Allahabad Bank Customer Care Number, Regional Offices, Escalation
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Allahabad Bank India Customer Care Details
Phone No : 033-2242 0851
Fax : 033-2248 1771
Website : https://www.allahabadbank.com
Allahabad Bank India Head Office Address
Allahabad Bank Head Office,
2, N. S. Road, Kolkata -700 001
EPABX No.s : 033 2242 0851 / 2242 3373 / 2242 0863/ 2242 0915
Allahabad Bank India Regional Office Address:
Bangalore
603, Manipal Centre, North Block (Front Wing)
47, Dickenson Road,
Bangalore
560042
080-25590985/0987
Fax : 080-255900986
E-Mail : zo.bangalore@allahabadbank.in
Chennai
Vairam Complex 2nd Floor, 112
Sir Thyagaraya road
Chennai
Tamilnadu
Pin code – 600017
044 – 2815 6607 /044 – 2815 2206
044 – 2815 4914
zo.chennai@allahabadbank.in
Kolkata
Allahabad bank building 4th & 5th floor
377/378 g d block sector iii,
Salt lake-700106
Kolkata, west bengal
033-22340026 033-40000489
zo.kolkata_metro@allahabadbank.in
New Delhi
17, Parliament Street,
3rd Floor
New Delhi-110001
011 – 23341669/ 23367691/23341152
011 – 23742223
zo.newdelhi@allahabadbank.in
Hyderabad
Dr. No.3-6-435,
1st & 2nd floor, Main road,
Himayatnagar
Hyderabad – 500029
Phone No : 040 – 27637738 27644585 / 27632391
Allahabad Bank Services
The Services of Allahabad bank are : Finance and insurance, Consumer banking, Corporate banking with details of Account and deposit, loans, cards, insurance, pocket wallet, investments, payments, Internet Banking, Mobile Banking, ATM/ branch locator, Video Banking, Personal Banking.
Allahabad Bank Complaints / Escalation
If the consumer has any complaint regarding the services provided by Allahabad Bank they can call the customer care or submit their concern through the link provided below
https://www.allbankcare.in/alb1/APPS/cgrc/frm_cust_comp.aspx
If the complainant is unsatisfied with the redressal, then he/she can address the complaint to the Bank’s Nodal Officer at Head Office on the following address:
Allahabad Bank Nodal Offices
Sri Binod Kumar
General Manager (Customer Grievance Redressal Cell)
Allahabad Bank,
Head Office,
2, Netaji Subhash Road,
Kolkata – 700001
Telephone No : 033- 2231 8824 (telefax), 033-2242 0901
Fax No : 033-2231 8824 (telefax), 033-2242 0850
Email : ho.cgrc@allahabadbank.in
Nodal officer for MSME complaints and queries
Deputy General Manager,
SME & Retail Lending,
Head Office,
2, N. S. Road.
Kolkata-700001
Phone: 033-22622891
Nodal Officer of the Bank for PMMY (MUDRA)
Manish Gurung,
Assistant General Manager,
SME & Retail Lending,
Head Office,
2, N. S.Road.
Kolkata – 700001
Phone : 033-2262 2883
About Allahabad Bank
Allahabad Bank is an Indian nationalized bank formed by a group of Europeans on 24 April 1865 in Allahabad with its present headquarters in Kolkata, India. After the establishment the acquisition of the bank shifted from P & O Banking Corporation in 1920 and to Chartered Bank in 1927 and it also started its operations in Rangoon in the beginning of 20th century. The Indian Government nationalized Allahabad Bank along with other 14 banks on 19 July 1969. It acquired United Industrial Bank, a Calcutta-based bank and its 145 branches and later established All Bank Finance Ltd which is a Merchant Banking subsidiary. It has 3,071 branches all over India and a branch in Hong Kong and a representative office in Shenzhen. The bank’s market capitalization in May 2013 was 1.28 billion US Dollars and ranked #1466 on the Forbes Global 2000 list.
Awards/Achievements/Accolades
In July 2005, Allahabad bank moved up by 169 notches to rank 681st among top 1000 world banks. During the same financial year the bank received an award of recognition from honorable Union Finance Minister for excellence in lending to agricultural sector. It was ranked 14th among the 60 Indian banks and 6th among nationalized banks. Allahabad bank’s CD programme has received the highest rating of P1+ both from CRISIL and CARE.
