Butterfly Appliances India Customer Care, Warranty, Service Centers
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Butterfly Appliances Contact Details: If you have any queries with regard to the products bought from the company you can reach out to the Butterfly Customer care, Offices and Service Centers through the contact details provided below.
Butterfly India Customer Care:
Customer Care Number: 044 – 42287600 / 49005130 / 49005182
Email Id: service@butterflyindia.com
Website: https://www.butterflyindia.com/
Butterfly India Office Addresses
Butterfly Gandhimathi Appliances Limited Head Office
No. 34, (2nd Floor), Rajiv Gandhi Salai, Egattur Village,
Chennai – 600130,
Tamil Nadu, India
Tel: (044) -49005100
Fax: 24343522
E-mail: gmal@butterflyindia.com
Butterfly Gandhimathi Appliances Limited Factory
143 Pudupakkam Village
Kelambakkam-Vandalur Road
Kancheepuram Dist 603103
Tamil Nadu, India
Tel: (044) 27474223 / 27474100
Fax: (044) 27474126
E-mail: gmal@butterflyindia.com
LLM Appliances Limited Head Office
Seshachalam Center, No. 636/1, 9th Floor,
Annasalai, Nandanam, Chennai 600 035
Tamil Nadu, India
Tel: 044 42287600
E-mail: llmalmktg@butterflyindia.com
LLM Appliances Limited Factory
No. 37/1 & 37/2, Kolathur Village, Vandalur,
Kelambakkam Road, Chennai 600 048
Tamil Nadu, India
Tel: 044 27479091 / 95
E-mail: llmalmktg@butterflyindia.com
Butterfly Warranty Service India:
The company offers limited period warranty on its products purchased from authorized dealers and this warranty period varies from one product to the other. The company terms under which the warranty services can be claimed are provided below;
- Warranty covers only manufacturing defects and does not cover any damages caused by the customers.
- Warranty is not transferable
- Warranty for Stainless Steel Curve, Standard Plus is given for 5 years
- Warranty for Nonstick Cookware is provided for one year.
- 1 year warranty on Kroma Dutch Oven
- 2 years of warranty on Water Heater
- Table Top Wet Grinders are given 5 years of warranty.
- Mixer Grinders are given 3 years of warranty.
- Glass Top LPG Stoves are given 2 years of warranty.
Butterfly Appliances Service Centre:
If you have any issues with the products and wanted to contact the service center of the company you can call the below service centers through the contact details offered by the company and take your product directly to them with an appointment.
Bangalore Service Centre
M/s. Butterfly Gandhimathi Appliances Ltd.
Butterfly Service Center
No. 29/A, K H Road
Bangalore 560 027
Tel: (080) 41138540 / 22232942
Email: bhaban@butterflyindia.com
Bangalore Address
No. 29/a, Kh Road , Double road,
Shanthi nagar.
City : Bangalore
Karnataka, India.
Pincode : 560027.
Phone Number : 080 41138540 / 22232942
Hyderabad Address
Address :
3-4-616/1/1, 1st Floor,
Narayananaguda
City : Hyderabad
Andhra Pradesh, India.
Pincode : 500029.
Phone Number : 040-65506364, 27566680
Mumbai Address
Address :
507, Kane Plaza, Next To Kemp Plaza,
Chincholi Bunder Road Extension,
Mind Space, Malad(w)
City : Mumbai
Maharashtra, India.
Pincode : 400064.
Phone Number : 022 – 40060901/2
Coimbatore Service Center
No 1, B.k.r. Nagar, Sathy Road
City : Coimbatore
Tamil Nadu, India.
Pincode : 641012.
Phone Number : 0422 – 4510326
Chennai Service Centre
Old No. 28, New No. 6, Lake Area
5th Cross Street, Nungambakkam (Near Valluvar Kottam)
Chennai 600 034
Contact Person: Mr. Joseph
Tel: 64624242 / 64625252/ 64627272 / 65711017 / 65720006 / 65720007
Email: bqcchennai@butterflyindia.com
2rd Floor, No:- 57,
Thiruvallavar Salai,
Next to SIET College,
Near Govt. Library, Alwarpet.
