IFB Dishwasher India Customer Care ,Warranty& Support
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IFB Dishwasher Customer Care Number, Toll Free Number, Complaint Registration and Email Support details are provided below for Customers reference to contact IFB Dishwasher Customer Care India. Manuals and other SMS Support services are also provided to the Customers. These are made available for customers to contact the company for any service queries or issues they may have with the dishwasher.
IFB DISHWASHER INDIA CUSTOMER CARE DETAILS
IFB dishwasher customers can contact through the following details if they have any queries or complaints.
Company has an after Sales support for its products and customers can avail their services for solving any problems they may have.
Email id is also mentioned here for the customers to login their complaint details and always toll free numbers are available to reach to the representative.
Customer Care Phone number:
1860 425 5678 (The service is available from BSNL / MTNL networks)
1800 3000 5678 (For Other Subscribers)
SMS Care: The Company also offers a mobile SMS care service through which users can raise their issues. SMS ‘IFB’ to 58888
Email Support: ifbcrm@ifbglobal.com
Customers can visit nearest service center in order to resolve their product issue. Click the link below to know your nearest IFB Dish Washer service centre.
Complaint Registration
Users who are not able to get their service queries answered through the phone or customers who have long service issues pending from the service centres can raise an online complaint through the online complaint registration facility made available here.
IFB Dish Washer Warranty
Dish Washers have 2 years manufacturer warranty.
Customers need to register the product online in order to obtain warranty services.
Material is replaced or repaired by IFB service centres.
Warranty is not applicable if any unauthorized service centre has replaced or repaired the product.
You can also get additional warranty if your product is expired. AMC or annual maintenance contract is what it provides. For details about AMC contact customer care.
IFB Dishwasher Installation, Demo, and FAQ’s
Customers having any queries regarding installation, operation, and trouble shooting of IFB Dishwasher can click on this link to clarify their doubts.
Customers can also get live demo about working of dishwasher at the same above link.
For more queries and details regarding the IFB dishwasher service centers, prices, latest models customers can contact IFB dishwasher India customer service number. Customers can get updated information related to IFB dishwasher from the company website.
About IFB Dish Washer
IFB is one of the famous home appliances brands in India with its range of Home care products being very popular among the Indian audience. Here are some famous models of IFB dishwashers – IFB Zephyr Ex, IFB Neptune DX Dishwasher, IFB Zephyr DX Fully Electronic Dishwasher, IFB Neptune etc.
IFB Neptune VX dish washer is the latest one with 9 wash programs. Its Internal heating system offers perfect drying of your washed utensils. It has some operative modes like Economic, Pre-Wash and Quick Wash, Auto Intensive Mode and Auto Delicate Mode. Auto Intensive Mode is ideal for heavily soiled utensils while Auto Delicate Mode is best for thin and delicate cutlery items. Hygiene Wash makes your plates free of germs. Other modes include.
Hope you find the information useful and helpful and in case if you have still any issues/queries/concerns regard IFB Dishwasher India Customer Care and Support post, please leave a comment and we are happy to help.
IFB dishwasher India Website: https://www.ifbappliances.com/kitchen/dishwasher.html
I had purchased IFB Dishwasher Neptune VX which displayed F9 error – complaint registered with IFB call center on July 27, 2018.
Since then, multiple tickets were created and closed with comment “Customer will call back” – a false statement from the service engineer there by increasing the volume of tickets and lowering the TAT for the closure.
The service engineer (Rajesh Pawar) and the service head of Pune (Ms. Ashwini) have made multiple promises which all turned out to be false.
As on date, the 3-way converter and the PCB have been changed with a bill raised for approx Rs. 8500/- but the F9 error is still displayed.
I am curious to know if the engineer is skilled enough to identify the error and hence resolve it. This is the 4th month running. How to ensure that the parts replaced were actually faulty.
I am experiencing the worst after sales service from IFB and would not recommend anyone to purchase IFB products.
I have purchased dish washer Ifb.two days back I lodged request for servicing.one person came and dismantled everything and left saying that he will come next day.he didn’t turn up.he s not lifting phone.my complaint with customer care thro phone and SMS didn’t yield any positive result.I didn’t expect such irresponsiblity from IFB.
I purchased IFB dishwasher NEPTUNE DX through M/S Rahi Electronics Pvt Ltd,S V Road Siddharth Nagar Goregaon west Mumbai which was commisioned on 04.09.2013.I lodged a complaint on 05.09.2013 on phone no 39004321 that one part was missing in lower basket of dishwasher.Your technician visited on 06.09.2013 and took the photo of the same and told that it will be provided in seven days but till today it is pending.In the mean time I talked to your Mr. Anil ,Madam Vinita and several times to your customer care but no fruitful results obtained.In Dec.2013 a Technician took photo of the above item(out of two one is missing) again assuring to provide within 7 days. My complaint no is 12128460.Is there any use of lodging this complaint when nobody is responsible for so much delay on such small complaint?Should I believe that complaint will be attended?My name is Jiyalal Jain(Registered mob no. 7738586760.
