Axis Bank Customer Care, Region wise Numbers, Head Office, Complaint / Escalation Process
Axis Bank Customer Care Toll Free Number, Contact Details are provided to the customers who are interested to know the details of the Axis Bank Savings Accounts, Credit Cards, Personal Loans, Education Loans, Auto Loans, Mutual Fund and other bank related information.
Axis Bank Customer Care Number :
To access phone banking services from anywhere in India customers are provided with the three Customer Care Toll Free Numbers where they got a facility to dial from land line or even from Cell Phones. Following are the three toll free numbers:
Axis Bank Toll Free Numbers: 1-800-233-5577, 1-800-209-5577, 1-800-103-5577.
For blocking of Axis Bank Debit Cards customers are also provided with the phone number which is not a toll free.
Debit card blocking phone number: +91 22 67987700.
Axis Bank Corporate Office Details:
Corporate Office
Axis Bank Limited,
Corporate Office,
Bombay Dyeing Mills Compound,
Pandurang Budhkar Marg,
Worli, Mumbai – 400 025
Contact Number : (022) 2425 2525.
Registered Office
Axis Bank Limited, Trishul, Third Floor,
Opp. Samartheshwar Temple,
Nr. Law Garden, Ellisbridge,
Ahmedabad – 380 006
Axis Bank Region – Wise Customer Care Numbers:
Region | Customer Care Numbers |
Ahmedabad | 26563232 |
Bangalore | 25317830 |
Chandigarh | 2620489 |
Chennai | 28123888 |
Gurgaon | 2309447 |
Hyderabad | 23418888 |
Kolkata | 22839971 |
Mumbai | 25260501 |
New Delhi | 23736555 |
Patna | 2205810 |
Customers are also provided with Email Id where they can raise their issues or complaints regarding their accounts and Customer support team will solve your issues.
Axis Bank customer care Email Id : customer.services@axisbank.com.
You can also give your feedback through Facebook and twitter and you can also follow the latest reviews over there. In order know the bank related extra information customers can also visit the Axis Bank Website and know the services and schemes provided by Axis Bank.
Axis Bank Complaints / Escalation :
If you are not satisfied with the resolution provided by the concerned Complaint Handling Officer, you can escalate the complaint to Axis Bank Head Office in India by emailing to the Nodal Officer through the email id given below.
Email : nodal.officer@axisbank.com
If resolution provided by the Head Office is you are still not satisfactory, then you can escalate the unresolved or unsatisfactorily resolved complaint to Senior Vice President and Head – Customer Service, Mr.Adhip Syamroy after the expiry of 10 working days. The mailing address of Head of the customer service is
Email : pno@axisbank.com
About Axis Bank :
Among the private bank sectors in India Axis Bank is the third largest bank covering large and mid-corporates, agriculture and retail business.Axis bank consists of 1787 domestic branches and 10,363 ATMs and of about 1139 centers in India. The bank is also established in Singapore, Dubai. Colombo, Hong Kong and Abu Dhabi. Axis Net Banking facility is provided where customers can monitor their accounts anywhere in the world.
Axis Customer Support Number is provided below for customer who have problems regarding Axis Credit Cards and issues regarding Axis Bank Current Accounts and other bank related information.Axis Bank had also brought their services as Axis Mutual Fund and Axis Mutual Securities. It holds expertise staff and always aim to deliver the best services from the company to aid customer satisfaction. With its excellence of work in the banking sector, it has been awarded many prestigious awards including “Fastest growing Large Bank” award by BW business world Magna Awards in 2014.
Visit the company’s social media pages to know about the latest news, events and participations of Axis bank.
Facebook: https://www.facebook.com/axisbank/info/?tab=page_info
LinkedIn: https://www.linkedin.com/company/axis-bank?trk=top_nav_home
Twitter: https://twitter.com/axisbank
YouTube: https://www.youtube.com/user/axisbank
I have visited to your himalya loan branch twice and paid the interest amout which u have charged on my DDA flat loan amount and i have raised a request to closed my loan account because i have canceled my dda falt in 2017 only but have not visited to your branch in 2017 to close and when i get information from paisa bazzar still my loan account active and showing due loan payments my credit score showing negative. I have paid by my cheque 1 year interest to your bank on 3 aug 2018 HDFC Bank cheque.no – 000001 any your executive told me your account will be closed automatically once the amount credited buy i am surprised when i saw my credit score till today updated still your axis bank loan account activated.
I have all the proff with me i have paid the amount.
I want you can reply on this and closed my account another wise i ll raise my same story on Twitter and newspapers.
Regards,
Mukul Rai
+91 9899908227
Dear Team,
This is to inform you that today I am visited my home axis Bank O block kidwai Nagar branch there i had a word with customer help desk regarding the credit card he has given me the Ms.rinki contact details +919598010791 then I contacted her she has given me the Shivam Tiwari contact details +917275016901 then I contacted him to visit my home for credit card query and he visited my home as well but he took my fingers print ,my employer name, my Aadhar no. ,Salary , Office address , designation and even he clicked my picture as well after that he send me the OTAC code after that I ask him that I can use this to buy gold and after I would pay through EMI but he refused this afterthat I told him not to make a credit card because this is the main Reason to get a credit card .