City : Chennai
Tamil Nadu, India.
Pincode : 600034
Phone Number : 9367466677/ 9367566677/ 9367966677
Customer Complaints: If you have any complaints which is not resolved by the service centre or the contact centres listed above you can directly drop a mail to the Complaint Helpdesk through an contact form listed here.
About Butterfly:
Butterfly Appliances started 40 years ago is a pioneer in premium stainless steel home appliances. Butterfly was the first company in India to introduce stainless steel Pressure Cookers and Vacuum Flasks. Started with the manufacturing of basic kitchen utensils, Butterfly today manufactures a comprehensive range of home appliances, kitchen products and cookware of the best quality, the highest functionality and the latest styling. Butterfly operates not only in India but also ships and markets its products in the United Kingdom, Canada, Australia, Japan, Middle East and East Asian countries.
I bought Butterfly Gas stove on 06/04/2018 at Chennai saravanas store.With in four months my stove got fired on 18/07/2018 thru the On/Off Knob.
We all got panic and more frustrate at the moment Because of the flame spread-ed out and firing approx 3 feet from the stand.Too much of material loss.we tried to conduct Butterfly service person he simply replied that Our technician will contact you and then we will take further action.
Very worst response and unsafe product from the company.
Help to get the new product, or guide to will go to the Next level for better solution.
I made a complaint on 09.06.2017 vide complaint No. B17060900906 requesting service for Butterfly LPG 2 burner Gas stove. As per practice the complaint should be attended within 24 hours time. After three days only the complaint was allotted to Service Engineer. While I contact him over phone he refused to reply properly. Whenever I contact helpline they ask sorry for the inconvenience and they request the Service Engineer to attend the complaint and come back to you . But after a lapse of 6 days my problem was not solved. I am not getting any reply to the email complaint to the Butterfly two times.
I am very much dissatisfied with the performance of Butterfly.
I have purchased one Butterfly Rhino 2-Litre 500 W Table Top Wet Grinder through paytm in the last week of December 2016, this product is not good with as much as we want as commented in the catalog. Not only this the drum has been slighted bended with in one month and now we facing the grinder should take more and more time for grinding the rice and urad dal etc for making dosas. This is the main problem with this grinder so this is not suitable for me. Hence it is requested to kindly advise me where is your service centre in Nagpur (Mahaarashtra) and also please change my drum and do the needful for grinding very fastely or other wise I will purchase higher version of grinder with the exchange of this grinder and remaining price will be adjusted as the grinder is on warranty period and only 5 months old this grinder.
R. Unnikrishnan
Nagpur
I have procured a 3 burner glass top auto ignition gas stove of Butterfly make through M/s e-planet Thalassery during JAN 2016. This stove developed some problems in one of its burners after a couple of months. The SE who attended the problem told that the problem is due to deformation of the mixing tube. The mixing tube was then replaced. This problem is now being experienced on all the three burners. The SE who attended the appliance is of the opinion that this problem is being experienced in this partcular model of gas stove because it is fitted with cast aluminium mixing tubes instead of cast iron mixing tubes. It is undestood that M/s Butterfly is contemplating some changes in this model gas stoves to eliminate this problem. At present my appliance is under warranty and the defective mixing tube may be replaced under warranty. But once the warranty is over I may have to discard this appliance. It is therefore requested that whatever improvement you are introducing in your later version of this type of stoves may also be provided in my appliance.
I am a costumer of your product MIXER and placed in service center for 2 times in GOODMORNING ENTERPRISES ALLEPPEY and dissatisfied with the service.
I have a butterfly mixer and had a slight out of order of the knob and also placed order for a small jar with its lid on 2/10/12 and also for the same on 27/3/13 but to my surprise till this date i did n `t get the placed order and my repaired mixer ,they are still extending the dates.I have given my equipment’s for the service in GOODMORNING ENTERPRISES,C C SB ROAD,ALLEPPEY-688011.My Job card No. is 5516 on 2/10/12 and 6178 0n 27/3/13. please consider the matter seriously
USHA RANI
10/4/13