India Times Shopping Customer Care, Payment options and Refunds
(17 votes, average: 2.41 out of 5)
Loading...India times shopping Customer Support Phone Number – To enquire the details regarding the delivery date of the shipped products, to host any complaints against the products delivered by them or to report late delivery of items, customers can call to the given India times shopping customer Service Number given below. Use the below given website for online shopping of required products.
India Times Customer Care :
India Times Shopping Contact Details:
Customer Care Number: 09024666666/09024888888
Customer Care Email ID: customerservice@indiatimes.co.in
India Times Shopping Customer Care Number in South India : 9867748888 (Chennai, Hyderabad, Bangalore, Kerala)
India Times Shopping Customer Care Number in North India : 9910118888 (Delhi, Guragoan, Ahmedabad)
Website : www.shopping.indiatimes.com
India Times Shopping Payment Options :
The customers who can pay for the booked products can pay through Credit Cards, Debit cards, Net Banking, Gift Vouchers and Cash on delivery. Note that Cash on delivery option is available for few shipping addresses and this facility can be checked by visiting the company website provided above. Also note that the cash on delivery option is not applicable for orders above Rs. 10,000.
India Times Shopping Refunds :
The refunds to the returned or cancelled products gets activated once the item reaches the ware house and verified for quality check. The details of how the refund is provided for different modes of transactions made during payment are listed in detail in the table below.
| Pay mode | Refund Mode | Time taken for refund |
| Credit Card | Credit Card | 5-10 Working Days |
| Debit Card | Debit Card | 5-10 Working Days |
| Net Banking | Net Banking | 5-10 Working Days |
| Indiatimes Gift Certificate | Indiatimes Gift Certificate | 5-10 Working Days |
| COD -Cash On Delivery | Cheque | 8-10 Working Days |
| Demand draft/ Cheque | Cheque | 8-10 Working Days |
Note: Working Days are Monday To Friday excluding holidays
Refund can be refused if the following conditions are met.
- The product is damaged and unusable or with scratches or incomplete as per the seller claims from the customer.
- The product is returned beyond the required return date or you have not informed us about the concern during the warranty period.
- Return policy does not apply to books, movie and music cd, DVD, Blue-ray, cd roms, magazines and flower and confectionary items.
- The order returned does not accompany all the accessories (including freebies) which were serviced along with the order.
About India Times Shopping :
India Times Shopping is one of the largest e-commerce shopping site in India. It started its operation from 2000 and deals with mobile phones, consumer electronics, apparels & accessories, books, jewellery, movies, flowers, music, baby produc
ts etc. It provides services through various channels including online, through mobile, B2B channel etc. It has strong footprint in India through its warehouses and branch offices located in many cities. It also offers easy mode of payment through Credit card, debit card, EMI, cash on delivery and net banking. All the branded products are sold on the website with original manufacturer warranty.
Social Media Network: To get updated with the latest information of offers and new releases, follow India Times Shopping on Facebook, Twitter, LinkedIn through the URLs provided below.
Facebook : https://www.facebook.com/indiatimesshopping
Twitter : https://twitter.com/shopindiatimes
LinkedIn : https://in.linkedin.com/in/indiatimes-shopping-69890358
For Snapdeal Customer Care Number please call the below number
– 011-45371100 (Available 24 hours, 7 Days a Week)
Dear frnds send me snapdeal custmore care numb.
these people don’t even receive the call ,i bought a lg phone but the warranty card details is missing and the dont even ask for the feed back..very bad .i have lost my trust on this site
To,
India Times Shopping,
Even after 5 months, I have not received my refund. If India Times Shopping do not intend to return my money, they should clearly tell me so that I can think of alternate actions. I spite of writing E Mails daily since last three months I have not got any reply from India Times Shopping. They are neither refunding my money nor providing me replacement.
Immediate action in requested in the matter. Pl. provide concrete feedback at earliest.
Milind Wadnerkar
09687642959
Order No. 3002452749
From Milind Wadnerkar
I have paid the entire payment for purchase of Three T Shirts, One wrist watch and Goggles from India Times Shopping. It is more than five months the product has not been delivered. After several follow ups I decided to cancell the order. The repayment is also not being done. The customer care executive is simple giving wauge replies. I have completely lost faith in India Times Shopping. As a last option I requested to deliver the Trendy T shirts of M size, as a replacement, which they refused.
Pl. help in this matter.
Order No. 3002452749
I have ordered a Nokia Lumia 620 a month ago there was an offer that you will get a Nokia bh-111 Bluetooth headset for free so i ordered and they have sent the wrong Bluetooth so i complained them and they did not gave response still
please help me my order id is-3002212501
i have ordered the Philips juicer Mixer Grinder HL1631 with two jar on 16 feb and product come on 25 feb but two jars are missing so i call customer care and registered my complain to missing jars and when in call customer care for this missing complaine they say in process and every times say in process when i call at that time he did not send this jars please resolve my problems
my oreder id-3002124791
I have purchased 4 items (00001 : Aashirvaad Ready Meals Pav Bhaji – 285G 00002 : Aashirvaad Ready Meals Mutter Paneer – 285G 00003 : Aashirvaad Ready Meals Rajma Masala – 285G 00004 : Butter Chicken Masala Mix) from Indiatimes Shopping via Order No. 3001672500.
I have received the goods through untampered Aramex courier with Airway Bill No. 4682765942 on 11/20/2012 01:15 PM, whose weight was within 1kg. On opening it I have found only 3 item in it and the “285G 00004 : Butter Chicken Masala Mix” was missing. The wieght on individual items are 285gm each.
I would like to know the reason for the missing item.
Thanks and regards,
Provat Kumar De.
