Sony Laptops India – Customer Care, Service Centers, Warranty
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Sony laptops Customer Service : Customers can make use of Sony laptops customer service number which is provided below to enquire the details regarding Sony laptops India models.
SONY LAPTOP CUSTOMER CARE DETAILS
Sony Laptop Customer Service Number is provided for customers for any sales related enquires and Sony Laptop service related queries or complaints to be solved by calling to the numbers furnished below.
Customer Service Number : 1800 103 7799(for all MTNL/BSNL) (9am to 7.30pm).
Toll Free Number : 1800 3000 2800(9am to 9pm).
Phone Numbers by region
Delhi : 26991205
Mumbai : 28231558
Bangalore : 25211050
Kolkata : 24858999
Chennai : 28292211
Website : www.sony.co.in
Sony Laptop Service Centers
Below provided is the list of addresses of service centers of Sony Laptop in India.
Sony Service Center – Bangalore
Name : Sony Center
Address : 303, 100Feet Ring Road, 7th Block, D214th Phase, 3rd Stage, Banashakari.
City : Bangalore
Area Name : Banashakari.
Phone Number : 26796278/79
Sony Service Center – Chennai
Name : Sony Center
Address : No 1, Subbaraya Avenue, Abhirampuram.
City : Chennai
Area Name : Abhirampuram.
Phone Number : 4211 9922 11
Sony Service Center – Kolkata
Name : Sony Center
Address : 32 Hazra Road Manuja Towers (Gnd Floor) Kolkata
City : Kolkata
Area Name : Hazra Road.
Phone Number : 033-24850642/44
Sony Service Center – Hyderabad
Name : Universal Electronics
Address : 10 4 43/4/A 1st Floor Zarar Chamber Humayun Nagar Mehadipatnam Hyderabad
City : Hyderabad
Area Name : Mehadipatnam
Phone Number : 42009296/9000166339
For more Service centers customers can visit this link.
SONY LAPTOP BRANCH OFFICE ADDRESSES
Customers can send queries to the following branch offices if they are not satisfied with the customer care service. They can escalate the problem by writing to the following address.
Delhi Address :
Unit # 405 – 407, 4th Floor,
Copia Corporate Suites,
Jasola District Centre,
New Delhi – 110010
Contact Number : 1800-103-7799 (Toll Free)
Fax Number : 011-42458844.
Bangalore Address :
No.768, 100 Feet Main Road HAL,
IInd Stage, 12th Main, Indira Nagar
Bangalore – 560038
Phone Number : 080-66605555
Fax Number : 080-25294987.
Chennai Address :
2nd Floor, Hameedia Centre,
No 14/43, Haddows Road,
Nungambakkam,
Chennai – 600006
Phone Number : 044 – 28242571
Fax Number : 044-28234853.
Hyderabad Address :
6-3-676/A/2/3/4,
Punjagutta X Roads, Punjagutta
Hyderabad – 500082
Phone Number : 040-66115000
Fax Number : 040-23400014.
Ahmedabad Address :
101, Parth Complex, Ground floor,
Swastik Cross Road
Navrangpura
Ahmedabad – 380009
Phone Number : 079-26441040, 26441041
Sony Fax Number : 26460839.
Mumbai Address :
2nd floor, Crimpage Corporation,
Plot No. 57, Street No.17, MIDC,
Andheri East,
Mumbai – 400093
Phone Number : 022-6128 8000
Fax Number : 28312935.
Sony Laptop Warranty
Sony Laptop Warranty, Extended Warranty is provided by company to meet any issues that may arise with products, at less cost. The company has strong network service centers and service technicians through whom products are maintained and serviced.
Sony laptops are provided with 1 year onsite warranty.
Warranty is valid only when warranty card invoice are presented for service done by Sony India Service Centers. Warranty shall not cover any damages caused due to unauthorized adjustments.
For more details on laptop warranty please contact customer care or else visit authorized service centers.
About Sony Laptop
Sony is a Japanese multinational conglomerate whose business includes consumer and professional electronics, gaming, entertainment and financial services. Sony laptops have a wide range of series in VAIO like Sony VAIO S-series, Sony VAIO Z-series, Sony VAIO E-series etc.
