Luminous Customer Care Number, Head Office Address, Service Centers
(12 votes, average: 2.17 out of 5)
Loading...Luminous Customer Care Support and Service India provides the consumers with the information to solve their difficulties faced in the purchase and after-sale services of products by the company.
Luminous India Customer Service
Toll free No : 1800 103 3039, 1860 500 3939
Email Id : https://plus.google.com/+LuminousIndia
Website : https://www.luminousindia.com/
Luminous India Head Office Address
Corporate Office
C 8 & C 9 Community Center Behind Janak Cinema Complex Janakpuri New Delhi
Pin code : 110058
Contact No. : 91-11- 40778222/ 221
Fax No. : 91-11-25558912
Email : mktg@luminousindia.com
Company India Regional Office Address
Hyderabad
M/s Luminous Power Technologies Pvt. Ltd.
NO-1-10-98/36/1 DWARAKADAS COLONY BEGUMPET HYDRABAD
Hyderabad
Pin code : 500016
Kolkata
154/1, Lake Town,
Block – B, ASI
kolkata West Bengal
Pin code : 700 089
Contact No. : 033-40085652, 25210818
Email : bsikolkata@luminousindia.com
Bangalore
M/s Luminous Power Technologies Pvt. Ltd.
No 862 8th block koramangala extension 80 feet road
Bangalore, Karnataka
Mumbai
Luminous Power Technologies pvt. ltd.
shop no-2, 3, & 4, Dhanaji Sadan, Katai village,
Near Vaibhav nagri, Kalyan Shil rd. Dombivali (e),
Mumbai, Maharashtra
Pin code : 421204
Contact No. : 8600111672, 9892753290, 0251-3230880
Email : asimumbai@luminousindia.com and bsimumbai@luminousindia.com
Luminous India Service centers
Luminous Service Centre Mumbai
Address : Shop No-2/3/4, Dhanaji Sadan, Katai Village, Near Vaibhav Nagri, Kalyan Shil Rd, Dombivali (e)
City : Mumbai
Maharashtra, India.
Luminous Service Centre Jaipur
Address : A-19,20, Opp Sbi Bank, Road No 3, Baiss Godam Industrial Area.
City : Jaipur
Rajasthan, India.
Pincode : 302001.
Luminous Service Centre – Janakpuri, New Delhi
Address : C-8 & C-9, Community Centre, Janakpuri.
City : New Delhi
Area Name : Janakpuri.
Phone Number : 011-40778222/248
Luminous Service Centre Bangalore
Address : 37/12-1, Meanne Avenue Road, Sivan Chetty Garden.
City : Bangalore
Karnataka, India.
Pincode : 560042.
Luminous Service Centre Hyderabad
Address : Plot No.18, Santoshima Colony, Aoc Gate, West Marredpally
City : Hyderabad
Andhra Pradesh, India.
Pincode : 500026
Luminous India Complaint Escalation
If the consumer complaint goes unsolved by the customer service representatives or the service centers, they can escalate their issue by filling the form provided in the website.
Luminous India products and services
The achievements of Luminous are India’s most Trusted brand 2014 by Brand Trust Report, Juxt award for Inverter/ UPS by Juxt India and was awarded ‘Consumer Super brand’ status in the inverter and inverter battery category for the year 2014/15.
The Product portfolio of Luminous India includes Power back Up Devices, Power Storage (Batteries), Electrical products, Enterprise business, Renewable energy Solutions.
About Luminous
Luminous Power Technologies Limited is an Indian company founded by Rakesh Malhotra in 1988 with headquarters located in New Delhi. Luminous currently has 8 manufacturing units, 28 sales offices and more than 60000 channel partners with 5000 employees working in all of its plants, sales and services offices which show the strong foothold of Luminous brand in India. The company also has good business running overseas and was awarded ‘Global Super Brand’ for the years 2011-12 and 2014-15.
For more information on Luminous and its products please contact customer support or else visit the official website of the company. You can also follow Luminous on its Facebook and Twitter fan pages. Watch about Luminous and its products on YouTube. The URLs are provided below.
Facebook : https://www.facebook.com/myluminous/
Twitter : https://twitter.com/myluminous
YouTube : https://www.youtube.com/user/myluminousindia
I too experiencing the worst service. Next time will never buy. My inverter is not working and service person told it is the problem with battery and vehicle visiting home to pick up. But no vehicle turned up from last 1 week.
