachable in 9940735386.
My balance on my airtel number 9595890395 keeps getting deducted for no reason and airtel activates any services without any intimation or permissions and the customer care is more over like the company… a piece of shit…. i would never recommend airtel… its the worst of worst service… gonna shift my number to DOCOMO NOW.. AIRTEL ARE THEIFS DAY LIGHT ROBBERS…
AIRTEL is big cheating in clients. very shame your service. personaly i sharing my situvation .My mobile number is 09895071345, i charging the offer amount Rs-55 . this one is decrease the call charge. this offer time period is 30 days validity. i charging date is 08/02/2014.But this offer automatically cut in 15/02/2014. After all calls cut the charges in 1.5 paisa/sec.Very big loss in main balance. This type of cheating clients is not discovered fastly.AIRTEL IS KILLED ON CLIENTS SILENTLY.
After reading so many comment i must say that airtel service is going worst day by day. Customer care executive and even their supervisors are not capable to solve the issue of customer.
Same problem i am also facing now days. Recently they offered me 2gb 3g plan at Rs. 251. When i recharged my number they recharged my number with only 1gb data. When i made complaint to cc, executive and supervisor did not attend me and they put my call on hold for many minutes and afterward they disconnected. This was happened at least four to five times.
I know very well that this issue will not be solved because of untalented cc executive and supervisors because they does not know anything.
I feel that airtel nowdays deducting customer money by any mean. If it continues airtel will lose their existing customers.
My number is 9939626486.
Sir Iam Sirajudeen from kuwait .sir i need six month out going call list pls sent me my email india no 9995890670 Rds sirajudeen pulickal…..
my mobile number is 9160064794 i am so damn irritated by airtel’s service. inspite of me trying to talk with customer care executive my call never gets connected while I can easily connect from any other airtel number. what the hell is this? its annoying more over customer care executives do not respond properly, I demand for something and they forward my call to a supervisor who talks well and promisses me that my problem will be taken care of and finished!! my call never ever gets connected again. lameness, my balance has been deducted inspite of me having my 3g data left. how is this possible? kindly resolve my problem. I regret for getting my number ported from Vodafone they are atleast honest and resolve my problems as early as possible.
hello , my airtel number is 8002568708. it is demanding puck code may u tell me that which is puck code
Hi – I am airtel pre-paid customer (9741357947) from karnataka, i have some issues with pre-paid recharges. tried to contact customer care numbers but i failed after many attempts.
Halappa R
hii, i had number of airtel 9938531769 orissa. due to not using that number for a longer period of time it was closed . but that is my oldest and fav num. from last 1 yr i chasing to activate this number but not yet achieved. plz tell how can i get my number back. i m ready to pay amount for that.its a humble request to airtel plz help me.
sonu kumar dash
hello airtel am your customer for the past 10 years nw adays airtel customer care is not attending propely and my balance is going more amount for unnecessary reasons and they are not responding properly and not attending the call itself.pls attend the call and satisfy the needs
this is my post paid number 9177907296
Inappropriate deduction from my prepaid connection. Needs urgent attention / action & response.
I have patronised airtel connection to many members of my family & friends. But my confidence is getting shaken by such wrongful deductions.
Would appreciate urgent corrective action and refund wrongful deductions on priority.
Thanks & Regards,
Sen
9831894743
I am really disappointed with the service of the biggest mobile network in India. i have 2 internet connections in my office with 15gb monthly plan. In both the connections 15 gb is wiped up in 10 days without any downloads or streaming. I tried calling the customer care no and the response i got was very unprofessional. first the executive wasn’t able to communicate properly neither in english or hindi. he put me on hold after listening to my query and never returned. Seriously you need to provide better service as the company is gng down the drain
I posses Air tel post paid connection 9849658630
Without my consent the Translation plus subscription service from Airtel is being renewed daily by charging Rs 5/-
Tried my best by contacting all the given Airtel numbers to stop this service, but could not succeed. Even I have approached several customer care centers including the main office at Begumpet but failed to stop this service. I am billed un-necessarily.
Request your kind intervention to stop the said service with immediate effect.
Sultan Mohiuddin
Hello,.airtel has charged me Rs.99.00 for downloading while I was browsing ..no proper response from customer care side.. I have called them several times ti refund my amount.. I choose airtel network for its better customer service but now im worried for that.. I want my money to be refunded within 24 hours.