For more information regarding Sony laptops India price , Sony laptops India models and other details visit Sony laptop India website : www.sony.co.in
If your laptop is stolen then you need to file a complaint to the police. If you have any tracking tools installed in your laptop then there are chances of tracing the stolen laptop. As some apps takes the screenshots from the webcam and sends them to the police which help in tracing the thief.
hi, my sony laptop has been stolen. I have serial number. will you please help me how to find out it. plz reply me as soon as possible.
hi
i bought a Sony vaio laptop model no PCG-71D14W , product name VPCCB45FN from parikh sales luby circular road,city centre,dhanbad. i bought it on 13 APR 2012.on my laptop’s lcd line is appearing . i took into service centre at cuttack service centre,M/s SHREEJAL SERVICES, BADAMBARI on 02-04-2013 they said that you have broken your laptop lcd and you will have to pay and your amout will be rupeess 12,000 and they are saying that it is physically damage but honestly i am saying that there is not a single scratch on my laptop lcd as well as in whole laptop and also i have shown them.And i have also complained online through toll free no. to customer care and my warranty last date is on 13-04-2013.
it is so much slow response that my warranty period is very near so plz sir take some immediate step i am not happy with sony support becoz last year only i have paid a huge amount of rupees 53,150 and now again i have to pay with in my warranty period so i am not happy really with your service because before my laptop problem i have told all my friends and juniors to purchase vaio laptop and many of them also purchased vaio laptop so plz dont break my beleive in you and your service so please do something for me and i have send few images of my laptop on sonyindia.care@ap.sony.com
INAMUL HAQUE
09040935158 / 07377417262
hi
i bought a Sony vaio laptop model no PCG-71D14W , product name VPCCB45FN from parikh sales luby circular road,city centre,dhanbad. i bought it on 13 APR 2012.on my laptop’s lcd line is appearing . i took into service centre at cuttack service centre,M/s SHREEJAL SERVICES, BADAMBARI on 02-04-2013 they said that you have broken your laptop lcd and you will have to pay and your amout will be rupeess 12,000 and they are saying that it is physically damage but honestly i am saying that there is not a single scratch on my laptop lcd as well as in whole laptop and also i have shown them.And i have also complained online through toll free no. to customer care and my warranty last date is on 13-04-2013.
it is so much slow response that my warranty period is very near so plz sir take some immediate step i am not happy with sony support becoz last year only i have paid a huge amount of rupees 53,150 and now again i have to pay with in my warranty period so i am happy really soplease do something for me.and i have send few images of my laptop on sonyindia.care@ap.sony.com
INAMUL HAQUE
09040935158 / 07377417262
People try to avoid Sony service centres after your warranty period is done ! service center ***hole’s quoted 12600rs to change my LCD panel nd when i checked eBay for the fresh piece it was there for 6300rs ..nd i called a local technician he told me that he will do it for 6400 rs DEAL ! WORKING PERFECTLY ND only prblm was he does’nt have AC in his shop ! 😛
I have purchased Sony Vaio i5 E series from Reliance Stores they promised if there is any problem they would rectify. Just after few months laptops web cam wasn’t working when I went to Reliance Stores they don’t service but directed to Sony service center and they would keep my laptop for few days to fix the web cam. Being in business you cannot leave the laptop for a day, regret to say its my mistake to buy at Reliance. Please send someone to rectify the same
Thanks
Aldrin
9346049000
i recommend not to buy sony lapy because i had one half an year ago and i can not tell it is totally a headache from starting. i have repaired it 3-4 times during warrenty but still the problums are persistent with it. now window has busted and new window is not installing. i going to sell this piece of junk. i strongl recommend you not to buy sony lapy. specially E series.it has both software and hardeare problums. and customer service is not at all good. they just do not care.
