TATA Swach Customer Care, Head Office, Service Centers, Warranty, Complaint Process
Contact Tata Swach: Listed below are Tata Swach Water Purifier Customer Support Number, Toll Free numbers, Email Support and Website details for customers who would like to contact the company for any queries they may have with regard to the Swach products.
Tata Swach Customer Care India :
Tata Swach Customer Helpline Number : 1800-258-5858, 1800-2-002205
Timings : 10:00 am to 8:00 pm
Customer Support Email ID: tataswach@tatachemicals.com
Website: https://www.tataswach.com/
Tata Swach Head Office Address :
Tata Chemicals Limited
Leela Business Park
Andheri – Kurla Road, Andheri (E)
Mumbai 400 059
Telephone Number: (022) 66437400
Buy Online: You can order the products from the online website, also available online are the refills, bulb, mesh and other accessories that you can order from the convenience of your home. The company products are available in other e-commerce sites like Snapdeal, amazon, shopclues, paytm, flipkart etc.
Alternatively you can also order your products via the Tata Swach Toll Free Number given above. For any other information regarding Tata swatch Filters, Bulbs, Water Purifiers, you can visit the company website.
Tata Swach Service Centers in India :
If the customers face any problem with the operation of Tata Swach water purifier, they can resolve the issue by contacting the customer support number provided above which enables the Service Center Engineers to reach your place in the hours of your convenience.
With thousands of technician present in its service centers across India, Tata Swach Provides in Time Service by Door Step Service to its customers. This reputed service provider operates Repair and Service through Alfaa Water Purifier Service/ Repair Center. This service is available in all major cities in India and to know the availability of after sale services in your city, contact the customer service representative through the contact details mentioned above.
Tata Swach Warranty India :
The company offers a limited period warranty of 1 Year on its products to be free from manufacturing defects and the warranty period counts from the date of purchase. The customers can contact the company authorized service centers to get free / paid service provided by Tata Swach.
Tata Swach Customer Complaint/ Escalation Process:
If the consumers have any issues with the Tata Swach product purchased from the company’s authorized dealers / re-sellers, they can complain to the customer support team by dialing the customer care number and register the complaint. If the response is not satisfactory, then the complaint escalation can be done by writing a mail with all the details of the products and previous complaints to the email id provided here.
Escalation Email Id : eiyer@tatachemicals.com
TATA Swach® originated as an idea from TCS and was subsequently picked up by Tata Chemicals and a joint team of both the companies improved & perfected the technology and made the product meet USEPA standards with the vision of making safe drinking water accessible to all forms of community. TATA Swach® is the world’s lowest cost purifier, providing safe drinking water at 12 paise per liter and to make this so cheap the company had made many innovations and filed over 14 patents so far.
Awards:
- Asian Innovation Award 2010 (Gold),
- Pitch India’s Top 50 Marketers Award 2010,
- Industrial Design Society of America (IDSA)Design of the Decade Award (Gold),
- IF Product Design Award 2010,
- ISIS Asian Inovation Award 2010,
- Leapvault Change Leadership Award 2010
Social Media Network :
Facebook : https://www.facebook.com/TataSwach
Twitter : https://twitter.com/tataswach
LinkedIn : https://in.linkedin.com/in/tata-swach-8ab72421
Youtube : https://www.youtube.com/user/TataSwachOfficial