Videocon is the largest diversified Indian Conglomerate company having its Headquarters at Mumbai has its manufacturing site spread in 17 sites which include – India, Mainland China, Mexico, Italy, and Poland. Videocon is also the third largest picture tube manufacturing company in the world. With various brands under its portfolio such as Kenstar, Videocon’s core business areas are Home Appliances and Consumer Electronics.
Videocon Industries Ltd ever since its incorporation in 1986 as “ Adhigam Trading Pvt Ltd, slowly started to establish its stand by introducing various home appliances such as B&W TV’s, Color TVs and washing machines. Videocon to its credit has won many Awards and Recognitions, from the 51st position; it slowly ascended to a 25th position as the most trusted brand. In 2013, Videocon was awarded the “National Energy Conservation Award” as an appreciation for its continuous efforts in R&D and product-upgrade, and again Videocon won the 1st prize for being the “Best Manufacturers of BEE star labeled appliances”.
Videocon provides immense support and service system to its customers online wherein customers can – register the product, raise a complaint, escalate the repair issue, check Warranty and buy extended warranty or get details of service centre locator and the best part is that instant services and support will be provided by the Videocon team round the clock.
For availing the Videocon online services, it is mandatory to register your Videocon product at the first place and you can Register your Videocon within few minutes, follow these steps to register your product and to avail the best of all other services offered by Videocon:
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Registered Videocon customers can now register a complaint with the Videocon team quite easily, all you have to do is to follow these steps and raise a complaint-
Customers’ and Dealers can give their feedback or escalate the repair matter by reaching the customer feedback service of Videocon, click on Customer Feedback and follow these steps:
If you want to escalate any complaints or want to clarify any queries, you can reach for the customer care either through any of the following sources:
When you buy a product, the first thing that comes to mind is the longevity of the product, Videocon assures not only Warranty but also provides two other outstanding services called as the – Extended Warranty and Annual Maintenance Contract – AMC. To check your product warranty, to get the extended warranty and to be eligible of AMC, follow these steps:
If you would like to get the latest status updates regarding the company you may follow them on their social media channels given below
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A fleet of over and above 120 vans equipped with tools, invertor, and genuine spare parts are provided by the Videocon Service initiatives team, which promises to provide uninterrupted service for the Videocon customers, and hence support is provided to every corner of the country. There are numerous service centre locations spread all over India and know the nearest service centre nearest to your vicinity, click on service centre locator, enter the state, city, and press on the Search button, and you will be displayed with various service centre locator details.