Subject:
Grievance regarding the misbehaviour and harrassment from Branch Manager of Allahabad Bank, Kankurgachi Branch,Kolkata,West Bengal.
Dear Sir/Madam,
This letter is intended as a feedback from my side after the insult, harassment, misbehavior and misconduct I received from the Branch Manager of Allahabad Bank, Kankurgachi Branch.
I, Saptarshi Sil, has been holding two joint savings account (one joint account with my mother for the last 10 years and another premium joint account with my wife for the last 5 months) at above mentioned branch. Also, I have 7 to 8 Fixed Deposits currently running at the same branch.
Due to some security concerns, I needed one Bank Locker at Allahabad Bank, Kankurgachi Branch on urgent basis. In this regard, I met with the Branch Manager and he suggested me to open a Premium savings account, mentioning that for Bank Locker, Premium account is a mandatory criteria for any customer.
Without any hesitation, I opened one Premium account (Joint account with my wife), with Rs. 20,000/- (Rupees Twenty thousand) as deposit on 17th August, 2013 and on this very day, I made one application for Bank Locker and submitted it to the Branch Manager.
I have the received copy of the application duly signed by the senior bank official.
The Branch Manager assured me that my application would be treated on priority basis and whenever there is any locker availability, he would make it sure that I can avail the same.
After that I followed up with Branch Manager each month – (From September to December )- regarding the status of locker availability.
But unfortunately, everytime I was given false assurance by the Manager that as there is no availability of lockers, he had to forcefully break some lockers and for that some more time is needed.
Finally I went to the Bank on 25th of January, 2014 to check the status once again.
But I was treated in the most insulting and unethical manner by the Branch manager on that day within the Bank premises itself and in front of other existing customers.
The manager told me that locker was available but he has already given it to someone else.
When I reminded him that I had already applied for the locker 5 months before and also I was given assurance that my application would be treated with high priority, the manager simply told me that its not possible for him to entertain every customer and he also behaved in the most rude manner with me. He was not even interested to have any sort of discussion with me regarding this matter.
He also rudely told me that if I wish I can close the premium account (as if it makes no difference to him whether I continue with the account or not), but he would do nothing, rather he is not bound to do anything for my locker application.
Sir/Madam, being one of the oldest customers of this branch, there has been no problem till date, either from my side or from the branch side itself. Also, I have been a customer at this branch with clean records and till date there has been no complain about the transaction history of my accounts.
But I was shocked and astonished by this unexpected rude behaviour of the Branch Manager, being a Senior Personnel like him.
This incident has left a very dissatisfying impression of your Bank and my faith and trust on your organization has been deeply affected.
I am rather sorry to say that if I continue to received this kind of behavior from your Bank in future in any respect, I would rather give a second thought of continuing all my accounts and FD-s at your bank.
After being given false assurance repeatedly for the past 5 months and also being an old customer, I can at least expect a supportive response from the Branch Manager instead of this rude, improper, reluctant and irresponsible behaviour.
Also I feel that the application of Locker which I made on 17th August, 2013, was simply of no use and has gone in vain.
I have no option left other than mailing my grievance directly to you.
This is my earnest request to you to kindly look into this matter and provide some sort of support in this regard.
If required, I am ready to provide the scan copy of the application I made for the locker and also all the details of my accounts in Allahabad Bank, Kankurgachi Branch.
Thanking you.
Yours faithfully,
Saptarshi Sil
I have an account in allahabad bank , my branch is narhat nawada (bihar) , i can not able to withdrow money with ATM .
plzzzzzzzzz tell & help me..
I hv an account in allahabad bank.
Before 15 days in my account 200/- deposited through netbanking,i checked yesterday my Account,then neel is showing i n my account why?
plzzzzzzzzz tell me answer.
Respected Sir,
I have lost my ATM of Allahabad Bank ,My account no is 5005548893-3, Please kindly block my ATM card, the address is ALLAHABAD BANK ,
H.O,
NETAJI SUBASH ROAD,
KOLKATA – 700001
I am very thankful to you for the great help,
Your sincerely,
Tenzin Yangzom
Hello,
Our company account no .–50000863408 . We were using online banking payment . now transaction passward has blocked.
our CIF no.30000270938.
