ICICI Customer Care Number, Toll Free Number, Head Office, Escalation
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Loading...ICICI Bank Customer Care Support and Service India aids the customers with the details of the services provided by the bank in India and guides them to solve their issues. Listed below are ICICI bank Customer Care contact details, head office and regional office addresses and complaint escalation process.
ICICI Bank India Customer Care
For any queries, contact the toll free number mentioned here during the operating hours to get response.
Toll free Number : 1800 102 4242
Operating Time : 9 am to 6 pm, Monday to Friday
Website : https://www.icicibank.com/
ICICI Bank India Services
ICICI bank offers services on debit/Credit cards, Consumer banking, corporate banking, finance and insurance, investment banking, mortgage loans, private banking, wealth management etc.
ICICI Bank India Customer Service by City
Hyderabad – 33667777
Karnataka – 8088667777
New Delhi – 33667777
Mumbai – 33667777 / 44455000
Chennai – 33667777
Kolkata – 33667777
Kerala – 9020667777
ICICI Bank Head Office Address
Registered Office
ICICI Bank Limited
Landmark, Race Course Circle,
Vadodara
Pin code-390 007.
Corporate Office
ICICI Bank Towers,
Bandra-Kurla Complex,
Mumbai
Pin code-400 051.
Ph : +91 22 26531414
ICICI Bank Complaints / Escalation
If the consumer has any complaint regarding the services provided by ICICI Bank they can call the customer care and register their complaints with the customer service executive or alternatively the problem can be sent through mail by duly mentioning all the required details.
Complaints, Feedback email https://www.icicibank.com/feedback.page?
ICICI Bank Nodal Officer Contact Details
If the complainant is not satisfied with the response from the customer care or local branch, then he/she can address the complaint to the Bank’s Nodal Officer on the following address:
Please fill the form to submit your complaint to Mr.Subhendu Tripathy, Principal Nodal Officer.
About ICICI Bank
ICICI Bank is an Indian multinational banking and financial services company founded by Mr. M. K. Sharma in 1994 with headquarters situated in Vadodara, Gujarat, India. It is the 2nd largest bank in India in terms of assets and 3rd in term of market capitalization with a network of 4,050 branches and 13,030 ATMs in India and has presence in 16 countries outside India.
The bank offers banking products and financial services for corporate and retail customers in the areas of investment banking, life, non-life insurance, venture capital and asset management. The bank has subsidiaries in the United Kingdom, Canada, Belgium, German; branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar, Oman, Dubai International Finance Centre in China and representative offices in United Arab Emirates, South Africa, Bangladesh, Malaysia and Indonesia.
Some of the awards & achievements of ICICI bank are:
• Won awards in the categories of ‘Use of Technology for Fraud Prevention and NPA Management’ and ‘Evangelizing Technology Adoption’ among large banks at the IDRBT Banking Technology Excellence Awards 2015.
• The bank ranked 2nd at the ‘National Energy Conservation Award 2014‘ under the office buildings for consumption of less than 10 Lakh kWh/year in office buildings.
• Ms Chanda Kochhar featured in The Telegraph (UK) list of 11 most important women in finance, conferred with the 2015 Asia Game Changers Award.
Follow ICICI on social media sites like Facebook, Twitter and LinkedIn. Below provided are the URLS to
the social sites.
Facebook : https://www.facebook.com/icicibank/
LinkedIn : https://www.linkedin.com/company/icici-bank
Twitter : https://twitter.com/icicibank
For more information please visit the official website of the bank. The link to the website is provided above.
Dear sir,
I am Bhavesh Patel from Surat, Gujarat.
The Icici credit card customer service is totally bastard and stupid organizer service provider team. I have been trying to contact them since last week that I was in abroad and tried to make the card payment through billdesk online banking but there was no proper reply on call and when k reached in india and asked about my payment could not make due to out of India they r saying me that it is your problem and charged me 1800 rupees very expensive amount that is completely against of the financial Chagres. I request to all DON’T TAKE ICICI CREDIT CARD AND SWITCH AND CLOSE THIS CARD IF YOU HAVE. THEY CHAGRES ILLEGAL TO THE CUSTOMER.
now I am going to share this issue at all in local news paper as well as every social media due to not answered me professionally and unnecessary Chagred
Hello
ICICI toll free number-1800-103-8181
Regards
CCI support
HI Rohit,
First of all please stop the autodetection from your iccibank account to the credit card bill payment and log a complaint with the customer care team that you have note received the card and not in anyway related to the transcation made since you havn’t received it. Only the customer care team can block your credit card.
Regards
customer support CCI
I haven’t recvd the credit card..
Also i have contacted the customer care some 15 days back.. to cancel the credit card ..
But still the credit card statement has been issued and also it was been debited from from my account.
Regards
Rohit Singh
9619088295
For any queries, you can contact the number 1800 102 4242 and get the issues solved.
I am trying to contact ICICI customer care person for the last 15 days but could not contact them. whether they you can call me or give some other phone number.
day by day the services of ICICI bank is getting poor.
Even my above complaint of 26 Sept. is till pending.
should i close all my accounts ?
hi Naveen,
By update if you mean that you got a new phone in that case you need to download the IMobile app again and follow the normal procedure as you did in the previous phone. Hope it should work.
Regards
CCISupport
Hi Rethesh Shet,
Sometimes such a problem might occur if there is some problem with the ATM machine. please call the customer care once and check. I hope that as long as you do not receive the cash in hand it will not get detected from your account. you might get an SMS because you tried to make a transaction but later the amount will be roll back to your account.