IFB Dishwasher is the most unethical supplier I have ever seen. They do not care for customer problem and just bluff and make false promise to deliver. Please do not buy any IFB machine in future – My sincere suggestion to potential customers.
I have purchase neptune IFB Dish washer for the next Stores, But the next sales person didi not tell regarding the plumbing. After doing plumbing the demo person takes his own time to come. After serveral phone call he switch off his phone.
How to go about very disgusting experience.
My parents had bought a IFB dish washer and the same did not work from day 1.After a lot of hue and cry they replaced it again with a faulty one and the replacement is also not working.Now they are evading our calls .Our complaint number is 9822070.
Regards
poornima
I had bought IFC Dishwasher in Nov 11.i am tired of complaining about it every now and then
The product has such a bad quality and so is the service.
I have made 100 complaints on customer care and websites still no response.i am not sure what to do.This time it has been 2 months and it isnot working.
I want a complete replacement.I think only court is the way out as nobody hears you otherwise.
Please suggest.
As per the advice of CRM head I did make 2 complaints throught the URL given by him. Till date neither there was any reply nor action taken on the complaint. I am not very familiar with such situation and I would request any of you to advice if such issues can be taken up in the consumer court and penalise IFB for their worst service set up. I have read all the reply in this series and found all of the to be similar and similar to mine. My Dishwasher is down for 4 months. Persons who came to attend once or twice are not able to rectify the problem. I have my own doubts if they are trained personal or not. I can even suggest that persons who are suffering in similar situation have to approach the consumer court and claim damages for all these unprofessional service support from IFB. Please someone suggest a better way to force IFB to act. My customer ID is 7001011499 and I have IFB neptune dish washer.
Requirement of salt was made on the toll freee number 5 days back…was assured on phone that it will be delivered within 24 hrs. yet to hear from them. Made another call on the same toll free number again assured that it will be delivered within 24 hrs from the second call and was politely asked to contact the local dealer. The local dealer shop has closed down 2-3 months back… another no was provided whose assured me that it will soon be delivered at my residence.. They could not numerically define the number of days… Can you please help me?/ Please give me the address of the dealer so that I can personally get salt collected from their shop. Or else can you please arrange to get the salt (2Units) delivered asap!!!!!!
I have purchased the ifb dishwasher 3 months before and from last two months it is not working properly, for that i have contact to Akola service center so many times to Prasanna Deshpande but there are only fake promises made by ur executives, and i m not getting any response from anyone from last one month i m regularly calling there, so please look into the matter n do the needfull as early as possible.
Dear All,
This is to bring kind attention that i brought IFB Dish Washer on 16-Jan-11 &
It was installed on 24-Jan-11.
As Your Dish Washer requires Salt,Rinside & Detergent of your own Brand as informed by your technical Staff as well as in your manual.
I Booked the order for the Salt,Rinside & Detergent On 30-April-11 with Mr.Ravi-(9980047671)Local Service Engineer and continuously following with him and Still No response.
Then after i called up your Bangalore office and Spoke to Mr.Santhosh- Manager (9379056930) on 18-May-11 for the same to deliver ASAP
.He assured me saying that it will be delivered on 25-MAy-11.
As a Customer how long i have to wait for your proprietary brand of Goods to deliver.
Is this kind of service the global Brand-IFB is giving to Customer….?
Please let me know that the same kind of Service is given by IFB to the customer, then why should i use your Global Brand of Products. As i am thinking to go for consumer court if you’re not responding to my request.
Waiting for your valuable feedback from your Side….
Regards,
MOHAN KUMAR B.S
SHIMOGA
9880324051
We regret for the inconvenience caused. Kindly request you all to post your complaint in our website. That way it helps us to serve you better. Please follow the link provided below
https://www.ifbappliances.com/webapp/wcs/stores/servlet/complaintRegistration?langId=-1&storeId=10001&catalogId=10051
or follow the link Contact>Complaint Registration in our website https://www.ifbappliances.com
Regards,
CRM Head, IFB
I also happen to own a dishwasher and am after IFB for last one month through teh local service providers to get the detergent and salt. No success so far and then got in touch with customercare to create some sort of record (request no 134842) for my requests ! No success so far and only promises and tel numbers of teh people who are aware of teh position and decide not to pick up the phone !