Please try to provide new passward , so that our online payment work goes smothly .
Try to solve our problem as earliest as possible.
Regards,
Hema
Zonal Manager,
Allahabad Bank,
New Delhi.
Dear sir,
I have to bring to your notice an incident of misbehaviour of one assistant Mr. Narendra of your branch in Ingraham Institute Campus, Hapur Road, Ghaziabad. for an immediate action in the matter.
I am a Senior Citizen and had visited the above bank on 24.11.2010 to submit one form 15-G on behalf of my wife (Mrs. Deepa Garg) ,who has eight F.D.[s] for a total value of more than Rs.10 lacs and has Saving Account No. : 2045865178-1
I was not clear whether I was to submit form 15G or 15H.
Hence I requested the dealing officer/assistant Mr.Narendra, who was holding the above form in his hands, to check & confirm that I had submitted the right form, but to my surprise he bluntly replied that he will not check & that Mr Malik, to whom I had initially handed over the above form must have checked the correctness of the form.
I again requested to tell me whether it was form 15G or 15H but he again refused bluntly to reply to my question, which is highly unjustified & undesirable. I do not understand any reason for such a behaviour on the part of Mr. Narendra, who was still holding the form in hands.
This badly reflects on the reputation of such a prestigious bank.
I hope you will not approve such type of behaviour of an employee.
Therefore I request you to take an appropriate action against Mr. Narendra.
I am writing to you because no action is taken against such erring officials at local level & such actions go unchecked.
I will feel obliged if I am informed about the action taken by you.
Yours, faithfully
Rajendra Kumar
How to check my account balance through mobile,can you provide this services?,
how to register my mobile no.
Please send details to me email id:- naveen.bscit@gmail.com.
Iam new user of allahabad bankbut my atm card is not working please suggest me what can i do.only one time i have used this card but know its not working.
i hv two saving bank accounts in allahabad bank baroda house new delhi branch in N.Rly.HQ premises. This Rly.office has about 8000 employees & 90% of them hv opted their ECS salary account. We r so sorry to point out that its ATM machine located on main road’s prime location, generally remains out of order around 20 days repeat 20 days a month. Till wriing these lines, still it is out of order continuously for the last one month, breaking all records. When contacted its branch officials, they hv simple reply “we r helpless bcoz our higher officers are impotent. Lodge complaint to our HO, yehan hamara sir mat khao'”. If yr bank fail to provide ATM service what is its use and it needs to be dismantled. Moreso, some of staff of this branch needs to be changed bcoz they dont know what countesy means.
I agree with Jeet Singhji for his comments.Sabse ghatiya bank at present in India as far as service is concerned.This is because of quality of employees is mostly ghatiya.
I am from Nagpur. I have taken home loan & housing renovation loan from Allahabad Bank.I have made prepayment of both of my loans.I am complaining against that who has done all the formalities to close my accounts.His name is Shyamprasad working in Allahabad Bank,civil lines br.Nagpur.He did not issue me no dues certificate at that time. instead of that he gave me statement of account after writing A/C closed on that.When after 7-8 days i went to him & asked for NDC,he became angry for no reason.He is not a good person.I am sending this complaint for those higher authorities who are running this bank efficiently.If they want to keep happy all the customers i.e excisting & new customers than they must warn to such type of officers to behave properly with bank customers.After all they are earning money from us.They are not doing our work free of cost.
SIR
MY ATM CARD THEFT ON 2/08/2010 SB A/C NO-20172293669 ALLAHABAD BANK
LINK ROAD LUDHIANA1410003.GR COPY AND HALF DOZENS APPLICATION SEND TO MY SAID BRANCH DURING 9/08-25/09/2010 FOR APPROCHES UNFORTUNALY
NO RESPONSE YET MAKES FROM THE END OF THE BANK.PLEASE BE KIND
ARRANGE TO MAKE NEW CARDS AG ABOVE A/C .
I WILL BE EVER GREATFULL FOR THE SAME
THANKING YOU
YOURS FAITHFULLY
SWARNENDU GUCHHAIT
METRO TYRES LTD
B27 FOCAL POINT
LUDHIANA-141010
MOBILE NO 9417318879.