I am very unsatisfied with airtel network….I don’t know wat the hell are the customer care is doing?I tried many times to connect with them…but finally I can hear that f***ing recorded voice instead of talking wit cc member…..I just wanted to change my network….for that also they r not responding me….please don use airtel…it’s a very worst network which I have ever seen…
Hello Airtel,
I am Amit Kumar, I have recently tried to convert my pre-paid mobile number to Post paid and feeling this is a biggest mistake of my life. Since yesterday night my both connection are de acivated, none of the number is working correctly and when I called to customer care they are saying to me that it will take another 24 hours and till that time my number will not work.
Not only that, I have really got a worst experience in airtel customer care. When I told to customer care that I want to talk to your senior regarding this he kept me on hold for around 16-17 min on phone and everytime he just said , our seniors are busy with some one else and please wait.. this is so pathetic he even dont know how to talk to customer and deal with them. I am feeling like to move out from Airtel and get some other connection. This guy previously told me that his name is some one else and later he said he is Pravin, which is really weird. as per his saying
his interaction id is 123401876 .
Can anyone please tell me what kind of customer care executive you have, who actually do misbehave with their customers and what is this shit that none of my number is working now. and today I really has to attend one very important call of my life, who is going to be responsible for that If I wont get it.
My number is 8800489007
hello airtel i am yogesh & your customer for the past 7 years nw adays airtel customer care is not attending propely and my balance is deduct without information and without service activate 49/- amount for unnecessary reasons and they are not responding properly and not attending the call.i am nat saticfy your service.please refund my balance.
Hi,this is shubham(my airtel number:8967921611) ,i have been an airte customer since quite long bt now because of the kind of sevice its providing i m inclined towards changing my operator.Despite my net pack it has deducted quite a lot of balance from my main balance account and now the customer care is not at all attending my calls.I AM VERY UNHAPPY WITH UR SERVICE.
hello , my airtel number is 9406444209 . at date 02/03/2013 when i was suffering internet
my balance rs 124 has gone for any internet subscription whenever i was already recharged for airtel internet pack of 149. and when i go for call customer care i don’t have any response after detect my balance. this type of problem has been done with me many times . when i was using another airtel number. so please regestered my complaint. and enquiry for my problem.
thanks.
Hi,
I have lost my phone and Airtel is not providing me any support. I have called them so many time but they can’t provide any support from their side.
My mobile no is 9810069445 please revert me so i can provide proper information to police.
Regards
Gaurav Maindiratta
my prepaid number 9845646836.from the past 12 years i am using this no .In the begining well and good afterwards tese people cheating indirectly in different manner example like activating no of callertunes without the permission of the user.as a result the currency will be cut.once i called your customer care ,they told meif you leave there will be no problem if one rejects 10 more peoplewill join airtel such an idiot answer they hve given from that time i have not recharged from past 6 months.today without any message they have barred my no.so please activate as early as possible .
Hi,
I am facing net speed issue while using my 3G data plan which is providing speed of 0.07 Mbps. So I called to Airtel customercare (which is chargeable 50 paise per three minutes), customer care executive picks up the phone call and they do not listen to the customer and just disconnect the call (happened 5 consecutive times in half an hour) when I spoke to customer care what is going on he said we don’t disconnect the call but this is technical issue then and there call got disconnected this time also. I am not able to understand what is happening. I have already recharged with Rs 255 for 1GB 3G plan however services are worst I have ever experienced. This is really very pathetic if customers are not happy or satisfactory with the services.
It is not happened on a single day it happens everytime with Airtel only. Customer care executives are not providing customer services to customers rather making them abuse airtel.
I would really appreciate if somebody can look into this.
Thanks & Regards,
Rajat Kumar
Contact# 9971226691
hello airtel am your customer for the past 10 years nw adays airtel customer care is not attending propely and my balance is going more amount for unnecessary reasons and they are not responding properly and not attending the call itself.pls attend the call and satisfy the needs
Hi, I am Kashyap and i wanted to complain this issue regarding 2G data plan which i activated on
17-02- 2013 and the issue – I have purchased this card from DAHISAR and I stay at VASAI and whenever I try to start Internet on my NOKIA X2-01 it does not start but it starts in MUMBAI. It does not start anywhere around Bhayander, Naigaon, Vasai, Nalasopara, Virar. I have called airtel many times and they also gave me request number and i got a confirmation call from airtel yesterday morning stating that the issue has been resolved but its still same. Its working in Mumbai but not in Vasai where i stay. My money is wasted as i am not getting the service. its been 5 days and nothing has done about it. pleas help out to resolve this issue as Rupees 125 is not a small amount and I don’t have enough money to let this amount go waste. thankyou
Request Number – C1ndl3022019229100
Regards,
Kashyap Rathod
Hi,
Airtel Team,
this is a inform from me to (airtel team) has not giving the response I Balaji Communication sita puri,Dabri Xring,near Dabri Police station,New Delhi-110045.i Want a Recharge Service By thru Airtel.online & Easy Recharge.but 2,3 Week i would try to airtel but not recieved the response.can you tell us who’s the distributor or the dealer in this area (dabri,n.d-110045) or contacet me.Shyam.9711540334
The customer complaints are not attended prporly.Since 28.1.2013 I am following up with various agencies in airtel but no body seems to be serious to attend it. Ref No. CAMAB20128480775 dated 28.1.13. Are you listening airtel executives.