I have purchase Sony vaio SVE15126CNB, it has 4gb Ram, I want to upgrade the Ram to 8gb or 16gb
Sir
I am having sony vaio laptop model VPCEG28FN and its webcam is not working so what can i do ? I have purchase it in the year 2011
I bought the sony vaio lap on 2-Sep- 2012. I have some problem in screen. One vertical line appears in the screen…
Hi,
I bought the sony vaio lap on August 2012. I have some problem in screen. One vertical line appears in the screen. Why this is hardware problem or software problem? Only 4 months over but i having this issue why?
Thanks,
Ravikumar N
i bought a sony e series vaio laptop about 3 weeks ago and my touch pad is not working since then. I went to the dealer from where i purchased (narnaul, near mahendergarh, state haryana) and he seemed uninterested with my problem. i asked him to change it but he gave no response. On showing him that one fourth of my touch pad doesn’t sense at all he said that it can not be changed now. when i went to some other dealer he agreed that my touch pad isn’t working properly. now what he suggested is “use it so badly for a month that it breaks, and even if your dealer doesn’t change it then throw it down from your roof.” Is that the only solution left?
plz reply as i am very confused because I dont like the way he suggested.
Sir,
I had recently purchased sony vaio laptop model number-sve115113enb.
The laptop is not working properly. Its motion sensors are not working from the date of purchase till now. I have called on sony customer care many a times but they are not interested in solving my problem. Kindly seek your attention in this matter and try to solve the problem as soon as possible.
Dear
Sony Vaio Customer Care.
I want to say that I have Vaio E Series laptop & I m trying to install theme but theme cant supported my Vaio why please tell me on 9031257594 JAMSHEDPUR (JHARKHAND). Every time message shown. This Edition of doesn’t support themes. call me please i m wait for solution.
Nazish Sulaiman
09031257594
i have sony vaio vpceh25.i had bought this laptop in 24/10/2011.and after exectly one year my laptop suffer by displaying yellow line in middele of display so please take care it.
My Sony Vaio SVE1511ENB was purchased 3 months back. After upgrading OS to Windows 8, its touchpad is not working as multi gesture touch pad. I tried installing upgrades for Win 8, but unfortunately the upgrades are not getting intalled.
Respectfully sir
Yesterday I bought a sony vaio win8 model name-SVE14123CNB.Unfortunately install install rend mico security & easus partition manager and try to create another patition without creating recovery media.Now pc unable to start leaving error code0xc0000225.Please help me.
My Sony Vaio Laptop E Series VPCEA43EG was purchased a year ago. As a result of frequent hang-outs, I had installed Windows Ultimate thus causing loss of genuine Windows 7 Home basic. I didn’t have rescue disk for recovery lost OS and other data. I wish Sony India may kindly provide orignal OS through my email ID
Hi Sony
I have a sony vaio e series laptop and my adapter specification is VGP AC 19V35. The adapter had gone bad 7 months after the date of purchase so i got a replacement but after 6 months even the replaced adapter has stopped working. I feel there are issues with this model of adapters. Kindly look into the matter.
Raman Murty
IIT Kharagpur
809651760
I am using sony vaio e series since 1 yr and i ‘m having heating problem as well as my left mouse dosen’t work properly .. i’v tried contacting the customer care but got no response and any body plz help me…
Respected Sir ? Madam,
I have Sony Vaio laptop in 1oth March,2011 Sodel No.VPCEA46FG/BE1,
Serial No.7002384 it has been rorking good for almost one and half year
but now it has been submitted for repair at your Sony Service Centre, at
Nehru Place, New Delhi and now I have been told that its hard-disk needs
to be replaced, and asking Rs.11,000/-
We believe that Sony India is one of the best in the world with its products
and that is the reason why we have been choosen your produce, but now
we realise that Sony India is really cheeting us with its products.
Why i have been told just one and half year later by your service centre that
Hard-disk of your laptop needs to be replaced and it needs Rs.11,000/-
…it is my hard earn money. My request is not to trouble people like this
Help me, ny laptop is with your Nehru Place Service Centre, New Delhi
Please do the needful…..
P S Raveendran
Mob:9818484828
Dear sir / Madam,
Since today morning many time i try to call your customer care no. 18001037799 , but somebody picking up two times speak in bangali , not responding properly after that this no has been switch off. i facing some difficulty with my laptop, i wat to speak with customer care .