RESI LIG-541,JAMALPUR COLONY LDH141010.
net banking id/password login k bare main or net banking k bara main jankari dene ki krapa kare.
Madarchodo kya apni maa chudva rahe ho.
I am working with Mphasis UNO process Kalyani Nagar.
jo Jhate bane to bana lena tum logo ki maa chod doonga.
i have deposted a check of rupees 9900/ on 30th july in your nehru place branch ,new delhi ,but still i am not getting the amount in my a/c no which is of allahabad branch itselfi a/c no-SB -20460840344 existing in patna (khajpura) branch.kindly help me and update me in this regards.
MERA INTARNET BANKING KA PASWARD BHULGYAHO NEW PASWARD DENE KI KERPAKARE MYID RAJU7GKP@GMAIL.COM
I want to know Allahabad bank why do not working in Internet Train ticket booking
mujhe education lone lena hai
help me
aaj he ki baat lai lo saala bina kisi baat ke aadha ghanta khada rakha saalo ne paise jama karwane ke liye kanjar saale …………….. aur to aur aaaj 2 budi ladies aaayi bank main jo bechari chal bhi nahi pa rahi thi haat main stick pakad ke chal rahi thi ……. unhone aapni fd tudwani thi to saalo ko koi kaam bhi nahi tha wale baithe hue thay chote – chote se kaam thay ….. saale un bechaari budhi ladies ko kehte aadha 30 min baith jao phir dekhte hai …………. …. itni garmi main hamara khada hona mushkil tha saalo ne unhe aadha ghanta be fajul main baithaye rakha ………jo bank hamare desh ke senior citizens ko koi sewa nahi de sakta aise gande bank se kya umeed honi chahiye …………. agar koi hai to meri shikayat dekhe aur allahabad bank sector-6 karnal wale bank ka saara staff change kare .
the indias biggest ghatiya bank allahabad bank sector 6 karnal wala saala 2 mahine ho gaye internet banking ke liye apply kar rakha hai saale kuuttee roz bol dete hai kal aana mail bhej dainge aur saale phir woi baat bolte hai agle din …saale agar paise jama karwane chale jao to saale koi jawab he nahi dete 1 -1 hour khada rakte haiii ….. saala samajh nahi aata saara staff budho ka hai bank nikalta kyu nahi inhe …….. agar main malik hota to chittar mar mar ke niklata ………………..
the indias biggest ghatiya bank allahabad bank sector 6 karnal wala saala 2 mahine ho gaye internet banking ke liye apply kar rakha hai saale kuuttee roz bol dete hai kal aana mail bhej dainge aur saale phir woi baat bolte hai agle din …saale agar paise jama karwane chale jao to saale koi jawab he nahi dete 1 -1 hour khada rakte haiii ….. saala samajh nahi aata saara staff budho ka hai bank nikalta kyu nahi inhe …….. agar main malik hota to chittar mar mar ke niklata ………………..
I want to know cutomer care or toll free no.
because i m regular customer in ur bank but my ATM card is not woking,
my account branch in karwi up plz tell me
thanks
prateek raj
9795611928
my name is pankaj kumar my saving account no. is 15307 new account no. is 20168366476
product : sbchq-gen-ind-nonrural-inr
i apply my ATM card last year but not yet receive after so many visit in allahabad bank, Adda hoshiarpur, Mai hiran Gate jalandhar City, Punjab, India. not satifectory reply received from your side every time they ask me if u not received atm then create a new account.
i want to know that what type of service you are provide to the customer, many of time send u a mail in your site but not responding you,
my mobile no. is 98884 36696, 81464 00909
saale bude bude log baithay hue hai saale na to kam karte hai bas walley baithe rehte hai paise jama karwane jao to kutte aadha aadha ghanta lagwa dete hai be fajul main
the sabse ghtiya bank of india allahabadd bank sector 6 karnal haryana
sabse ganda bank hai ye india ka … saala 2 mahine ho gaye online banking ka password ab tak nahi aaya … saale har hafte ka time dete hai aur waha jao to kehte hai hum kya keh sakte hai hume kya pata aagle hafte aana
sabse ghatiya bank of india allahabad bank sector 6 wala karnal haryana
Sender’s Name : ASHIM DAS,
Mobile no: 9836976285
Address : 1, Subhas Nagar, Raja Road, P.O. Sukchar, P.S. Khardah, 24 Parganas (N), Kolkata – 700115.