Cell: +91 9830369701
Can I know the manager at India Times?? Got one samsung infuse 4g mobile from indiatimes.. It was faulty and I approached the authorized service centre. They claim, “This message is not suppose to be sold in India. I cannot even accept the mobile to check for defects”.. I approached the customer care. No response. Should I send a legal notice so that they can respond??.. Order number: 3001191625..
Hi my name is anshum and i ordered a micromax tab and it is not working properly so i went to service center wants imei no for my micromx tab but nowhere it is mention in the product whereas product id is mentioned in tab as well as warranty card or near the battery,but they wants imei no where did i get the bloody imei number i dont know.My order Number is 3001362846.
09917750610
worst service i have ever seen service center wants imei no for my micromx tab but nowhere it is mention in the product whereas product id is mentioned in tab as well as warranty card or near the battery,but they wants imei no where did i get the bloody imei number i dont know.
I have purchased spin mop from India times shopping and received the product on 12th or 13th oct 12. I noticed that there is some defect in the product and i called to customer care number 090248888 on 14th oct 12 and spoke to Mr. Narsing. He said it will paid resolved & you will receive replacement within 19 working days. But they have send an email saying it will resolved on 7th November 12. WHY DO YOU TELL LIES TO CUSTOMERS? WHY DO YOU MIS LEAD PEOPLE? After 1 week i spoke to Mr. Chetan (executive), Mr. Javed (floor manager). First Chetan lied that floor manager is not there & he cannot transfer the call. Once I shouted at him suddenly floor manager came but I don’t know from where did he come? He just spoke “honestly speaking you will receive the call on 27-10-12”. Till now nobody has called me & all you people are like politicians. Just try to eye wash the customer over the telephone. After this again I tried to speak to Mr. Javed but he denied because he knew that he is a liar & unfit to be manager and does not have voice to speak to me. Moreover he does not know the meaning of honest. While speaking me keeps on mentioning “HONESTLY SPEAKING”.
After couple of days i spoke to Asma & another lady (don’t remember name) both are floor managers. Both of them assure that I will be getting a call from India times shopping within 24 to 48 hours & I will be informed the status of my complaint. Till now many 24 & 48 hours are over. These people do not know how many days for 24 hours. If they don’t know very simple thing, how did they become floor managers?
Lastly for the purchase i have made they have not provided invoice. They are cheating Govt.
After speaking to you many times with no result and wasting my time & phone bill, I am fed up with you people. I will publish this issue with all the leading news papers so that people will come to know what kind of 3rd class service you are giving and how you are telling lies to people.
Customer service is THIRD CLASS, VERY LOW CLASS, WORST…
i had purchased onidaG133 ON 24/0812 but now there is a problem in my mobile it’s speaker is not working therefore pls replace it as early as possible my order no. is3001376925.
One of the worst sites for online purshasing
Sell dummy products,
Only response to mail compalint is “we will check and get back”
They never do….
Dont asnwer anything on phone, aske your number but dont call back
They also filled their feedback on my behalf so that I could not post compaint against my order
BAD in products, WORST in CUSTOMER SERVICE
hi.. we placed an order for a blackberry tour without camera phone. We made payment by our credit card but we had received our order reference number.. even after a week none of the cust care executives to track our order successfully or provide us a reference number for the same .. out of desperation we cancelled our order.. suddenly after 3 days again we have indiatimes charge us 9200 on our credit card… we are absolutely angry and furious. i hope someone resolves this matter really quickly or else i have no clue myself what steps we are going to take but i know we wont just let someone cheat us this way.. we are waiting.. so indiatimes please wake up..
My name venkatesh m shenoy, residing at ff 1 sec 5 vaishali indirapuram gzd, actually my brother in law Mr ramesh r kamath having india times account and we have purchased 3 balckberry set. out of that 2 didnt have any prob and working fine, the third one i recieved was blackberry storm 9530 which i had complaint that mic was not working, and complaint number is 113117304 i informed customer care and they told they will replace, and making calls at least 2 to three calls they sent me the mail and i have already send the phone. today when i called to know the status i spoke to customer care executive , she told me that we had to update the courier details which i didnt have any information and that customer care appolagized and felt happy for that but while taking awb reference number call got disconnected, but before that she told me that i will get handset in seven working days, again i made call to get the that awb number and i spoke to one miss gagandeep at 10.45 am today morning and she gave by saying it is complaint number and number is 255733 and the way she talked to me was very very bad she was just over pitching for each words why i did like this that and made me feel like i did big mistake purchasing handset from India times. and i promise from this account number we wont purchase any handset from India times. one thing i say is keeping a customer care executive like this will really have loss of many customers. i am waiting for a call in this matter
thanks
regards
venkatesh.m shenoy
8010366604
I have purchased my product against the order no. 112707634 dated 18th nov. I was told that i will get this product in 7 days time. I was furthr told that it will be delivered in 5 days time from the date of shipment. As per information from India times the parcel was shipped by thier end on 24th nov. I am chasing for this parcel since last 3 days from tnt. they say that parcel is missing and not tracable. I have called severatimes to customer care of india times. Every time i am getting assurances, and been informed that my compaint is lorged and it will take further 7 days to process. My worry is how a customer is services when the problem is not at customers end. Why should india times take another seven days to resolve this situation. No one has even called me, it is only me who is taking pain for this. I would expect if some higher authorities can call me and understand this problem and resolve immedaitely. Awaiting response and call.
Sir,
I have purchase AB Circle Pro in India times at 07.09.2010.The Delivered Status mention at 14.09.2010. But still I am not received the product. You mention the local courier says that product they are not received. So pls solve the problem earliest.
Order No : 112581605
AWB No: DO 606 886 509 WW
Shipment Date : 14.09.2010