Motorola founded on 25th September 1928 was initially an American multinational telecommunications company with its base at Schaumburg, Illinois. The company then got sub-divided into two independent public companies – Motorola Mobility and Motorola Solutions. Motorola since 80 long years has worked solely to connect people with one another in an entirely new way. Just when automotive was considered the popular means of transportation, Motorola was busily engaged in creating its first commercial portable cellular phones that proved to be instrumental in the world of network development.
Motorola the brand name associated with Mobile phones exists solely to build and deliver the best mobile devices to millions of people across the globe. Motorola is the first name behind – Mobile phones, Base station and almost for everything in-between. With a pioneering spirit to consumer commitment, Motorola ever since its launch thrives to deliver the best possible customer support system. This historic tech company is not only the most important pioneers but also the very praised Android manufacturer.
Motorola Mobility which was owned by Google then was resold to Lenovo in 2014. Motorola solutions have always been recognized across the globe for its achievement in this field, it owns to its credit numerous innovations and design awards for each of its manufactured components. Now speaking of the Motorola customer service, the company vouches to provide customer service coverage throughout India for all types of repairs and services.
Motorola Provides amazing customer support by providing Online Trouble Shooting methods for most common problems.
This contains Assistance to problems related to audio such as poor ringtone volume, static calls, poor audio quality and caller unable to hear your voice.
The following page contains the solution to the problem, call drops, static call or choppy calls, unable to receive or make calls, callers unable to hear you and dropping data connection.
This covers the Common Problems to Data and Wi-Fi related issues such as Troubleshooting Wi-Fi, Using Hotspot, Transferring Files and Using Bluetooth.
It troubleshoots problems regarding Pre Loaded applications (the apps which are pre-existing in mobile) and Downloaded apps (The applications which are downloaded generally from Play store).
This contains troubleshooting steps for display related problems such as a frozen screen, Flickering Display or for lines on the screen, Customization of the home screen and adjustment of brightness.
This covers the major battery or charging problems such as phone plugged in but not charging, Phone does not hold a charge, heated phone, Phone power cycles turns off or resets, Phone does not turn off or turn on, Power Button not responding.
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If you are facing any issues with your Motorola mobile phones or smartphones then you may register a complaint with the customer support team or alternatively directly take the product to the nearest service centre in your city.
Customer Care Number:
1-800-419-6686 (Toll free from all networks)
Hours of Operation:
Mon-Sun 8:00 AM – 7:50 PM PM IST
As stated above, the Motorola team is just a click away and hence customers can either connect with the Moto Care team directly online or just reach for the Customer help desk and employ any of the following modes,
Motorola users can now check for free the Warranty period of their Motorola product by accessing the Free Motorola Warranty IMEI checker; follow these steps:
Social Media enables people to connect across the Globe, Motorola just like the other companies offers various social modes to connect with the team, Motorola customers having any of the below mentioned social media accounts can now very well stay connected with the team through – Facebook, Twitter or Google Plus.
Motorola official site also has a Customer Forum page which is available 24×7 for any doubts or solution for any kind of problems which you have been facing. You can also surf through the Blogs or Topics of discussion which is ongoing or done within this page, or you can choose to start a topic for which any customer or Moto official can reply to.
Motorola team offers outstanding services and repairs round the clock, throughout India with its Support segment team called as the Moto Care. Motorola customers can very easily locate the nearest service center, by visiting the Moto care Service center locator, all you have to do is to type in the Enter City name field, the area from where the product has to be picked or serviced and click on the “Find Locations”, and you will be displayed with all the service center locations in your vicinity. Alternatively, you can also call the Customer team @ 1800 419 6686 and get your issues resolved.