Can soemone suggest if they have tried the stuff from oother manufactures as I do not believe IFB would manufacture such items. They must be sourcing from some agencies which must be supplying to other manfactures also ! I believe this is not rocket science !
We need to look for alternatives and create awareness in the market on their response after we but something!!!!
Regards
i am vry sorry to say fro every small service from ifb i need to write a mail ,why don’t company check and makes local service centers strong
i needed rinser for dishwasher which is being asked 5 days back from local chao in panchkula ,but that is always out of stock and no feed back.
upasna
DEAR SIR,
UR SERVICE CENTRE IN RAJAHMUNDRY,ANDHRA PRADESH IS PROVIDING VERY VERY WORST SERVICE. THEY DONT GIVE ANY VALUE TO CUSTOMERS. THEY DONT LIFT THE PHONE TO RESPOND, EVERY TIME RECEPTIONIST LIFT THE PHONE AND SHE SAYS THAT SHE DOESNOT KNOW ANY THING. WHAT IS THE INCREMENTAL SALE YOU ARE GETTING IN RAJAHMUNDRY? MAINLY THE PERSONS SATYANARAYANA AND SURYA ARE VERY WORST SERVICE PROVIDERS , WHO BELONGS TO SERVICE CENTRE IN RAJAHMUNDRY. SURYA PHONE NUMBER IS 09248751549 AND SATYANARAYANA PHONE NUMBER IS 09248751548.
TAKE THE PROPER ACTION. OTHERWISE YOU LL LOOSE THE BUSINESS IN RAJAHMUNDRY, ANDHRA PRADESH.
“”WASTE TO PURCHASE IFB PRODUCTS IN RJY””. MY MOTTO IS TO PASS THIS WORD FOR 1000 PEOPLE.
This is to inform you that i have ordered dishwasher detergent and salt 3 weeks back and since i am continously reminding to send the detergent. But still i havent recieved the detergent and salt.
What should i do of dishwasher if i had no detergent.
C-1547, Indira Nagar, Lucknow
9415522017
Dear Sir/Madam,
we purchased IFB NEPTUNE in Hyderabad in July 10th, Four days ago on 16th August we placed an order for 1 detergent and 2 rinse- aid at your costumer care Bangalore – 04039004321, we were told that it will be delivered in 24 hours after 36 hours we again gave a call to bangalore center, this time he gave me number of MS.ASSOCIATES and we contacted MR, Sayed and placed our order, he replied that our order was very small and a minimum of four detergent had to be ordered for delivery.Else the customer has to go to there office and collect it,I know that this is not the policy of IFB so I called back the Bangalore center and took the number of Manager in Hyderabad Mr. Anupam, I have spoken to him twice on the 19th of August and he assured me that product I need will be delivered in a few hours, Nothing has happened so far,I am trying his number today 20th of August and he is not taking my call, I cannot run my dishwasher for want of rinse-aid and detergent Now you tell me what I should do? We are unhappy with the service and it is our suggestion you make all these products Available in the super market so that it is easy for us to purchase.This is a SOS CALL please React immediately.
indira zaveri says:
july 11 2010 at 3.2pm
i had same complaint for ifb napune dish washer on 23 rd may 2010. since then i am not getting any response from ifb. this is the only reason to avoid ifb eloctroncs to purchase in india there is no services after sales of any electonics / services contrect because people in india have not time to take ligal action to teach this kind of compny.
i have complained for my dishwasher ,my complain no is 4708157 on 28th june 2010 and i was told that your complain will be attended within 24 hr and nobody has yet turned up.IS THIS THE WAY IFB GIVES SERVICES TO ITS CUSTOMERS.i stay in sanpada,navimumbai.the service station named Delight services is just behind my residence yet they have not turned up.i requested to the lady in the customer care centre also. seema sharma
I had complaint for IFB Neptune dish washer on 21st May. Since then i am not getting any response from IFB. I don’t know what type of service you are providing to the customer.
Please attend my dish washer.
IFB Dish washer is of very poor quality I am spending huge amount for repair & Maintenance.Service is very poor.
My customer Code; 1332705.
Pump got burnt soon after warranty period.
Ifb did not respond properly.
Customer satisfaction is very poor.
Dear Sir,
Unsetisfactory Service from IFB,
Last many several time followup regarding our washing and drayer extector ,
but there is no reply from your ahmedabad service centre,
first talk with your service head Mr. ajay chauhan Mb no 9376691090 with your service centre no-079-32915253…he told that first we require cheque after give you service.ok we agree for your policy but last 8 days cheque ready there is no respond from your side.
even last 3to4 days he is not picking up phone.
We have a service industries and thus its direct effect on our guest, we prefer only ifb in our hotel so pl give your best service for guest satisfactory.