Asus Service Centres in India

Asus Tek Computer Inc stylized to ASUS is Taiwan based multinational electronics company with its headquarters in Taipei, Taiwan. Asus has the credit of taking the 4th place as the largest vendor based on unit sales in 2015 and prominently stands in the top 10 IT companies in Asia. It may sound quite unbelievable but the truth is that Asus brand has been rewarded with nearly 103 awards to date.

Ever since its foundation on 2nd April 198, Asus has always strived and symbolized to deliver quality product and service to its global users. The unique feature of Asus is their online service desk portal that is accessible just by a click. This service desk is a one-stop solution for all types of product inquiries and services. Using this page, users can chat online with a consultant, browse the teaching manuals or look up for repair status or in fact make a repair reservation also. The online support portal of Asus is not just easy, but in fact, the platform is much more convenient and fast for users.

Some of the well know Asus product categories include Laptops, Desktops, Mobile Phones, Smartphones, Motherboards, Graphics Cards, Networking, Gaming, Tablets and other computer accessories.

How to Register Asus products and raise Service Request

To get the benefits of the Asus support team, it becomes inevitable to register the Asus product at the first place; there are varying offers provided by the Asus brand such as  personalized service, web storage and eshop that are available exclusively for the Asus members; the registration process is simple and can be performed using the following steps:

  • Log in to your Asus account, using your unique email id and password, in case you haven’t registered yet an Asus account, create an account by clicking here – Sign up
  • Alternatively, you can also log in directly as an Asus member by using your Facebook or Google plus account
  • On the sign up page, fill in details such as your valid E-mail account ( henceforth, your valid email id will be regarded as your Asus account), so give a valid working Email id
  • Input a strong password
  • Retype the password
  • Enter your country or region
  • Enter your date of birth
  • And fill in the verification code that would have been sent to your email id
  • Enter the Captcha that is displayed
  • Click on the “I agree” box
  • And finally, click on the Sign-up field to become an Asus member
  • Make sure to fill in all the fields that are marked with a *
  • Now you have successfully created an account with Asus and you can avail the various Asus customer services

How to check Complaint/Repair status

It so happens many times that the product that is sent for repair may take more than the scheduled time, but again to keep a track of the Asus product that is sent for repair, you can always use the “Check repair status” service of Asus and stay updated of your repair service, to assess this feature, follow these steps:

  • Click on Check Repair status to track the repair status of your Asus product
  • On this page, you need to enter the RMA no of the product that is sent for repair
  • Enter the Product SN. In the representative box
  • Press the Submit button to track your product repair status
  • Make a note that this feature is not available for the products that are sent to reseller or distributor. In this case, you need to contact the specific reseller or distributor to track your status
  • If you still any queries, you can chat online directly by clicking on the Online chat available on this web portal

Complaint Registration, Service/Repair and latest Downloads

The online service desk of Asus is designed exclusively to support the Asus customers so as to render any type of service with just a click. For any type of repair or service, follow these steps:

  • Click on service and status to reach the online repair and service web portal of Asus
  • In this page, you can pick the product that needs repair or service
  • The product can be a phone or a tablet or notebook or others
  • Pick the appropriate product by browsing from the fields
  • Enter the “Search support” page the description of the product, for example, enter X550Vm and press the search button to reach your item
  • You will find the related service program and repair information
  • Alternatively, you can click on the Online chat option that is displayed always on the screen and chat directly with one of the experienced Asus representatives
  • For downloading latest drivers, software, firmware and user manual, click on Enter download center
  • In this page, enter model name of your product or select the product by browsing from the product type, product series, and product model
  • Your product detail with the download history will be displayed

Contact ASUS

Asus support team is just a click away, use any of these options to contact Asus Customer support team-

Call Asus  for customer product support 1800- 209035 ( Open Monday to Saturday from 9 AM to 9 pm)

Email Asus  @ email here

Exclusive online chat support – Chat (open Monday to Saturday from 9 AM to 9 PM)

Warranty  Registration and Warranty Check

Warranty is of utmost importance to any customer, all the Asus products comes with a certain amount of warranty period, to check the warranty period or to register for the extended warranty, Asus users have to log in to their Asus account and click on Warranty and registration field to know about the warranty terms and product registration.

  • To know about customer induced damage, click on Customer induced damage field
  • To know about commercial notebook warranty policy, click here – Commercial notebook warranty policy
  • To know about warranty terms and conditions, click on Warranty
  • Apart from these services, Asus online support page offers two unique self-services apps called as – MYASUS APP and ASUS ZENUI SUPPORT APP which can be accessed from this page itself
  • For any type of Asus support and assistance, click on Asus support and enjoy a self-service approach

Asus Community

There are various social modes available for the Asus social bugs to connect with the company regarding customer support or complaint escalation through any of these modes:

  • For Facebook communities – Facebook
  • For Twitter communities – Twitter
  • For YouTube communities –YouTube
  • For Instagram communities – Instagram
  • For Facebook ROG communities – F-ROG

Asus Recycle Program / E-waste management

If you as an Asus user want to contribute something towards a green environment can now very well do so, by using the  “Green Asus & Serasus “ feature provided by the Asus online service team. To join this drive, follow these steps:

  • Click on Green Asus & SERASUS
  • Over here, you can almost recycle all of your old Asus Products including –laptop, computers or any other electronic equipment
  • Contribute by disposing of your e-waste through any of the modes like – email the team by picking mail option
  • Or Call the Asus team by placing a call
  • Or drop in the item at the Asus collection points
  • Or opt for the On-site pickup, where the Asus rep would come over to your place and pick the product
  • But before you can drop the old item, fill the e-request form, by filling in the necessary details like – name, contact no, email id, query type, product, serial number and so on
  • And press the submit button to successfully allow the Asus Representative to collect your product

Find Asus Service Locations

It is always handy to keep a track of the various Asus service locations that are in your vicinity, Asus brand offers a range of service locations for easy and quick customer accessibility. To find these locations, click on the “Find service locations”. You will get a detailed list of the locations that your device will browse and display based on your location.

Browse Service Centres by City

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z