Videocon Service Centres in India

How to Register your Videocon Product

For availing the Videocon online services, it is mandatory to register your Videocon product at the first place and you can Register your Videocon within few minutes, follow these steps to register your product and to avail the best of all other services offered by Videocon:

1. Go to the official page of Videocon – https://videoconworld.com/
2. Click on the tab “Support” and you will land on the “Support & Services” page.
3. Either Click on the window box that shows “Register your Product” or click here to directly reach the site of “Register your Product”
4. At this Webpage, fill in all necessary details like Personal information, email address, product information, purchase information, serial number, and Model number and so on.
5. Make sure to fill in all the fields that are marked with an asterisk* as it is mandatory
6. Before clicking on the Submit button, type the characters or Captcha that appears on the screen.
7. Finally, click on the Submit button and you have successfully registered your Videocon Product online.
8. Optionally, if you want to get regular updates and subscription from the Videocon team, you can type in your email address at the “Newsletter” field and click on the > arrow to enjoy the benefits of Videocon regular subscriptions.

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How to Register your Complaint

Registered Videocon customers can now register a complaint with the Videocon team quite easily, all you have to do is to follow these steps and raise a complaint-

1. Visit the Videocon official site, select support and click on “ Register your Complaint “
2. Alternatively, you can click here to directly “Register your Complaint”
3. Once the “Register Your compliant “ page opens, you can enter all the details that are marked with * sign, as these fields are mandatory, fill in as many details as possible such as – First name, Last name, Phone no, Mobile no, Email ID, Address, District, Pin code, State, city and Landmark
4. Now in the Product Details subhead, give in all details that are asked for such as – Product, AMC no, Model no, HCP no, Serial, Dealer name, and Purchase date.
5. Fill in the complaint that you have with the product under the head Call details in the complaint box
6. Now fill up other details like preferred date and preferred time
7. Enter the given Captcha and click on the Submit button to complete your compliant registration
8. Alternatively, you can also register a complaint by calling the Toll-free number or email them or contact the customer care and register complaint.

Customer Feedback/ Escalation of repair

Customers’ and Dealers can give their feedback or escalate the repair matter by reaching the customer feedback service of Videocon, click on Customer Feedback and follow these steps:

1. Enter customer name, location
2. Fill in mobile no, phone no and Address in the respective fields
3. Enter email Id and provide the existing compliant if you have any, along with the product type.
4. Type your Feedback and the given Captcha
5. Submit your Feedback and wait for the Videocon Support team to reach you at the earliest.

If you want to escalate any complaints or want to clarify any queries, you can reach for the customer care either through any of the following sources:

1. Call to the team through Instant service call by picking your state
2. SMS to SVC to 53030
3. Email to customercare@vgmail.in
4. You can also connect with Videocon and stay updated through various social media networking sites like Facebook, Twitter, YouTube, pin interest, Instagram, linked-in and Google plus.
5. Alternatively, you can reach the Videocon team for any other general enquires and services by clicking here @ Reach Us

How to check Warranty and AMC

When you buy a product, the first thing that comes to mind is the longevity of the product, Videocon assures not only Warranty but also provides two other outstanding services called as the – Extended Warranty and Annual Maintenance Contract – AMC. To check your product warranty, to get the extended warranty and to be eligible of AMC, follow these steps:

1. To know all details of Annual maintenance contract and to apply for the AMC, go to the support and service web page and click on the Warranty and AMC icon, or alternatively, click on AMC to know about AMC policies of various products.
2. Even if your Videocon product warranty has expired, you can still get your product repaired as Videocon charges a very nominal amount as service charge and provides the needed repair and services. To avail the benefits of this service, you can click on the “Out of warranty” icon, or alternatively, reach this page by clicking over here at “Out of Warranty”
3. The conditions and cost of service for various products are displayed and from this, you can pick your Videocon product and get the product repaired or serviced.
4. Videocon’s Extended Warranty service is a great way to extend the warranty period of your Videocon product, to avail this service, click on Extended Warranty and pick the ideal plan to suit your product and buy an extended
5. Again you always have the option to call the Videocon team, and avail all the above-mentioned services, for any sort of queries or for any other issues, call Videocon at 39404040 for 24* 7 Support service.

Connect with Videocon on Social Media

If you would like to get the latest status updates regarding the company you may follow them on their social media channels given below

• Videocon Facebook page
• Videocon Googleplus page
• Videocon Instagram page
• Videocon Pinterest page
• Videocon Youtube page

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Videocon Service Centre Locator

A fleet of over and above 120 vans equipped with tools, invertor, and genuine spare parts are provided by the Videocon Service initiatives team, which promises to provide uninterrupted service for the Videocon customers, and hence support is provided to every corner of the country. There are numerous service centre locations spread all over India and know the nearest service centre nearest to your vicinity, click on service centre locator, enter the state, city, and press on the Search button, and you will be displayed with various service centre locator details.