Electrolux Washing Machine Customer Care, Service Centres & Warranty
Electrolux Washing Machine Customer Service number, toll free numbers are provided below for the benefit of the customers. Customers can contact the service provider to avail the services offered with regard to Electrolux Washing machine.
Electrolux washing Machine Customer Care Details
Electrolux Washing Machine Customer Care Number is given below for the customers to enquire about their problems and issues on Electrolux Washing Machine.
The Electrolux Washing Machine Tollfree Number is a 24 hours Customer Service where the customers can make use of the services by registering complaints or can call the company for any service queries they have. Here Customers are provided with Electrolux Toll Free Number, Electrolux Customer Care Number and Electrolux Email support in order to solve their issues.
Toll Free Number:
1860 200 12 12 / 1800 419 40 40 (Landline/Mobile Toll free)
Phone Number:
39404040 (Prefix the STD code of the state capital)
SMS Support: SMS to 53030 with ‘SVC’ in the subject.
Customer Care Email Id: electrolux.care@pemail.in
Website : https://www.electrolux.in/
Electrolux Washing Machine Head Office Address
Corporate Office Address
5th Floor, Andheri Kurla Road,
Andheri (East),
Mumbai – 400059
Contact Number : +91-22-61171000
Electrolux Washing Machine Service Centers
Customers can visit the authorized service centers of Electrolux to make sure their Fully Automatic Top Loading, Semi Automatic, Fully Automatic Front Loading Washing Machines get a proper repair / replacement. Below provided is the list of service centers located at popular places in India.
Electrolux Service Centre – Chennai
Name : Techno Smart Service
Address : No 1 A, Pe Koil North Mada Koil Street, Ayanavaram.
City : Chennai
Area Name : Ayanavaram.
Phone Number : 044-4318270, 4318271, 43181001, 43181006
Email-id : usrameshu@yahoo.com
Electrolux Service Centre – Pune
Name : Siddhivianyak Digital
Address : Plot Nos 40/41, D P Road, Aundh.
City : Pune
Area Name : Aundh.
Phone Number : 020-65004948
Electrolux Service Centre – Ahmedabad
Name : Maruti Care
Address : A-40, Shree Kunj Shopping Center, Prabhat Chowk, Ranna Park, Ghatlodiya.
City : Ahmedabad
Area Name : Ghatlodiya.
Phone Number : 9824303916, 9173892758
Electrolux Service Centre – Mumbai
Name : Cooling Sales
Address : 616 – 5/6, Laxmi Bulding, N M Joshi Marg, Buculla.
City : Mumbai
Area Name : Buculla.
Phone Number : 022 65278002
Electrolux Service Centre – Hyderabad
Name : Srinivas Electrical Appliances
Address : 3-3-1008, Kuthbeguda, Koti.
City : Hyderabad
Area Name : Koti.
Phone Number : 9490374309
Email-id : srinivasaelehyd@gmailcom
Electrolux Washing Machine Warranty
Electrolux Warranty details are provided for customers to meet any issues regarding their product service under warranty. Electrolux supports customers with network of service centers and technicians through whom products are maintained under proper working condition.
For Fully Automatic Top Loading, Semi-Automatic, Fully Automatic Front loading the warranty period is 2 years comprehensive warranty.
For more details on warranty details contact customer care number provided above.
About Electrolux Washing Machine
Electrolux Company is a global leader in Home Appliances and Electrolux Products with over 40 million products sold to customers in 150 countries. Electrolux is having 77,000 employees worldwide.
The company manufactures Fully Automatic Top Loading, Semi Automatic, Fully Automatic Front Loading Washing Machines. Customers planning to purchase Electrolux washing machines can visit company website and select models of their wish.
For more information on Electrolux Washing Machines, Warranty and service centers customers can contact to the Electrolux India Website provided above.
purchased electrolux washing machine in jammu . For Gods sake can any one from company tell me if you have no after sale service facility in jammu why are you selling the product in jammu. My washing machine is lying just like scrap.Is it possible for the cpmpany to guide me where can I get the machine repaired in Jammu (J&K).