But he has not taken it seriously he rings to rinki then he ask me about the OTAC code he clicked my pic .
At last I told him not to rasie the request for credit card.
But I have received the message that my credit card is approved card type is neo .
After that I contacted to Shivam told him about the message then I told him that I Will raise a complain against you but he told me that do anything you want I am not worried..
Team I request you to please come back to me on this ASAP
This is a big bluff….
Sending you the screen shot of message and my Bank details .
And I want a strick action on that guy ..
Regards
Rishabh dev dixit
8090096516
We have a joint account where my wife is the 1st holder. We got sms from the branch that our debit card returned and we should collect from the branch. While i went to the branch they told to bring authorised letter from first holder as my wife was not in the city. My wife already gave me an authorised letter to carry on bank jobs in absence of her. While i had shown the authorised letter where my adhar no. also mentioned. The lady in counter no. 4 insisted the letter should accompany a signature verification letter also. I requested them to check my signature already with the bank as i am joint holder and check my original adhar card still they refused to give me the debit card. I found this extremely harassing.
Sir I m ram kumar of Ranebennur I m regular customer of your Ranebennur branch of karnataka Sir your branch manager held staff meeting at 9.30 am to 10.30 am customers come to your branch and wait for finishing staff meeting staff and persons go to cabine and cleaning tables and chairs for half hour and local cheque clearing your branch staff taken 3 days for clear they put cheque any where there is no responsebility to your staff pls chk cctv footage yours ranebennur branch check your branch staff how to work and ur branch watch man also mis behaviour to customers
why customers business with your bank because ur bank open before other bank ok Sir pls bring ur cctv footage from ur branch Thank u ur customer Ram kumar
Dear sir / mam,
Axis bank my a/c no is 912010009424053 , 07.02.2013 morning i am used in s.b.i atm branch seneerkuppam ,
ATM ID : S10A000800025
TXN NO:12
Response code:072
amount is not withrwarl but in my amount six thousand is depited so, kindly verified and make the ncessary action pls.
So pls crdited my amount as soon as.
Dear Team,
I have a saving account at dhand raod mirzapur axis bank branch, Here i find a very pathetic experience there. Staff named Ms priyanka kundu did misbehaved with me when i demand my money for urgent.She always replied for next day even how much we have urgency. Today even her reply was very rude with me.
I want to close my account as service level is very poor.
For the first time in my life, i have seen a bank which take more than a 20 days to open a salary account! I work in goa with a very prestigious organisation, who are listed in Axis bank’s top corporates, but still i havent got my salry account opened????? This should be viewed as mere complecency, nothing else… Its very unfortunate that my organisation is associated with such a CUSTOMER UNFRIENDLY BANK!!! Its more than a month that i havent able to draw my salary waiting for my account to get activated! Isnt it WIERD??? And the branch in-charges do not bother to get back to me or attend my phone calls! Well, this is called is called AXIS BANK??????
About Axisbank
Never deal with this Axis Bank they never take care of their customers. You keep calling them but nobody do anything .
i warn all the people please never do any transaction savings etc with this bank.
whenever you call customer care you never get proper response. These people are useless. Be careful.
Worst bank is equal to axis bank
Dr Sanjeev
i want strat my net banking so peleas tell me how can i start it?
About Axisbank
whenever call customer care you never get proper response and without informing axis bank will detect some amount in our account. worst bank is equal to axis bank
Babu
Some time there is serious problem in even using ATMs in form of non operational in saki naka area, andheri, mumbai …….
Dear
Axis bank i am customer of your bank my a/c no is 142010100166539 in patna branch(bihar).dated 1/08/2010 i am withrwarl some amount in s.b.i atm branch forbesganj
but my amount is not withrwarl and my amount twenty thousand is cuting of my account.
So pls crdited my amount as soon as.
Dear Sir.
Namaskar,
Myself Ramdas Langhe Age 42 Living at Kanda Colony New Panvel. I have saving account in your old Panvel Branch at Shivaji Chock. My saving account number is 111362. In this month there is credit amount of near to 83000/( Eighty three thousands ) from Brunel India pvt Ltd Andheri.But it is found that near to 28000/- ( Ruppes Twenty Eight thound)more than my salary which amount is deducted from account with out my approval or information. Very Surprising action is this! I want the explanation about this!!how this amount can be debited from my account even though it came by mixtake???. The seder & account holder should take care of this matter. Are bank responsible for it if any ammount came by mixtake to my account? How bank can allowed to deduct that ammount with my approval? How I can trust on bank? All money transfer I am doing through this account only.Which rule is applied to this matter? Please look into this matter seriously.Once the ammount is credited to my account then only my wife & me having autharity to debit the ammount even though the extra ammount came to account by any party.
So, Look into the matter & please informa about this.This ammount can by adjusted in next month salary or issuing check to company by me of extra ammount. But What..? Why…??? bank short !!! please let me know HOW…….???????POSSSIIIBBBBLLLEEEE?????????>>>>>…..
Waiting for reply. Now I amworking in Rajasthan. My mobile no in Rajasthan is 09950963776.
Waiting for your suitable reply.
Thanks,
Ramdas Langhe
Rajathan 09950963776
i want strat my net banking so peleas tell me how can i start it?