I call 2 customer 10 times i request them i need to PORT my no bz of this unsatisfied services given by u .Really airtel services is not good i m trying to PORT within 8 months.
Dear
Mr sibbal said Roaming free from 2013 all over India is false commitment.
Presently (today 17th Feb 2013) I am in Gudgaon and AIRTEL is charging roaming Rs.1/- per minute for incoming call and particularly for incoming calls from MP & CG Airtel is charging Rs.1.50 per minute as I am using sim card issued in Chhattisgarh.
On Airtel website it is shown that for every incoming call roaming charge is rs. 1/- per minute but Airtel is charging Rs.1.50 per minute for calls received from MP and CG…..why it is so?
Dear customer care
I have been using pre paid number 9849490482 for the last 10 years, suddenly it stoped going out going calls and incomming calls, when contacted 121 , needs address and id proof to be submitted. submitted both at begumpet hyd on 12-02-2013. now suddenly single is not showing. again 121 contacted, now they say number become free and it canot be given again to me. But the problem is all my relations and friends know this number for so many other financial dealings i gave this number. Pl help me to get the same number prepaid or post paid.
my other contact no 8008143360
Never Use the Airtel 2G Services, This is for the cheating purpose only.
They have recovered Rs. 9000 from me, for 1 Gb usage in 3 days even after plan was activated as per every instruction from customer Care.
The option was only to pay, else your contact no. will be gone as airtel will stop services
Hi team,
this is manish bearing the airtel number 9897033656.
Recently want to migrate from postpaid to prepaid on 8 Feb, so cleared the outstanding amount cast of the postpaid number jain infocom garh road meeurt.
I have also pay 125 for new sim and recharge . airtel executive was told me your prepaid number will start in 72 hours and your paid paid same number will closed but now my postpaid number is closed but prepaid number is not start. i facing lot of problem . i have contact many time airtel custmer care but there was no solution.
I am using the airtel services for more than 10 years and it’s very shocking that why my post paid and prepaid both number is closed when i pay full amount .
Kindly take the serious action in this matter.
You’re sincerely
Manish Jain
Mob :-9897033656,9587870579
I am not satisfied with the airtel network in Delhi. Vodafone is far better than Airtel.
even after activating net pack balance gets deducted from my account and when I told the customer care executive about this problem,they are so dumb that they cannot understand my problem even after checking the acc details.and when these uneducated foolish refuse to understand they disconnect my phone .Also after calling two three times they block our support services.
Hi team,
this is suman bearing the airtel number 9000008024.
Recently want to migrate from postpaid to prepaid, so cleared the outstanding amount of the postpaid number by providing the
cheque to the executive named ramesh from vision marketing services-bill number 197191 on 30 dec 2012.
When I went to airtel stall-begumpet to get the prepaid card the counter person says the cheque is not produced or cleared, so we cannot migrate to prepaid, so I immediately paid the cash of 3945/- Receipt no 30-25013703 and cleared the outstanding bill.
Meanwhile informed the executive not to produce the cheque and hand over the cheque and he agreed it, before cancelling the cheque the very next day he produces the cheque and when tried to reach him, he never respond my call.
I am using the airtel services for more than 6 years and it’s very shocking that the third party executives don’t even have the minimalknowledge of the cheque and cash transactions.
Kindly revert back the money as soon as possible and take the serious action on the collection agency and the executive.
You’re sincerely
suman kumar
my prepaid airtel no is 9591845369 karnataka . Please i request you dont send me your advt in internet. And please stop your coustomer cheating service.i have more than loss my currency in your bad service.plese reply me
I tried recharging my airtel number 9560624344 with rs 200 which would give the talktime of rs.220.I entered my mobile no. And all the other requirements.i was forwarded to the SBI internet banking.A security password was sent to me as usual and I confirmed it.The balance of rs.200 is deducted from my sbi account but no recharge has been done on my number.
Vaibhav Bhardwaj