Hewlett-Packard abbreviated as HP is an American multinational Information technology company founded by William Redington Hewlett and Dave Packard in 1939. HP provides hardware and software solutions to various small, medium and large scale business organizations across the planet. It has a myriad range of IT products to offer from Personal computers to printers and imaging products. With more than 3, 17,500 employees working for the HP, the company manages to be one of the largest manufacturers of Personal computers and Printers.
HP occupied the 80th position in the 2000 Global list and is listed by Forbes as number 31 in the World’s most valuable brands category. Just as the motto of HP states” Making it matter”, HP brand matters and concerns every single aspect of its valuable customers. To make this functional, HP has a dedicated global team of customer support working round the clock around the world to cater to the needs of HP customers. HP promises to deliver HP product protection, quick and affordable service and above all service security.
HP is popular for its range of products that include Laptops, Desktops, Gaming, Printers, Monitors, Tablets, Servers, Networking, Business Laptops. Some of the Laptop product ranges include Pavilion series, ProBook, EliteBook, Spectre, Zbook, Thinbook, Essential Series.
You can have your issues troubleshot online and other related assistance for your product from HP support; you can either type in the serial number of your product or select your product from the list provided below. For example, if you select laptops; you will have to select the model of your laptop. Upon selecting your product you can find various troubleshooting tips depending on your issue, or you can check your product directly if you have registered your product. You will have details such as Troubleshooting, software, and drivers, how to (which contains simple do it yourself tips), Product information, User guide, Advisories, Bulletins and Other miscellaneous support options such as check repair status purchase replacements, check warranty status and extended warranty.
Once you have registered your HP account you can track the status of your complaint online and also form time to time you will get email and sms notifications from the HP support team.
If you haven’t created your account with HP, you can do so by following the below steps
How to Create HP Account
HP has many online services and sales for which it is very important that you have an HP account. You can avail things such as doorstep service, online assist, Chat assist and many more online features upon having your Product registered to your HP account. Here are steps to create an HP account-
It is Important that you register our product online, only then you will be able to avail all the online services for the product, also you can check warranty information for the product after your register and also raise service requests. To register a product online, follow these steps-
If you are unable to get resolution for your queries or service issues from the service centres then you may contact the HP support team through your registered id by quoting the complaint number and asking for the latest status.
Further to the provided status, if you are unhappy with the status or resolution provided by them you can further escalate by writing an email to customer support head or alternatively you can post on their social media handles (information given below in social connect section).
HP warranty is given by the HP Company to its customers as an assurance of providing quality HP products and that it doesn’t contain any manufacturing defects, but still as nature won’t permit there comes situations when the product may get accidentally damaged or the manufacturing defect comes into the picture on usage. HP consumers can now check the Warranty status of their Product by following these steps:
Not all problems arise in the warranty period provided by the manufacturers, so it is always advisable to register for an extended warranty so as to enjoy the benefits of the warranty coverage. HP offers an enhanced protection for all of your HP products, to avail this service you have to register your HP care pack services. Get a quick glance at the advanced HP care pack by clicking here – HP care pack and to buy the HP warranty plan click on the “How to Buy” option and follow the mentioned steps.
HP is just a click away from you; hence you can contact the HP support team through any of the following modes –
For Twitter HP users, connect via – Twitter
To buy genuine HP replacement or spare parts, HP has provided a unique online portal called as the “HP Parts store” where you can buy various HP parts like – batteries, SSD- HDD, AC adaptors &Power cords, Printheads and fusers and various other Samsung parts, to access this feature sign in to your HP account follow these steps:
HP product Recycling / E-waste
HP realizes and understands the value of an eco-friendly environment, hence HP also like other brands provide product recycling feature. HP users interested to recycle their HP products can click here to access the feature – Product recycling
To serve every HP user around the world, HP has established exclusive service center locations all around the nation, accessing the service center nearest to your location becomes simple and easy with the Service center locations feature of HP. To locate the nearest service center all you need to do is to follow these steps-