LG Customer Service number, Toll Free Number, Service centers, Warranty, AMC

Don’t fall for the Fraud scheme run by LG in the name of extended warranty or AMC.
you will pay 6-7 thousand and if you develop any problem they will refuse service saying they don’t have spare parts. they will give you 15-25% as store credit and force you to sell more money to buy new model from them.

Hello sir…. my complt. regarding my fridge no-GL-B281… I have already registered 5 complaints… today also registered new complaint…. I purchased my fridge on dated 26/06/2017… and starting the registered my complaints from 8 Aug.2017. u can also check my complaints details on my registered mobile number 9815742200… but the solution of my complaint has not been solved so far… sorry to say that ur customer satisfaction result is zero…. jab Se ye fridge liya tab Se complaint kar raha hu…. but abhi tak koi result nahi hai…. Maine ye fridge second hand toh liya NAHI tha… jo itni complaint…. jaa LG company second hand products or kharaab products KO sale kar rahi hai… abhi tak koi solution nahi hai… jab Se liya tab Se complaint… value of money is zero hai customer KI LG Ki company mein… Apna product sale karne Se matlab…. uske baad customer apni aisi taisi karwa Lo…. ye hai LG Ki service ye hai satisfaction…. Kuch Dino baad one year Ho jaayega… tab bol Dena warranty Se bahar Ho gia…. Kis Kis Se baat Kare… Kis Kis KO complaints karwau….delhi mein baat Karo toh bol do Ki aapke state ke service provider Se baat kar Lo… Waha baat Karo toh Delhi mein baat Karo….

sir Kisi customer Ki Aise naa Bajao… mujh KO meri problem ka solution chaiye Yaa mujh KO uske badle new fridge provide kiya jaaye….. second hand fridge NAHI liya Maine….

8 Aug /2017 KO first complaint
170808038401

30/09/2017 KO second complaint
170930033623

10/10/2017 KO third complaint
0171010035027

02/11/2017 KO fourth complaint
171101028453

29/05/2018 KO fifth complaint
180529074601

03/06/2018 KO sixth complaint
180603039834

itni complaint kar rakhi hai.. Phir bhi koi solution nahi…. Maine fridge liya hai Ki complaint box… jab tak winter tha tab tak kuch pataa nahi chala…. Phir summer Phir Wo hi problem… mujh KO Mera solution chaiye….

Sir.. main Delhi mein Delhi Police mein hu… or sab rights or sab Kuch jaanta hu… father Punjab Police mein…. mujh KO pura solution chaiye…. apne Iss second hand box sorry fridge KO sahi karwa do… otherwise change karwa do… Iss complaint KI copy consumer court mein bhi dunga…. jaha jaha aapke head HAIN Waha bhi dunga…. solution toh koi nikal NAHI raha aapse naa aapke engineer se…

Agar koi solution nahi nikla…. toh dimaag kharaab toh Ho hi chuka hai or hua toh aapka jo bhi Delhi NCR mein office hai Waha isko lekar aa jaaunga…. kyunki solution toh hai NAHI koi aapke pass… Bas harass hi Karna…. customer KO…

Apka LG ka matlab hai Life’s Good actual mein hona chaiye Lifes Gandu….

sorry to say that but sir Hamare Paise koi haraam ke Paise NAHI… jo Aise LG wale Usko waste karwa rahe…. mujh KO pura solution chaiye… mujh KO meri problem solve chaiye… fridge KO aapke engineer NE thik Bahut kar liya… mujh KO nahi Lagta koi solution niklega. . Iss second hand fridge KO utha kar le Jaao…or new fridge provide kiya jaaye… kyunki Paise new fridge ke diye thei….

so plz I want action take report or requisite solution in this regard….

thanx..

Hi sir,
I had bought LG dual inverter split Ac on 2 weeks before, Now the Ac shows Error code Ch 12.So the complaint was raised with RNP180521052040
On 21st May. I had got call from service mechanic and he asked about the problem.He said that he will be arriving on 22nd. On 22nd I had called him twice he said that he will come on 23rd before 12pm. And once again I called him @ 12pm on 23rd he said that he is arriving.But @ 4.30pm once again I called him he said that your location was not our area.And he was very rude. I called up on customer service twice they saying that your request was raised on today only so u will get call soon..up to now no one calls up me.. Very disappointed with LG service..shit..

Dear CEO
Please find the complaint details
DAte: 23rd May, 17 – RNP 170523071748 give to Comfort Point:
The AC was removed from our old house and re-installed to new house on 25th May, 17. The technician was Mr. Avesh.