SO CALLED LAND OWNER NITA DUTTA, WIFE OF KALIDAS DUTTA, PO SUKCHAR,B T ROAD,
KHATIAN NO 655 RS, MOUZA SUKCHAR, P.S. KHARDAH, MUNICIPALITY PANIHATI
DAG NO 3751, 3751 / 5334.
1)LITIGATION –
TS 241 OF 2002 AT BARASAT
TEMPORARY INJUNCTION PASSED BY HONOURABLE JUSTICE MR. T MUKHERJEE (ADDL. DISRICT. JUDGE, FAST TRACK, 1ST COURT, BARASAT, NORTH 24 PARGANAS DTD. 21.04.2006.
TILL THE DISPOSAL OF THE SUIT.
2) ANOTHER CASE
HONOURABLE HIGHT COURT KOLKATA.
W.P.L.R. T. NO 707 OF 2007 DTD. 24.04.08
HONOURABLE JUSTICE MR KALYANJYOTI SENGUPTA AND JUSTICCE PRASENJIT MANDAL. OF cALCUTTA HIGH COURT.
REQUEST PLS. ENQUIRE ABOVE LITIGATION BEFORE SANCTION ANY TYPE OF LOANS FOR DISPUTED SCHEDULED PROPERTY.
The details of legal notice was published in Ananda Bazar Patrika dtd. 16th May 2010, page no.24, col.no.3.
pls go through the legal notice. Thanks and Regards, Ashim Das.
CASH WITHDRAWAN FROM CANARA BANK ATM MAYUR VIHAR PH-I THRU ALLAHABAD BANK ATM CARD RS.2000 SHOWN IN PRINTED STATEMENT LESS FROM THE A/C BUT CASH NOT GIVEN BY THE MACHINE PLEASE GIVE ME REPLY SOON . ph.09312646809
CASH WITHDRAWAN FROM CANARA BANK ATM MAYUR VIHAR PH-I THRU ALLAHABAD BANK ATM CARD RS.2000 SHOWN IN PRINTED STATEMENT LESS FROM THE A/C BUT CASH NOT GIVEN BY THE MACHINE PLEASE GIVE ME REPLY SOON . MY SIDE
CASH WITHDRAWAN FROM CANARA BANK ATM MAYUR VIHAR PH-I THRU ALLAHABAD BANK ATM CARD RS.2000 SHOWN IN PRINTED STATEMENT LESS FROM THE A/C BUT CASH NOT GIVEN BY THE MACHINE
Kind Atten. Mr.J.P.Dua,
I am very Sorry to inform you That Shri Kali Charan Rerident of 1437, Gautam puri Ph-I Mohan Co-operative New Delhi-44. had Died on Dated -07-04-2010,His Allahabad Bank Account no – 21050180305 . His wife Mrs.Sharda (nominee) had imposed claim for Balance amount Rs-44671.00 All forms and formalities had been completed for the claim. Bank Manager of Amar colony Branch Has asked us to give two guranter for the same .Which we had given. But now they are saying that guranter has insufficient Balance in their Account(about 34000/- instead of 50000/-)According to RBI RuleTold to us. But other Banks are saying there is no such rule.
Please Suggest What should we do if we had no other Guranter of the Same Bank .Bank is not going to pay the balance amount to a Widow Who is Already Suffering From a panic situation .
Kindly Take necessary action and do the needful.
We will be Thankful to you
You can contact me at e – mail-sanjeevchouhan1983@yahoo.com
Thanking You
Sanjeev
9871566658
Kind Atten. Mr.J.P.Dua,
I am very Sorry to inform you That Shri Kali Charan Rerident of 1437, Gautam puri Ph-I Mohan Co-operative New Delhi-44. had Died on Dated -07-04-2010,His Allahabad Bank Account no – 21050180305 . His wife Mrs.Sharda (nominee) had imposed claim for Balance amount Rs-44671.00 All forms and formalities had been completed for the claim. Bank Manager of Amar colony Branch Has asked us to give two guranter for the same .Which we had given. But now they are saying that guranter has insufficient Balance in their Account(about 34000/- instead of 50000/-)According to RBI RuleTold to us. But other Banks are saying there is no such rule.