So please suggest me correct no. so i can get proper information/solution for the same . looking for quick response.
Thanks
sir
i bought my Sony vaio laptop in January 2012 it was all right till mid of July
but all of sudden a blue line appeared in the screen and the whole display is distorted
Kindly help
Also let me know your service centre in Chennai so that i can contact u as soon as possible.
thanking you
7305512968
Hi, i am Deepak, bought a sony vaio as on 16th july 2011, i was on the tour since last week
and could not contact you regarding one technical issue in my laptop model no
(VPC-EL15EN/B (BLACK) SERIAL NO S0170030242, left click of my laptop is not working and it gerates some sound whlie charging…
i am seeking for your kind suport to get it consider in warranty and get the problem solve asap…
Regards,
Deepak
09910811800, 9997711800
hi
i bought a Sony vaio laptop model no pcg71613w , product name vpccb35fn. i bought it on 12 nov 2011.on my laptop’s lcd a line is appearing . i took into service centre at boring road patna on 17 july 2012 they have taken one day for replacement of lcd but now they are torchuring me by saying that our engineers are on leave and we have not any lcd we have sent the request for supplying of lcd to company but company has not sent lcd so wait until the company will send lcd
it is so much slow response i am not happy with sony support please do something for me
gopal kumar
09835253151
sir,
i bought my sony vaio laptop on last diwali2011 it was all right till mid june 2012
but all of sudden a blue line is appear in the screen
Kindly help
Also let me know your service centre in lucknow &Kanpur
Sunando Bandyopadhyay
9559975918
hi ,
I baught 1 sony E-Series labtop recently in Dec-2010, but i am facing one major problem it is ,when i start my labtop after 10 min there is 1 big black strip appears on screen it will cover the 1/4 portion of screen and intterupts all the functioning of labtop, many time i have returned my labtop to my dealer but i got no good response and results ,what should i do? what is that problem exactly? where should i go to complaint about it? can anyone give me the concerned details.? I am not haapy with sony support.
I would urge people to check before and not go by reviews. I would request the concerned authorities to these issues under notice.
bhushan bo-1
I have purchased a Sony Vaio laptop (VPCEB34EN) in Nov 2010, and the LCD display went bad and the base of the laptop was skewed. The LCD was replaced and the base re fixed ….now the touch pad is not functioning properly. I got assistance from the customer care , but was of no help to fix this problem. The service center was of no help and the touch is bad as before, the people concerned are not ready to accept that the laptop isn’t functioning well and tell me that this is the maximum it can perform…ridiculous enough. I have used an IBM thinkpad and is till functioning after 5years without any service even once. I am not happy with the laptop I received from sony. Sony no more stands for its name. I would urge people to check before and not go by reviews. I would request the concerned authorities to these issues under notice.
Rashmi
Bangalore
On 22nd night i brought sony waio, in same night my laptop os became corrupted while making recovery disc. I took into service center they have taken 3 days. So much slow response. I am not haapy with sony support.
hi
I brought a sony vaio laptop Model No: VPCCW23EN . I brought it on feb 2010.As brought it duo to brand name of sony Vaio. a six sigma comp. but within one year i send it to Three time to service center (1st time: speaker problem; 2nd & 3rd time Battery problem). i also used Accer laptop but i never get such a problem .Please sort out the problem.
vikas singh
delhi,India
+919911899049
Sir,
I have Sony VGN-NS-10J. in that Laptop i have porblem.
+918796150154
i want to buy sony’s laptop battery of model no. VGN-FZ25GN.pls tell me the cost.
I am the same Sanchu Jose, there is no response from you . Very poor service and product . you not keeping the promises enlisted in the warranty card, if you forgot that please read it_
Limited Warranty For VAIO
Sony India Limited Warranty and Service Conditions
For the purpose of this Limited Warranty and Service, “Sony” means Sony India Pvt. Limited for this computer hardware product (the “product”) purchased from one of Sony’s official VAIO distributors, in India. Sony offers:
For the period of one (1) year from the date of delivery, sony warrants that the product is free from defects in materials and workmanship and in conformity with the respective specification of the product.