Regards
ccisupport
Actually I am using I mobile application in my cell phone. When I update my phone I mobile is not working. And I’m not able to view my account details.
Sir,
your customer care is very poor, IVRS system is totally failure since long time.
i am calling from my registered mobile but the system says it is not registered and unable to generate new pin against new debit card issued. pl.solve my problem my mob 9417004321.
Dear Customer Care team,
in Chichwad ICICI drop Box I have drop the Chqeue but not clear & Bank Charge me Late Charges & Penalt ?
how can you make Poor Service forecely collect money from the members?
it is not corect………….
I am trying to contact customer care executive from last 10 days but I am unable to do so..
Very poor service. Not expected.
I am trying to contact ICICI customer care for the last 15 days but could not contact them. whether they can call or give some other phone number preferable toll free.
day by day the services of ICICI bank is getting pooR
Regard
SKArora
Dear Customer care Team,
What happend your customer care number. Now a days a its worst think is going on your customer care number.
hi i want to talk to customer care executive regarding my insurance policy, it is not reaching customer care executive. very bad services.
due to difference in account I am trying to contact ICICI customer care for the last 15 days but could not contact them. whether they can call or give some other phone number preferable toll free.
day by day the services of ICICI bank is getting poor.
very poor service, I’m trying the customer care no since last 4-5 days. I want to update my phone number but call never goes to Customer care executive and always says “due to exceptional load…..” Its very frustrating.
ICICI customer care service has become worst now. See below the list of issues :
1. Whenever call them voice is not clear
2. Toll free number is not mentioned. There should be some toll free number
3. Executive takes all the details on phone and suddenly put the call on hold for indefinite time without informing the caller.
4. Open the FD account online and FD opened with the wrong tenure. and its giving lesser interest.
I always found ICICI customer service very nice I don’t understand why all of sudden why it has been degraded to this level.
Hi ICICI Customer Care,
I am trying to reach to customer care representative from couple of day but the call gets disconnected after taking all the details, Please call me on my mobile no 9866691326, I have issue to be resolved with credit card.
thank you
Ranganath
Dear customer care-can u provide me with a correct toll free number so that I can speak with the executive regarding activating of my upgraded credit card. I have contacted ur toll free no for the last 3 working days but the msg was it was not live. please call me on my mobile no.9447473727. thanks n regards-mani.j
Dear icici bank team member,
I used net banking last 2 year its too safe & easy to operate. but from the last month I can’t fund transfer to any other account .because I don’t received OTP where I already registered my updated new contact no.We requested to you please update your correct toll free no.
thanks & regards
Kriti ranjan
Can you please provide me a contact number on that i can speak with the executive regarding my closed savings bank account.
I have Salary account with ICICI. i also have Demat account from last one year.
i dnt have a single transition with my Demat account in last one year.
but today i got charged amt 389.47 RS. it was mentioned that this amount is deducted for DP account till oct-2012. this is very shocking experience for me that the amount present in my account gets deducted saying charger for DP account.
wanted to know the charging policy for Demat account from ICICI bank.
Expects kind resolution.
Regards,
Kalpesh.
Can you please provide the customer care number on that i can speak with customer care executive in delhi region.
I am trying to contact customer care excutive but it’s give 2many option and i have trird every option but i could not directly contact to customer care excutive. so please provied me that no in which i can direct contact you.
Hello ICICI ,
I am Mohd Faheem Ghouri and i am a customer of your bank from past one year and very much satisfied with your work but TWO days back I made a online recharge of 50 rupees but recharge doesn’t happen and my amount got deducted from my account. I am trying to reach customer care but there are so many option to select to reach customer care on phone , So I am requesting you to call me and assist me in this . I need my amount back as i have not used that. Please call me on my number 9700457105. I just want to see how ICICI will take action on this Issue.
Thanks
Faheem Ghouri
9700457105
Hello ICICI customer care..in my savings online account..when i am trying to access online account it is showing…User id is disabled..please help me to enable my user id
To,
ICICI Bank Ltd.
Customer Care
Dear Sir
Sub: Debit of Rs.36210.93,Rs 41465.42,Rs 53009,
Ref: A/c No- 029105000082
We are sorry to inform you that our account has been debited by Rs.36210.93,Rs 41465.42,Rs 53009 as Transaction Charges for the month of February/March/May-10.
As wewere not informed about such charges, so you are requested to refund the said amount and oblige.
Thanks & Regards
Shambhu Nath Dokania
KS Motors
Asansol
respected officer,
recently MDDA dehradun launched a scheme in which plotting of land in transport nagar phase 2 (dehradun) for offices and godowns. in that article they gave us contact details of 4 respective branches in dehradun region for collection and submission of forms.
I am tryin to contact the branches but from them: the chakrata road branch has its phone switched off, Rajpur road is out of order n rest two branches are nt picking the phone.
I live in chakrata which is about 100km away from dehradun and is a typical hilly area. Its useless for me to come to dehradun without getting the details from the respective bank. Its too hectic for me as i am tryin to contact them since hours. Please try to figure it out as its the basic problem of all the ICICI costumers in this region as fast as possible.
rajeev jain
16, sadar bazar , chakrata
sir,
i wish to close NRI account can i convert into savings account which is at kukutpalli branch,hyderabad,pl suggest.
respectfully,
dr siva prasad vadla.
Dear Customer Care team,
Can you pls provide me your contact details as some of the contents displayed on your site for ICICI Bank are wrong and needs to be changed. Request if you can contact me on 26531397 at the earliest.