On 30th May, 17 the AC started leaking, and again logged complaint vide NO.rnp170530035584 again given to Comfot point.

On 31st May, 17, one of the technician visited and informed that, drain pipe has to be changed, as it was fixed while re-installation on 25th May, was of low quality. He has also informed that next day the same person i.e. Mr. Avesh will come and do the needful.

On 1st June, 17, there was a call from the technician, and he has come and changed the drain pipe, and he has also informed that we have to pay the service charges of Rs.450/- +, when we informed that it was your mistake, why should we pay ? The drain pipe has been changed, and inspite of this water was leaking from AC. He immediately called Mr. Avesh and informed to come and do the needful, and the phone was handed over by tech to me. Mr. Avesh has informed over phone that WHY DID YOU INFORM THE COMPANY , NOW YOU HAVE TO FOLLOW UP WITH COMPANY ONLY I.E. LG ONLY.

On the same day i.e. on 1st June, 17 after having talk with Mr. Avesh, I had received an SMS saying that it isn process and the reason is : “CUSTOMER REQUESTED VISIT BETWEEN 3 TO 5 DAYS. I HAD NOT INFORMED THEN HOW COME THIS SMS IS RECEIVED. This should have been informed by LG technician Mr. Avesh only.

Had been following up with call center and there is no reply. Call centre is the worst and hopeless service.

Inspite of mail sent to Service India@lge.com – it is forward to your brach office in order to take an immediate steps in this regard. NO RESPONSE AFTER THAT.

Call center has given mobile no. of Rohini Jadhav – never picks up the phone.
Call center has given mobile no. of Parag — picked up the phone only for 3-4 calls, and after that he has kept the aside and no response from him also. (Area Manager as informed by call centre)

The service provided is very hopeless, request you to take stern action against the technician Mr. Avesh.

Request you to resolve the issue immediately.

Raj kumar Shah
Mobile NO. 9923493080

I am a resident of Guntur Andhra Pradesh India I had purchased an LG SUHD 3D 4K LED TV on 03 November 2016 under the Diwali Khushiyon ka Upgrade Offer Invoice Attached. Later on 01 May 2017 the unit developed an issue of No video and Audio I had lodged a complaint CCN2017050121232 and RNP170501003921 dated 01 May 2017 RNP170504006904 dated 04 My 2017 and CCN2017050821932 dated 08 May 2017 My TV is in warranty On 02 May 2017 LG service Engineer had come checked the unit and said that there is Main Board problem and would place an order for the same and when the Main Board arrives will replace it and resolve the issue But on 08 May 2017 when I checked the status of complaint on LG Android App it is showing as complaint closed with remarks as MAIN BOARD REPLACED BUT PROBLEM NOT SOLVED PANEL PROBLEM EST NOT APPROVED Whereas nobody changed the Main Board When I raised an Alarm to the Customer Care and escalated the issue to the Management of LG India through LG Android App on 08 May 2017 then one of your executive called me put me in conference with Guntur local service centre and said that Sir you have not lodged any complaint on 01 May 2017 The complaint number you provided is wrong You had placed the complaint only on 04 May 2017 Now my question here is if I had lodged complaint only on 04 May 2017 then how come your engineer visited my place on 02 May 2017 regarding the complaint Has somebody from LG dreamt that there would be an issue with my system on 02 May 2017 and also how come you have closed the complaint without proper resolution and also without intimating me When I said him these wordings then he said Sir there might be problem with our system we will look into the matter Then I had requested him that please resolve my issue at the earliest immediately as already 7 days of have passed since Service Disruption from your side and in case if you are unable to provide resolution from your end please provide me either refund or fresh replacement of the unit Then your executive said OK and told me to disconnect the call from conference I disconnected the call Then on 09 May 2017 two of your Guntur local service engineers came and tried to replace the Main Board and since they were unable to dismantle the TV for replacing the Main Board they took it to their workshop at Guntur for further investigation LG Job sheet attached After a lot of follow up from my side the Guntur area service people said that there is problem now with Panel and they would replace it and resolve the issue But now since you have already replaced the Main Board and telling me now that there problem with Panel what is the guarantee that it would work for some more time even after replacing Also since your service people are not even sure that where is the problem how can I expect that the issue will be resolved and there will be no problem somewhere else in the TV even after replacing the panel Moreover I am not interested in going for an assembled system and also I had lost faith in LG service and its equipment Why I had settled on to LG TV by spending Lakhs of rupees because of the brand name otherwise I would have gone any other company with more cheaper rates and more warranty periods The TV is still in the Guntur workshop and it is not in MY possession Also I had send many mails to your customer service team and escalated to management but in vain No one seems to be interested in my grievance and they are sending me standard reply messages like Your issue has been forwarded to concerned area service manager and advised me to contact the same Email correspondence copy attached whereas the area service people are telling nothing is in their hands everything you have to contact head office only Now where shall I go Now if this kind of problems arise even before the expiry of nine months of warranty period and also if these type of casual attitude from your Customer executives is visible how do you expect me to trust LG brand Also in future I am afraid that if these type of problems appear I do not have time to run around LG to get my issue resolved Also as a brand you are supposed to provide me quick resolution or alternative Now as on date of this reporting already half a month had passed since Service Disruption from your side Also today I received an SMS stating that YOUR REQUEST OF WW180EPCBKQEL WITH REFERENCE 5D21836183 HAS BEEN CANCELLED I do not understand what is this about At this juncture I strongly request you to kindly provide arrangements for issue of full refund of my purchase price of TV at the earliest immediately to avoid further inconvenience and mental harassment to me