I Had purchased washing machine in september 2015, and after warranty of two years i get AMC as suggested by customer care of electrolux for two years. I have lodged a complaint about my washing machine on 8th september, 2018, the executive of customer care informed me that their executive will visit to check the problem within 48 hours. but upto till date i.e.08/11/2018 nobody can visit at my home. They only call me and confirm that what is the problem in the machine and told me that the part is not available. Thereafter their phones no. which provided to me by cutomer care executive are either switched off or not pick my phone.
VERY POOR SERVICES OF ELECTROLUX COMPANY …..PLEASE GUYS NOT TO PURCHASE ANY PRODUCT OF ELECTROLUX
Dear sir, I have purchased elecrtolux washing machine from krishna enterprises Dipka korba ,Chhattisgarh in 2013. My machine is having serious problem of drain.
Drain knob is brocken since 90 days. Drain knob is not avalable in SHAKIT NAGAR
You are requested to supply or suggest nearest repair agency for urgent service.
Thanking you
SUKHDEV SINGH
MOB NO -09981753602
i purchased semi on 15 aug 2012 i unable to wash more than four shirts its motor power is very poor i called custumer care 6 times but till date no one has came and always num shows busy very very very bad product & service please dont buy this product otherwise you face problem’
Dear Sir, I have purchased Electolux washing machine from chennai.they are not get any responsible for service
they are only making mony but not serve customers.
i not tell thank u for electolux customer care/staffs.
i have publicity for /papers/facebook
for eletolux poor service/only aim for mony making
regards
bsakhivel 09585936743
My Electrolux Front Load Washing machine purchased in 2003, Its lock lever broken & repaired once by Vediocon. When again it was broken two years back its not repaired till.
Again today on 17.10.12 ,, I lodged a complained vide complaint no ENAG17012005 , the customer care executive promised to get the machine repaired within 48 years.
I’m very much optimistic it would be definitely repaired within the promised timelines by the company.
Sarat Choudhury
Mob: 8600100678
Nagpur
I have a Electrolux fully automatic washing machine.i have purchased as on Feb 2012,i was log-in a complaint many time to Mahajan Electronics, Raja Garden, New Delhi but till date my complaint has not resolved.,you are promising your customers resolve there problem within 48 hr but my complain has complete 7 months with no solution.due to services you will lost your valuable customer in near future.
i will personally suggest to all the users not to buy electrolux products in future. if they could not able to give service in the age of electronic world
sanjay singla
09818253563
New Delhi
I have a Electrolux fully automatic washing machine.i have purchased as on march 2011,i was log-in a complaint as on 06/08/2012 & my complaint num is ERAI0608120002 but till date my complaint has not resolved due to not availability of parts,you are promising your customers resolve there problem within 48 hr but my complain has complete 50 day with no solution.due to services you will lost your valuable customer in near future.
regards
pankaj
7415008066
Many times I called up at at customer care phone Nos for half an hour but the tape is saying that all customer executives are busy at this moment and put the call on hold for half an hour I have complaint of washing machine the wash button is not working properly and I have to complain but all in vain as the customer care (in that phone no executive is available) How I complaint. Please help me in this regard.
Hi I have Electrolux slim line. I have the facility of hot water also in that. But since from the day one if i wash white clothes in the machine for more than 3 times, then the clothes will start changing the color (Dull white). Even many times my clothes have got torn while washing. I had called service guys many a times. Each time they came they charged 250 Rs and only gave me suggestion to change soap powder, Qty etc. after 5 times even i stooped calling them. Now I wash only Bed sheets & other apparels. All whites & office wear is again washed by Hand. I took this machine because i was not able to wash clothes by hand due to my health problem. I suggest please don’t buy Electrolux machine.
I have very bad experience with Electrolux Customer Care Malaysia as my washing machine is not functioning / quality expected.
Despite the Customer care Line noted and making arrangement, it took too long time to attend to the problem feedback.
A Global Branded Manufacturer (ELEXTROLUX), IF the after sales service continue to upset customer feedback on technical issue as what I have experience, the management must look into this seriously.
The next machine I am going to purchase, I will look for a better after sales brand.