Upon discovery of a defect in materials, workmanship or failure to meet the specifications in the product during such one (1) year period, Sony shall, at Sony’s sole discretion, either repair such product or replace it with the ide3ntical type of product without charging any technical labor fee and repair parts cost for you, on the condition that you bring such product to Sony’s service shops for VAIO within such one (1) year period. In case of repair or replacement, Sony may own all the parts removed from the defective products. Sony may use new and/or reconditioned parts made by various manufactures in performing warranty repairs and replacement of the Product. Even if Sony repairs or replaces the Product, its original one (1) year warranty term is not extended
_ READ IT AND TELL ME WHY I CANT GET A REPLACEMENT. I’m tired of this laptop. This is the 15th time i am walking in to the service centre. I have no time to file a case in the consumer court, and it wont be gud for both of us. So please kindly do needfull.
sanchu jose
ph-9809505900
i had laptop model VGN-C25G/L. I want to use Wi-Fi facility. pl. help me out in this case . How could i proceed urther.
i brought a sony vaio laptop but i cannot get any gift prizes on diwali. What i can do?
Respected Sir/ madam,
i have baught a sony vaio VPCEB34EN notebook from thrissur , kerala. when i brought the laptop to home , i found many complaints on the laptop as follows…..
– the keypad pannel was unlocked
– a clevage in the side of the panel
– a bright spot in the left corner of the lcd screen
-and a lot of graphics problems
on the fourth day i informed this to the service centre , my job sheet no-AET4518 . I demanded a replacement as this complaints are due to manufacturing problems . they told me that they will repair the laptop , change lcd screen , change the panel etc .
I baught a new laptop ,i belive and i am treated like this . i need a new laptop free of complaints . so please do needful.
Sanchu jose
9809505900
kerala, india.
hi,
I baught a sony vaio laptop Model No: VPCEB24EN .I baught it on july 2010. I want to know can i change OS because Windows 7 HB is not Compatible for my need full Software. and when ever i used Internet Explorer my cursor is not working & go to viabrate mode in Explorer page.
so please do the sugest needful.
Mukesh
9920526644
Mumbai
hi,
i bought a sony vaio laptop model number vpcea22en. i bought it on 22/07/2010. only within 2 month of purchase, it has started annoying me. The problem i am facing is that its resolution has got some problems. when i switch on my laptop the color spreads and colored lines appear on whole screen and then a white screen appears.
i approached for customer support, but there was no respond from their part.
syed inam
09990838422
delhi
I AM GOING TO BUY A LAPTOP. PLEASE INFORM ME ABOUT THE SPECIFICATION GIVEN BELOW.
CORE i3
RAM 3 TO 4 GB RAM 3
TO 4 GB
SCREEN 14. 1″ SCREEN 14. 1″
WIN 7 PRO WIN 7 PRO
GRAPHICS 1 GB GRAPHICS 1 GB
MY LIMITATION 43, 000/- I NEED MODEL NO AND PICTURE.
LOT OF THANKS
ROHIT JAISINGH
sir i want to know the detail of sony vaio laptop above 35000 range i want to buy it
and which is the nearest banch in chhatishgarh
I have VGN-c25g/b sony vaio notebook
serial no-7002575
registration no-003-154-680
date of purchase -17-05-07
i want to ask where i can get the graphic drivers geforce go-7400 for window7 ultimate updated.Clearly the nvidia site does not help me in any way.any help is highly appreciated.
I AM GOING TO BUY A LAPTOP. PLEASE INFORM ME ABOUT THE SPECIFICATION GIVEN BELOW.
CORE i5 AND CORE i3
RAM 4 TO 6 GB RAM 4 TO 6 GB
SCREEN 15. 5″ SCREEN 15. 5″
WIN 7 PRO WIN 7 PRO
GRAPHICS 1 GB GRAPHICS 1 GB
MY LIMITATION 60, 000/- I NEED MODEL NO AND PICTURE.
LOT OF THANKS
SWAROOP PAL