I need to repeat the same thing every time I call customer care service.
Sir our luminous battery is leaking from the corner.. Actually it was leaking from starting.. We told the dealer but he said that it was kept from a longer period of time.. That’s why it is so… It it be OK… But it’s leaking continuously.. And when we again talked to dealer he said that its not his responsibility. We also contacted to the customer care and he told us that it’s dealers responsibility.. We are really disappointed by the service.. Plz check our battery. It’s only few month we bought it approx 3months.
Pathetic service. Call centre representative is Completely dumb. They don’ Have correct information. Not all helpful. I have handed over my luminous battery for testing 15 days back. Deadline was 7 days. Now as per customer care status is resolved. I don’t know where my battery is and when I will get it or will never get it. Please be careful before purchasing because services matters
Dear Sir,
I have purchased the solar system with 4 panels with double battery with an inverter on 22/06/16 and it was installed and was working fine as said by the dealer and Luminos engineer visited my home. Now I am facing a problem that I am not getting back-up for 2 hrs by using one single ceiling fan with 3 led bulbs. I made a complaint with Luminos customer cell and got the ticket number 4005720407 on 18th May 2018. Since now no one called me nor visited me.
Now I wanted the complete solution for the back-up problem, else kindly remove all these equipment and return my money back. I will go for consumer or police help if you are not looking into this matter ASAP.
Thanks
Biju
If this is the state of your customer care then the future for luminous in india is very bleak. I complained 10 days back about my luminous invertor but nobody till now cintacted me. So new buyers please note this before purchasing the luminous
Dear Sir, I had purchased a luminous ceiling fan in September last year in winter season. So it was not used. Now while putting it in use it is not working. Hence lodged a complaint on your given Ambala office address. Complaint no 4005726406 dated 18 May. Today some of your mechanic from Ambala local office had not attended the complaint and just dodged by saying that he had passed through my colony many times and couldn’t locate my address where as I was waiting for him on main road. I regret to say that the service rendered by your rep was unsatisfactory. Hope you will look into the matter and do the needful at the earliest. Thanking you in anticipation.
Don’t buy from Luminous , There have worst service in bangalore , especially in electronic city. From 1 week daily I am calling atleast 10 times they don’t respond .
Manager : Mohan
Area officer : Manjunath
Service guy : Viswanath
I have called them countless times, their number will be always busy and once bell rings then they don’t pick phone and if they pick then they will say contact others.
So pathetic service so unprofessional .
Dear Sir,
I am Annamalai Chidambarm , Managing Partner Yoha Logistix Chennai was the C&F agent for Mahindra & Mahindra Ltd spares for Tamil Nadu and South Kerala for the past 15 years till Feb’18.
Earlier when Mr.Qureshi contacted me for your products for Tamil Nadu we could not join with you due to space constraint and now we can offer the C&F service to you for your products throughout Tamil Nadu . With our experience we can provide better service which you expect.
Looking forward for a positive reply from you to take further.
Regards
A.Chidambaram
Yoha Logistix
I WANT LUMINOUS BATTERY AND INVERTORS DEALERSHIP AT GULBARGA KARNATAKA,PLS REPLY
Dear Sir
My UPS main input line are not working but out put are working i want coimbatore service point are phone number
Regards
Leniu Velayutham,
Online U.P.S. stopped working,pcb card got burnt,at service center head is demanding advance payment for repair.Toll Free no. doesnt exists,on calling 011-45500700 customer care executive told that within 48hrs service engineer`ll visit our site and repair at our end and 15days have passed no service engineer visited,no cal if customer got service done/satisfied with service,this company`s service is worst,
Thanks and Regards.
i want luminus inverter & ups delarship in amravati
Sir,
We have installed luminous invertor and is not working properly from last month.Kindly
appoint mechanic on my under given address:-
Prabhdeep Butalia
NATIONAL ROLLS CORP
SHERPUR ROAD,IND.AREA-B,
MALER-KOTLA.Distt.SANGRUR(PUNJAB)
Ph.No.01675-253883,09417826433
I have recently shifted from Delhi to Bangalore and the movers and packers have drained off the acid water from the battery so that it is properly shifted without damaging the other items being transported in the truck.You are therefore request to depute your mechanic at our below mentioned addresss for making the Luminous Invetor functional here at my residence:-
Vishal Khashu,C-504, Ajmera Infinity appartments, Neeladhar Road,Electronic city phase I,Bangalore cell No.099000024359.