Sir,
I have purchage semi auto WASHING Machine in last week of july 2011. The washing machine modle number is WMES68LLGL-FKA AND SL NO 210511271511901165. the washing machine has doveloped a defect on Timer (not running). the machine isfully unserviceable wef 08 Dec 2011. I lodged complainet with customer care vide complaint no PAHM0912110028 and PAHM 2012110020. there after i have approached to Mr Vijay Tailor area controller South Gujrat and Mr Tejesh Gandhi on Mobile 9978991237 controller for Gujrat. I regret to say that your all employ are sleeping in their chair, which you have provided to them and my machine is not repaired till date. I intimate you to take immidiate action to service my machine. Pl intimate action on Mobi no 9039190479.
We have Electrolux Front Loading Washing machine bought from PAI International. This machine was operational and sometimes the door used to OPen when running and water would pour out. This complaint was shared with customer care of Electrorux and service engineer was sent.
He checked the machine and said everything is fine and door sensor needs to be changed. He collected Rs. 1800/- ( One Thousand Eight Hundred only) and fixed a new sensor. The Washing machine continued to pour out water very frequently. He was called multiple times and he visited us thrice and tried replacing one sensor after other and finally disappeared from the scene. The Machine is not in operation for last 40 days. Whenever we call Customer care, their response is, the spare parts are not available. Spare cannot be missing in the inventory for so many days.
Please save us from incurring further cost. We need to have our clothes washed regularly.
Kindly help.
Thanks
With Regards
F. Lawrence
To whom it may concern,
I purchased my 2nd electrolux washing machine,model ELX-EWF 1074, May 2009, Lately we suspected the machine is getting a bit noisy. So we called the service centre to service the machine. 2 guys came and toke the machine away without testing,saying the bearing need to be replaced. Then, we received a quotation the next day, drum sharp, bearing and oil seal need to replace, the total cost is RM670.00. Few day later, we called up to enquire the return of the machine, shockingly, we were told that the drum is defective and the cost is around RM1000.00+. Now the total cost of repait come to more than one thousand ringgit. I bought the machine for RM2350.00. The repair cost is almost 50% of the puchase price after 2 1/2 years in service. I just don’t believe it, the quality of electrolux product has come to this level !! or the authorised service contractor is not being honest to the customer !!
I sincerely hope that the top management or service dept should immediately look into this after-sale issue. This happening will difinitely affect your future business. I believe this repair is fake.
Before I make my next move, I hope someone can give me an explanation. you can reach me at 012-3387161
Have a nice day.
KH Ong
Customer Care Director Saheb,
Namaskar
I am fully fed-up with the after sales services being rendered by Bilaspur (C.G.) service centre. After purchasing Electrolux washing machine in the year 2008 the problem arises right from the installation. We called several times to service centre and inform Akash Stores Bilaspur, authorized dealer of Electrolux, representative attended the machine and replace the original defective parts and fix the duplicate parts and assured me that as soon as the original part will receive, the same shall be provided. Regret after the lapse of 3 years, the said part is yet to receive by us. The services are very bad in Bilaspur (Chhattisgarh) & Electrolux such a big company, the name is spoiling. My machine is lying unused. Since I have no time to run here and there for want of sending the mechanic for repair either in Service Centre or in Akash Stores. It is very much surprising that inspite of my repeated reminders over phone & personal visits no body has attended the machine & warranty for 2 years has gone. I want that my machine should be replaced with new one or it should be serviced properly by replacing the parts , if needed under warranty.
If against this comment, no reply from your end within 4 days , please take it very seriously otherwise I have no option but to go to Consumer forum for such type of services being provided and the defective products are being sold to the consumer. If such type of products are being sold by Electrolux, (big company & their after sales services are not up to the mark of satisfaction of the consumer, then better not to sale such type of products for which no service facilities are there.
Waiting for your reply.
Thanks & regards
Kishor Kumar Tiwari
M# 08109107525 / 09754132266
Sir,
I have Electrolux Front loading washing machine AURUM 24 and I have lodged many time complaint at customer care toll free number vide number PJAI 1208110028 about my washing machine a more then 1 month back and 1 person have visited and told your door handle is broken and vibrating problem and at service centre Jodhpur it is not available. and we again complain on dated 10th sep and he promise me your problem solved within 48 hours, But till date neighter reply nor service for the same.