Please Suggest What should we do if we had no other Guranter of the Same Bank .Bank is not going to pay the balance amount to a Widow Who is Already Suffering From a panic situation .
Kindly Take necessary action and do the needful.
We will be Thankful to you
You can contact me at e – mail-sanjeevchouhan1983@yahoo.com
Thanking You
Sanjeev
9871566658
Sender’s Name : ASHIM DAS,
Mobile no: 9836976285
Address : 1, Subhas Nagar, Raja Road, P.O. Sukchar, P.S. Khardah, 24 Parganas (N), Kolkata – 700115.
SO CALLED LAND OWNER NITA DUTTA, WIFE OF KALIDAS DUTTA, PO SUKCHAR,B T ROAD,
KHATIAN NO 655 RS, MOUZA SUKCHAR, P.S. KHARDAH, MUNICIPALITY PANIHATI
DAG NO 3751, 3751 / 5334.
1)LITIGATION –
TS 241 OF 2002 AT BARASAT
TEMPORARY INJUNCTION PASSED BY HONOURABLE JUSTICE MR. T MUKHERJEE (ADDL. DISRICT. JUDGE, FAST TRACK, 1ST COURT, BARASAT, NORTH 24 PARGANAS DTD. 21.04.2006.
TILL THE DISPOSAL OF THE SUIT.
2) ANOTHER CASE
HONOURABLE HIGHT COURT KOLKATA.
W.P.L.R. T. NO 707 OF 2007 DTD. 24.04.08
HONOURABLE JUSTICE MR KALYANJYOTI SENGUPTA AND JUSTICCE PRASENJIT MANDAL. OF cALCUTTA HIGH COURT.
REQUEST PLS. ENQUIRE ABOVE LITIGATION BEFORE SANCTION ANY TYPE OF LOANS FOR DISPUTED SCHEDULED PROPERTY.
THANKS & REGARDS.
ASHIM DAS.
I had an experience for not having any proper reply from the customer cell when I had made a complain on 5th March10 about doubiting of an amount of Rs.540 from my A/c during purchage which was shown as error in transaction and I did’nt receive any document from sweeping machine of vendor still after 45 days.
Pl resolve the matter.
Pls block my card and d othe needful my a/c no 50000442016 dob 29/09/1981
rgds,Santi Chakraborty
m-9836687175
I am santi chakraborty a a/c holder of Camac street branch kolkata ,Today I have lost have lost my ATM CARD a/c no 50000442016.pls block my card and do the needful this matter asap ,my DOB 29/09/1981regarding
regards,
Santi chakraborty
9836709823
i want a car loan pls. contact me
Respected Sir,
I have received the following two PPO after geting my first PPO.
1. PPO NO. 08/14/B/CORR/26351/2009 dtd 15.07.09.
2. PPO NO. 08/14/B/CORR/50993/2009 dtd 03.09.09
But till date the amount not yet crediet to my account. SB A/C No. 101237 stand with Allahabad Bank, PIPULPATI Branch. Chinsurah Hooghly. WEST BENGAL.
I already visited Allahabad Bank, PIPULPATI Branch. But problem not yet solved.
I am requesting you, please co ordinate with Allahabad Bank at your level, so that I can get the benifit.
With regards
B.N.Ghosh
Phone No. 09433643529
My mother has an account with Allahabad Bank, Branch: Ashok Nagar, Patna -20. On 26 January 2010 we are not performed any transaction but it shows a withdrawal for 3500/-. So Please solve this puzzle.
Thanks & Regards
pls. provide help me how to apply for New ATM Card after demage oldone
I have transferred a sum of Rs.30,000/- from your branch MORWA on 5-12-09 to ICICI BANK LTD. JABALPUR till the date the amount has not been credited in my ICICI Bank a/c, I approached in your Morwa branch, they are saying that the money has been sent on 5/12/09 but the ICFICI bank has not yet received. Kindly do the needful.
Thjanking you
Yours faithfully
Surelal.P
9425177911
I want to know cutomer care or toll free no.
because i m regular customer in ur bank but my ATM card is not woking,
my account branch in Panchkula (Hry) sector 11,
so i requsted u pls tell me
Thanks
Vivek Gupta
+91-9015443639