SoundMagic India Contact Care, Office Addreses, Warranty
Contact Sound Magic India: If you are looking for SoundMagic Customer Support Contact Numbers, website, service center details along with the address of Sound Magic in India then listed below are the details for your reference to contact the company for any product or service queries.
Sound-Magic India Customer Care:
Customer Service Number : 91 1140525645
Mobile Number: 91 98100-26658
Customer Support Email Id: sound.magic.tony@gmail.com,
Website: International: https://www.soundmagic.com
India: www.smcinternational.in, www.acrotechindia.com
Sound-Magic India Office Address :
63, New Rajdhani Enclave,
Vikas Marg,
New Delhi,
Pine – 110092
C-87 DDA Sheds,
Okhla Industrial Area,
Phase-1, New Delhi – 110020, India
Distributor:
Acro Engineering Company
Address: C-87 DDA Sheds, Okhla Industrial Area,
Phase-1, New Delhi 110020 India
Tel:(91)(11) 40525645
Mobile:(91) 98100-26658
Email: himanshu@amigointernational.biz ;
himanshu@acrotechindia.com
Website: www.smcinternational.in ; www.acrotechindia.com
Sound Magic Warranty:
Sound Magic offers a limited period warranty of 1 Years to the original retail purchaser. The warranty covers the defects in materials or workmanship in its external shell or in its internal components from the date of purchase if the product is maintained properly.
If the defects of the product are approved by the authorized technician in the service center, then that product will be eligible for the repair or replacement and no charge for labor or parts within the warranty period. If the product model is no longer available and cannot be repaired effectively then is will be replaced with an identical model of equal or greater value.
Things Not Covered in the Warranty:
This limited warranty does not cover;
- Accessories like Ear tips, Cables or Ear hooks
- Products purchases from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered
- Failure of the product resulting from misuse, abuse, accident, neglect, mishandling, or wear from ordinary use or environmental deterioration
- Consequential damage to other components
- Not valid for altered products
- If the product is sold or transferred to another party
Sound Magic Complaints Escalation:
If the consumers have any issues or complaints related to the products or services offered by the company they can contact Sound Magic Customer Service through the contact details mentioned above and get the issues resolved.
Where to Buy:
The products of the company are available in local stores and in almost all the top E-commerce sites in India like Amazon, Flipkart, Snapdeal, Ebay, Alibaba, etc. Customers can get in touch with the concerned website customer care to know about the delivery and other purchase queries or complaints.
About Sound Magic:
Sound Magic is engaged in design, research and manufacturing of acoustic products like middle and high-end music earphones, wireless earphones, headphone amplifiers, sound boxes, Bluetooth that are supplied across many countries around the world through a network of over 30 distributors.
Sound Magic was founded in the year 2005. It is primarily engaged in design, research and manufacturing of acoustic products that are supplied across many countries around the world through a network of over 30 distributors. Products from the company like PL11,PL12, PL20,PL21,MP21, PL30,PL50 series are widely popular among the customers.
I bought SoundMagic ES 18 in june and a couple of days ago the left earpiece stopped working. I contacted Flipkart about this, they told me to contact the service center. The earphones are under a one year warranty. Prior to malfunction, the product was safely being used until a moment later, the left earpiece turned defunct.
Dear Support Team,
I purchased Sound magic ES18 SoundMagic earphone on 9th Nov 2012 from home shop 18 and and my problem is my left earpiece is not working however, my right earpiece is working.I contacted homeshop 18 regarding the warranty of the product for replacement.But their executive said i am already refunded against that product on 23rd Nov 2012.He also gave an RR number for the refund.How this possible, as the product is still with me without returning the product how can I get refunded by them. Please suggest me needful or I have to complain against Homeshop 18 for the same in consumer forum.
Dear Support Team
I Ordered an ES 18 SoundMagic earphone’s 4 months back from snapdeal and the left earphone is not working. I have sent the product back to them 5 times and they are sending the same defected product only.It is inside warranty…
Could you please tell me what the help can I expect from you.
Thanks,
raghupathi
Dear Support Team
I am currently using an ES 18 SoundMagic earphone’s.
The problem that i am facing is that the left earphone is not working as I cannot hear any sound from it…Although the left side is working completely fine.
It is inside warranty…So Kindly help & look into the matter.