Pls look in to the matter and solved our problem asap.
toll free number from any network 18602001212…..company provides gud services….
Complain no PGUR1803110006. Had a problem with rotation of tub. The Electrolux sevicecenter guys at Gurgaon took it for repair. After 12 days they returned back with same problem of tub making noise while rotating by hand itself. Seems they did not changed the bearing for which they have raised invoice. Also found they dropped my washing machine some where and plastic parts got cracked and fresh pilling off of paints visible.
Workmanship of serviceecenter at Gurgaon found very very bad. I suggest all future buyer of Electrolux product to go for brand who has better after sell servicing facility.
Sir
Please provide details of nearest Service Center in Gurgaon for Electrolux washing machines. I am unable to locate the contact details.
My fully automatic Electrolux washing machine needs urgent repair as ON-OFF knob has stopped working and even as we press the knob it comes out again.
I am based in Sushant LoK-I Sectro 28 Gurgaon. This is urgent.
Sir/Mam
This is Vikram singh yadav. My electrolux washing machine is out of order. I am living in Indrapuram. Please give me a contact number of nearest service center for service of electrolux washing machine .
Please mail me, as soon as possible
y r u doing this type of work . if u dont have proper management and proper service system . past three days i m calling in service centers but after selecting language there is no response. my machine is not working properly the washing side disk is not moving but the washing side motor is working properly… plz do some needfull.. my no . is 9831935899
Dear sir, Please mail me your service centre’s phone no. in Kerala
hi,
I have aurum16 model but it has a serioud problem of not taking water from the source it is connected to .I tried cudtomer service number but no response,i would like to have correct number for any service center in patna who can fix this problem asap.
I have purchased semi automatic washing machine in 2009. in six months one knob from top panel broken then approach supplier who managed to give me a knob from stock. after three months another knob got broken and that time supplier showed enability to provide similar knob to me and asked to approach service centre, no one replies from service centre the recorded message will ask to select language after selction of langauge there will be no response. you dont get these knobs in market and now my machineis idle for want of knob and the investment is drained.
Why we should buy such a poor service oriented goods in India or rather why they are being sold in india?
it is a loot by these MNCs I strongly recommend to citizen of India to not buy goods whose having credibility issues on after sale services.
SIR,
Plz. advice me can i puchase electrolux frunt door washing matcine ?
& why
plz. help me sir i am confuge which matchine i purchase
thanks….
I have lodged a complaint about my washing machine a month back and we had 3 persons so far who have visited and had the same response ‘the glass needs to be replaced and i have no spare ones on me, call the customer care and ask them to send someone else’. We call and explain in detail and they send another person who gives us the same reply.
I don’t like to play this game, its frustrating and wastes my time.
If anyone is looking to buy a washing amchine, please do not go for a electrolux, their service is bad and quality is bad.
Dear Customer care,
I would like to get the right working number for the Washing Machine Service Centre No.
My washing machine has a problem with drainage of water and the spin cycle is not working. Please help or send someone to our residence at the earliest.
My mobile no: 9702051500 or landline: 65229500
My residence address: PH- 10, C-wing, 13th Floor, Maruti paradise, Sector 15,
CBD Belapur, Navi Mumbai- 400614, Maharashtra.
.I have Electolux washing m/c.inlet pipe is broken for 15 days.at service centre it is not available.I complain it at customer care toll free no. he promise me your problem solved within 48 hours.but till to date neither reply nor service for the same.
Many times I called up at at customer care phone Nos for half an hour but the tape is saying that all customer executives are busy at this moment and put the call on hold for half an hour I have complaint of washing machine the drain button is not working properly and I have to complain but all in vain as the customer care (in that phone no executive is available) How I complaint. Please help me in this regard.
Dear sir, I have purchased elecrtolux washing machine from Pushkaraj agency
AHMEDNAGAR, Maharashtra in 2002. My machine is having serious problem of drain.
Drain knob is brocken since 45 days. Drain knob is not avalable in Ahmednagar.
You are requested to supply or suggest nearest repair agency for urgent service.
Thanking you