I m having LG LED 32′ and the colours are merging i had regiisterd a complaint on 26/08/2014 and told us it will be repaired i said ok but after that day no one is responding the calls and no one came please help me to repair my t.v the complaint no is RNA140825014045. As a customer Iam not happy with the LG INDIA customer care service.

I have purchased 4 Split ACs of your company.

From the very first week the problem started.

I have registered complains more than 10 times.

I have called Area services manager, sales manager, service centres, service man, etc minimum 40 times (total calls).

But still the problem remains same.

Your customer executives are promising no need to worry by daily bases.

Mentally i am tired now.

Kindly give us permission to repair only one AC by our own.

I am really impressed with your best services….

Otherwise, unwillingly i have to take help of Consumer Forum….

09924331020

i am trying to contact for service of my lg microwave oven but in customercare nobody is attend the phone.

my mob.no. 9617747049

I had purchased L.G Double door refrigerator 240 ltr on 03/04/2013.Till intalation cooling is not proper. When I contact to custemer care for demmo and rectification of problems , he booked complaint( No- RNA 130404085786) and ensured me within 24 hr. our eginner will contact and within 48 houre issue will closed. but now more than 80 Hr. over but no persana contact me. When I call furthe custemercare every time diffrent persons replying , every time I am explaning the same . every time custmer care executive ensuring me withie 24 hr. problems will resolved but nothing happend.I am sorry to say that I have no other option except to move the issue through consumer court. if not rectify the problem as soon as possible .

I purchased one LG LCD and could not get it installed at my home after continuous and daily thrice followup and no one is taking care of and no one is acknowledging neither Call center or Service center.

LG is completely misguiding to the customer. I would proposed no one should buy any product from LG. I would never recommend to purchase any product of LG…….
This is the disgusting service level any one can get from the lg and so would the product quality.

I’m in line of complain from all the above complaintant and is planning to go to consumer court on the mental agony through which we are going.

Manas Ranjan

I purchased one LG washing machine on 19th Aug and till 24th Aug machine could not installed at my home and no one is taking care of and no one is acknowledging neither Call center or Service center.

LG is completely misguiding to the customer. I would proposed no one should buy any product from LG. I would never recommend to purchase any product of LG…….

i m having lg plasma 42′ and the colours are merging i had regiisterd a complaint on 12/07/2012 and told us it will be repaired i said ok but after that day no one is responding the calls and no one came please help me to repair my t.v the complaint no is RNA120712013272

Dear Sir/Madam
My A/C. Unit problem was from 4.9.2011. I told your service centre. R.N.A. No. is 110909082789 Dated the 4.9.2011. After complaint Mr. Guna, Service Mechanic has come and takes my A.C. Machine Unit. But not return my AC unit still now. I called many times Mr. Guna mobile No. 9159254780, and Mr. Duraimurugan Mobile No. 9976090360 and your service centre and called Service Manager Mobil No. 9047777162. But not response. Now, They are not take my calls. I am confused by them because they are cited me. What action to do them? I want immediate action to my complaint within a week. You should not take further action, I am going to consumer court.
By
V. Muthuramalinga,
District Councilor,
Ammaiyandi,
Peravurani Tk

i am trying to contact you for non working of my washing machine but no body is picking the phone at your outlet.
My Contact No. 9899469749