Andhra Bank Customer Care Number, Toll Free Number, Escalation
Andhra Bank Customer Care Support and Service helps the Indian customers with the information of creating Bank accounts, Loan policy and other services provided by the bank and guides the users in solving their issues.
Andhra Bank Customer Care Details
Toll Free No : 1800 425 1515 (Tele Banking)
1800 425 2910 (ATM card support)
1800 425 4059 (Credit card support)
1800 425 7701 (Pension related issues)
Phone No : 040 23234313, 23252000
Email Id : cbustomerser@andhrabank.co.in
Fax : 23232419
Website : http://andhrabank.in/English/home.aspx
Andhra Bank Head Office Address
5-9-11, Dr Pattabhi Bhavan,
Secretariat Road, Saifabad
Hyderabad- 500004. Telangana
Ph: 040- 23252000
Andhra Bank Services
The products and services provided by the bank are categorized into businesses of Retail, Corporate, NRI, MSME, and Agricultural industries. Under the Retail Business, the bank offers deposits, loans, cards, DMAT services, P payment services, insurance, and mutual funds to individual customers. Under the Corporate Business, the bank offers loans & advances, project appraisals, and loan syndication. The bank provides loans for Homes, Education, and Vehicles and for starting businesses upon submission of proper documents with affordable interest rates. Loan can be availed from any branch of Andhra Bank or specialized Retail Credit Branches.
Andhra Bank Complaints/ Escalation
If the customers find any inconvenience in the service of the credit, debit cards provided by the bank, they can contact their branch office or the toll-free numbers provided below to know the procedure to proceed further.
For any atm card related issues including loss of cards
1800 425 2910
040 23122693
040 23122703
Email : dit-atmcomplaints@andhrabank.co.in
For any credit card issues including loss of cards
1800 425 4059
040 24683222
040 24683219
ccdhelpdesk@andhrabank.co.in
Complaint Forms : https://www.andhrabank.in/English/Forms.aspx
If the consumer is not satisfied with the response from the customer care representative or branch office, they can escalate the grievance at Head office where an individual department is allocated for Customer Service headed by Asst. General Manager. His contact information is provided below.
Assistant General Manager
Andhra Bank Customer Service Department
Head Office, Dr.Pattabhi Bhavan,
5-9-11, Saifabad
Hyderabad – 500004
Phone : 040 – 23297899
Email : customerser@andhrabank.co.in
https://www.andhrabank.in/English/FeedbackForm.aspx
About Andhra Bank
Andhra Bank is a medium-sized public sector bank founded by Dr. Bhogaraju Pattabhi Sitaramayya in 1923 in Machilipatnam, Andhra Pradesh. The bank got nationalized in 1980 and became a completely owned Government bank. Andhra Bank is absolutely Computer Based as on date and this will benefit the customers who will have access to banking and financial services at any time through numerous delivery channels. A pioneer in introducing credit cards in country in the year 1981.
Andhra Bank is a Public Sector Bank (PSB), with a network of 2507 branches, 15 extension counters, 38 satellite offices and 2232 automated teller machines (ATMs) as on 31 Mar 2015 and planning to open 300+ branches by 31 March 2016. During 2011–12, the bank entered the states of Tripura and Himachal Pradesh. The bank now operates in 25 states and three Union Territories. Andhra Bank has its Headquarters in Hyderabad, India.
Andhra Bank has ranked No.1 in terms of number of Life Insurance Policies mobilized amongst all the agency banks dealing with the Life Insurance Corporation of India. The bank also has tie-up with United India Insurance Company Limited under Banc assurance (Non-Life).
Awards/Achievements/Accolades
Below is the list of notable awards received by Andhra Bank in its long tenure of 92 years.
• Named best Bank of Mid-Size Business world by PricewaterhouseCoopers Survey for India’s Best Banks in 2010.
• Termed best Bank – for the Quality of Assets by Business Today.
• Titled best public sector bank by State Forum of Bankers’ club Kerala Presented MSME national award
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Twitter : https://twitter.com/bank_andhra