American Express Bank Customer Care Number, Office Addresses, Complaint Proces

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American express is one of the leading banking and financial service industry that provides wide range of credit cards for the users. Here in this post we are sharing American Express Customer support number, Email address and corporate address for the customer reference.

American Express Customer Care Support

Customer Care Number:  +91124–2801800
Toll Free Number: 1800 419 3646
Email: ccsgsupport@service.americanexpress.com
Mailing Address: The customers who wish to write their issues to American Express can send their queries/ complaints/ feedback to the corporate head office in India.

American Express Customer Care Number India

For American Express Personal Card members here we are providing customer care numbers for your reference. In case of any queries regarding the services, kindly contact the respective customer care number to solve your problem.

American Express Credit Card Customer Care Numbers

Kingfisher First Credit Card : 1800 419 1249, 91-124-2801100, 1800-180-1249
Platinum Credit Card :1800 419 1030, 1800 180 1030, 91-124-280-1030
Gold Credit : 1800 419 2122, 91-124-2801122
Green Credit Card : 1800 419 3646, 91-124-2801800

American Express Debit Card Customer Care Numbers

Gold Card : 1800 419 1120, 91-124-2801111
Platinum Card : 1800 419 1255, 1800 180 1255, 91-124-2801444, 91-124-4650244
Gold Card: 1800 419 1266, , 1800 180 1666, 91-124-2801666, 91-124-4650266
Green Card : 1800 419 1261, , 1800 180 1261, 91-124-4650261, 91-124-2801261

To know more information about the company products and services kindly visit the American Express India Website.

American Express India Head Office Address :

Corporate Office:
American Express Banking Corp.
Cyber City, Tower-C, DLF Bldg. No.8,
Sector-25, DLF City Ph-II,
Gurgaon-122002
Haryana, India
Ph: +91 124 4190000

American Express Branch Office Addresses in India:

American Express Banking Corp.
MGF Metropolitan,
7th Floor, Office Block,
District Center Saket,
New Delhi -110 017
Card Operation Centre:

American Express Banking Corp.
Cyber City, Tower-C, DLF Bldg. No.8,
Sector-25, DLF City Ph-II,
Gurgaon-122002
Haryana, India
Ph: +91 124 4190000

American Express Banking Corp.
One Indiabulls Centre,
Tower 2, B Wing, 8th floor,
Jupiter Mills Compound, Elphinstone,
Mumbai 400 013

American Express Banking Corp.
No. 30, Salarpuria Techpoint, Oasis Mall,
5th Floor, 100 Feet Road,
Srinivagilu, Ejipura, Koramangala,
Bangalore – 560 047

American Express Banking Corp.
Regus Citi Centre,
6th Floor, City Centre Mall,
Dr Radhakrishnan Salai, Mylapore,
Chennai – 600 004

American Express Complaint Escalation Process:

If you are not satisfied with the response received at the helpline, you can escalate your grievance at the below mentioned address.

Ms. Sumiran Bhatia
Manager – Executive Correspondence Unit
American Express Banking Corp.
Cyber City, Tower C, DLF Bldg No.8
Sector 25, DLF City Ph II
Gurgaon – 122002 (Haryana)
Telephone No. 0124-3362044 and 0124-3362172
Email: Manager-Customerservicesindia@aexp.com

For further escalation of grievances, the same can be addressed to:
Mr. Rajiv Bathla
Head of Operations
Address: Gurgaon Head Office provided above

GRIEVANCE REDRESSAL
Nodal Officer: Mr. Vineet Dhamija
E-mail ID: AEBCNodalOfficer@aexp.com
Fax No: 0124-2801144
Telephone no: 0124-4190044
Operating Hours: Monday to Friday 8:30 to 5:00 pm
Address: Gurgaon Head Office provided above

Banking Ombudsman Scheme
If the customer is still not satisfied with the response or didn’t get any response after reaching to these contacts, a complaint can be filed before the Banking Ombudsman.

American Express is a banking and financial services organization founded at Buffalo, New York, United States in 1950. Its current Headquarters is located at Three World Financial Center, New York City, US and operates its business in several countries across the globe. The company is well known for its credit card, charge card, and traveler’s cheque businesses. With 54,000 employees working world wide, American Express offers services in Finance, insurance and travel.

Kenneth Chennault is the chairman and chief executive officer of the company. AE Bank provides merchant services to the customers in India to run their business safely by making secure transactions online. It holds extensive network with an expertise employee’s working worldwide and with their innovative ideas and world class products and services company aim to be a leading provider of payment solutions in India.

Honors:
Ranked as the 22nd most valuable brand in the world by BusinessWeek and Interbrand
Fortune listed American Express as one of the top 20 Most Admired Companies in the World