HTC Corporation is a Taiwanese based consumer electronics company with its headquarters at Xindian district, New Taipei City, Taiwan. Basically, the company was founded mainly to manufacture laptop, but then the company soon began to produce and sell Smartphones based on windows mobile and Brew. Today the company is the proud manufacturer of both android and Windows-based Smartphones.
The main success of the company lies in its belief that the pinnacle of success can be touched only with customer satisfaction and delight. The company has always strived to produce and deliver quality products and puts the customers need and requirement in the first place. HTC has always proved to be different from the other brands in terms of – product sophistication, quality, price, and functionality. HTC is inspirational to the other companies mainly when the matter pertains to customer service, the company not only crafts the customer support portal as per the needs of the customer but also provides in it in an art form.
HTC online support is available for HTC costumers, in this web portal, HTC provides support to various products such as – U, one, Desire, butterfly, lifestyle, and accessories. To access this service, follow these steps:
Now tracking the repair status of your HTC product is no more painful or inconvenient, with just a few clicks you can easily access and trace your product repair status. You can find out about your repair options or the progress of repair by using the repair status option of HTC support team. For tracking HTC repair status, follow these steps:
If you own an HTC product and facing any issues with your product then you may first check the online technical support pages information given above. Still you are unable to resolve your issue then you may register a service complaint with HTC India team.
For registering a complaint you need to have the product details like Model number, IMEI number, Serial number, Date of purchase details handy so that your complaint can be registered quickly. For Registering the complaint you can contact the customer support number given below or alternatively you can drop an email or chat online on the support page.
For phone assistance – 1800-266-3566
For email connection and various support services click – contact support
With the HTC support warranty statement service, HTC users will be able to download the latest warranty statement corresponding to their product. For availing this service, follow these steps:
You can connect with HTC either through
At HTC it is not only about selling the products, it is also about more than that, to prove this HTC has provided and contributed to an eco-friendly environment, wherein using the recycling option, HTC users will be able to dispose or recycle the unused product for a better and sustainable India.
To know about the various terms and conditions of this service of HTC click here – recycling you can go through the instructions that are provided such as the do’s and don’t’s list. For recycling, a product partner will drop down at your place to collect your electronic waste.
For easy and quick accessibility of the HTC customers, the company has come up with a plenty of store locators in almost every part of the city, to access this feature click on store locator and input your address, city and zip, on pressing the GO button you will get a detailed list of the various HTC store nearest to your location. For any further doubts or inquiries, you can click on the customer support field and get the needed assistance from the HTC team