Karbonn mobiles is an Indian based mobile manufacturing company that was founded in March 2009, this manufacturing company is a vendor for Smartphones, tablets, feature phones and various other mobile phone accessories. This telecommunications company is a joint venture between United Tele links limited and Jaina marketing &Associates. The Company ever since its inception has been known for producing Smartphones and feature phones with multi-functionality features. Its immense consumer response has eventually made the company to expand its operations in South Asia, the Middle East, and South Africa.
The success story behind the growth of the company is that it takes pride in offering advanced technology or high-end phones at a very cheaper price; Karbonn also gains its reputation due to its efficient customer support service and service center locations making it accessible from any part of the country.
If your Karbonn device needs to be serviced or repaired, the Karbonn users have to raise a service query with the Karbonn Company online, you can follow these steps to raise a service query for your Karbonn device:
Once you have registered a complaint with the Support team they would provide a complaint registration number along with resolution time for eg 24-48 hours to get your complaint resolved. Karbonn Mobile support team from time to sends status updates with regard to your complaint. If you are not receiving the alerts on your phone or email then you may also contact the customer care by providing the complaint registration number and check the complaint status
If your Karbonn Mobile is not working or need technical assistance then you may contact the customer care number or alternatively register a service complaint using the complaint registration form provided on their website. For any type of contact, questions or suggestions, you can simply fill the form that is given in the Contact portal and get professional assistance from Karbonn.
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Normally all the products that are supplied by the Karbonn Company come with a warranty period. The mobile phones have a warranty period ranging from one to two years, while the service period is up to 36 months. The warranty service of the Karbonn product is carried out at the authorized service center of the Karbonn Company, for making claims a warranty card is issued by the manufacturer and it is mandatory to produce this card at the time of warranty check. To get more details about warranty information and warranty check, click on Warranty service.
Karbonn understands the importance of electronic waste and its safe disposal, the company has partnered with e-waste Company 3RREcycler to reduce the environmental waste and to collect, dismantle or dispose of the e-waste products of the Karbonn customers. If you want to be a part of this campaign, you can reach the E-waste management site and know about how to dispose or reach out to the plant address and head office.
Karbonn service center is just a call or a click away from any of your location, to locate the Karbonn authorized service center, access service center portal and enter your address or zip code and press the submit button and you will get a list of Service center nearer to your location along with Distance.