Lenovo Service Centres in India

How to Register a Lenovo product

Registration of your product is essential to avail any online services, some of these services are really necessary such as warranty checking, Online troubleshoot, doorstep service and lots more.
Registering a product is very simple by following these steps.

• Visit the Lenovo Registration page.
• Fill in your basic information such as your name, Mobile Number, Email Address, your state of residence, City of residence and Pin code.
• Then you will have to fill in your purchase and product details.
• First, select the state where the product was purchased.
• Alternatively, you can just log into your Lenovo account.
• If you don’t own a Lenovo account, register for the same and follow the same steps
• Then select your mode of purchase from the list.
• Then enter your product serial number which is provided with your purchase.
• Then enter your date of purchase.
• Upload a scanned photo of your invoice and Serial number. This will be taken as proof of purchase.
• Finally, submit your filled data and your product is registered.

Lenovo Service Request Tracking

Once you have registered your service request through the customer care team or online portal or via email then normally you are provided with a complaint resolution number along with the resolution time in order to solve your complaint. Lenovo India has support system and processes in place that from time to time sends status updates to your registered email-id and mobile phone. In case if you are not receiving the alerts and unhappy with the service provided or resolution time then you may contact the customer support team and escalate the issue. You can refer to the Escalation section below to understand the ways and means to escalate your complaint to Lenovo India senior team.

Service / Complaint Registration

Service is always more important than sales and Lenovo just understands that and gives various types of services to the customers from the sale of the product to its disposal. For hardware related services check out their Hardware services page. It has details of services such as think station which helps with all IT solutions.
Check Configuration Services for services regarding your hardware and software configuration which will be solved by their experts quickly. Also, Lenovo provides premium support which includes security, system health, Software installation, System or peripheral set up.

How to Escalate a Service issue with Lenovo India

Normally all the Lenovo services and issues are resolved on time, still, if you want to escalate an unresolved issue pertaining to your Lenovo PC or tablets, then you can very well write to their Executive director – services_ed@lenovo.com

And you also have a separate exclusive feature in the contact us portal where you can click on the “Click here” to share Smartphone related unresolved issues and concerns to seek an escalation.

Lenovo India Warranty / Extended Warranty

It is always good to have an additional warranty on your product, Lenovo offers various other extra warranties, you can check out their warranty page for more details.

Accidental damage protection – Lenovo provides warranty for accidental damage to a major number of parts which are caused by accidental spills, electric surge, dump and few other means, details of which is available in the accidental damage pdf.

Warranty Extension – Lenovo has a wide range of extended warranty for various parts which cover their service or replacement expenses for a longer period of time. For details check extended warranty pdf.

Warranty Upgrade -This offer from Lenovo allows you to vary the response time and level of service to match your support needs. For more details, check out their Warranty Upgrade pdf.

How to check Lenovo Warranty Period

Checking up warranty of product is very easy in Lenovo. Follow these steps to check warranty period-

• Open Lenovo’s warranty period lookup
• Select your suitable device.
• Here you have options to purchase warranty upgrade, look at warranty policies, contact Lenovo, run batch query, Accessory warranty and so on.
• Beneath you will find a long list, you can either select the product of which you want to look up the warranty status for or just type in the product name in the search box.
• For checking up their warranty policies check out their Policies page for complete details.

Connect with Lenovo India

There are various means to reach out Lenovo service care. Also, check Contact us for more details.

Contact number: 1-800-3000-9991
Lenovo Communities: English Communities
Business Email Address: corpsales@lenovo.com
Facebook: Lenovo Facebook
Twitter: Lenovo Twitter
Google+: Lenovo G+
YouTube: Lenovo Channel
Pinterest: Lenovo Pinterest

You can approach Lenovo official through any of these means and you can get exclusive details of specifications and new launches of products on their YouTube channel.

E-Waste Management / Recycling

Lenovo being a leading manufacturer of the 21st century very well understands the need for management of E-waste and old products, so you can hand over your old products in return for new ones. You can check out their Sustainable Development page for details of their program.

Lenovo India Service Center locator

It is always important and comes in handy to locate the service centers of the particular region. As troubleshooting cannot be done at home at all times, a service center is mostly recommended to use. So to locate a service center, all you have to do is –

• Visit Service provider locator
• If you are logged in to your Lenovo ID then select the product which you wish for having serviced.
• Else select your product.
• Then select your city, state, the maximum distance between search and your postal number.
• Then click on submit.
• The available service centers will be shown on the map.

It also shows the full address, phone number and working hours of the particular store as you click on it.