UTI Mutual Fund Customer Care Number, Email Address, Mumbai Address

PERSISTENT HARASSMENT AND INJUSTICE BY YOUR REGISTRAR
& TRANSFER AGENT KARVY COMPUTER SHARE (p) ltd
Sir:

Sub: Redemption of Units of UTI Mutual Fund – UTI MNC Fund
Ref: A/C No. 50522938024

I am a 70+ year old osteoarthritis patient with restrict mobility. Once upon a time since 1964 I was regular investor in the UTI Mutual Fund from time to time. As I am getting old I intended to get my invested units in different Mutual Fund Scheme redeemed. In the process I applied with required formalities to you office directly the redemption form which appeared to have been looked after by your Transfer Agent Karvy Computershares. Unfortunately I have fallen prey to the whims and harassment of the Agent who are delaying or denying settlement one after another by different pretext despite my having complied the requirements as and when called for. Their latest letter of denial dated 18.09.2012 is not only shocking but highly deplorable in as much as the same appears intentional foul and unfair play with biased mind for the reasons best known to the concerned official. The entire facts are narrated below which will speak for itself.

The investment in the UTI-MNC Fund was made jointly with my wife as second holder decades back and there has been no change in the recorded address and Bank Account being No.13562 Uco Bank – Uttarpara. All the time till date the same recorded address & Bank Account number are stipulated in the Account Statement issued from your office. Moreover while dividend cheques are forwarded every year the same Account No. 13562 indicating on the cheque. Accordingly the redemption request was submitted. Incidentally it is important to note that consequent upon induction of core banking system the existing No. 13562 turned to digitized No. 01060100005466. Normally, when there is no basic change in the Bank and the Account No.(which only has been digitized) , it is expected that case is processed and redemption cheque indicating the Bank Account No as per record should been issued. Instead I was told to provide self-attested Bank Pass Book, PAN Card copy as photo identity which was complied with on 27.-6.2012.

Here started my ordeal, I was told that my signature with record is varying and hence proper attestation by the Bank is required. In this connection it is surprising that why at the first instance of initial application this signature variation was not raised? Moreover, it may please be appreciated that over the decade and with the passage of time the signature is likely to vary. However, the signature with full details of the holders, myself being 1st holders as also the revised digitized Account No. 01060100005466 duly certified and attested by the Bank Manager was submitted on 07.08.2012.

I was hoping that there will not be any more denial or delay in processing the case for final redemption on any new pleas. Unfortunately again my case has been returned on the ground “New Bank Proof not provided”. Question remains to be answered as to what proof is required when the Bank Manager attested and certified the revised digitized number in the existing Bank itself? The dealing official seem to have failed to appreciate that the there is no new Bank for which proof is required; in fact only the existing A/C No. revised to digitized number. However, again in compliance of the requirement I submitted cancelled cheque indicating both the existing & digitized number on 07.09.2012.

Here is not the end of harassment. Again vide letter dated 18.09.2012 the processing not done on another plea that “Printed Bank Proof not provided” and I am required to provide cancelled cheque bearing printed account number and first unit holder name on the face of the cheque leaf. Please note that there is no cheque book made available for the customer of the Bank where my Account is being operated with print of name of any of the holder. If I am wrong you should verify correctness of my claim from the Bank (Uco Bank, 21, New G.T.Road, Uttarpara, Hooghly, pin – 712258, Bank IFSC Code UCBA0000106, MICR No. 700028117). All these details have been furnished in the attestation form by the Bank which has already been submitted. Does such treatment to me exposed the blind and closed mind with foul and unfair intention? How the cheque leaf with printed name can be furnished when the same is not supplied by this Bank to any of its customer? Not all the Banks have such printed name facilities.

Sir, I am In health a senior citizen and in the circumstances I seek the favour of your kind immediate intervention for justice and equity How long I will suffer with such whims and fancy of the officials of your Agent . I await you active steps and advice as to how and when justice is secured.

Thanking you,
Yours faithfully
7/11 Lawrence Street
Uttarpara – Hooghly (Malay Kumar Banerjee)
Pin – 712258

my pancard no is AXPPK2548F ANJANI KUMAR INVESTED IN SIP OF 500/ ON OPPERTUNITY FUND (G)

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