Vodafone Customer Care Number, Toll Free Number, Email Address
(243 votes, average: 3.04 out of 5)
Loading...
Vodafone Customer Care: Vodafone users can make note of Vodafone Customer Care Number mentioned below to contact the company Customer service team and register your complaints. If you have any problems with regard to your bill, service disruptions, post paid, prepaid, blackberry, internet, broadbad, subscription services, activation/deactivation of sim and other telecom service issues you can reach out to the below toll free number or customer service email-id given below for resolution of your queries.
Vodafone Customer Care Number : 9884098840 / Vodafone Care on +91 9820098200.
The above mentioned number can be dialed from any phone at any time.
How to Reach Vodafone Customer Care: From your Vodafone mobile number, you can dial 198/111(chargeable) and then select 1 for language and then 7 to speak to Vodafone Customer care executive. Alternatively if you are mobile is lost or if there is a need to dial in from other mobiles/landlines you can dial in the the region level customer care numbers of Vodafone given below for all the Indian states.
Vodafone India Customer Care Email : Customers can write to the company with their issue to the following Vodafone India Customer Care Email-id vodafonecare.mum@vodafone.com. Pls mention your Name, Mobile Number for which your enquiry is regarding followed by detailed description of your complaint so that the customer service team can respond to your email queries.
Alternately users who would like to send written complaints to the company can also do so by sending /faxing their complaints to the following address / fax number:
Vodafone India Limited
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel, Mumbai – 400 013
India
Email: vodafonecare.mum@vodafone.com
Fax: +91- 22 66661200.
Vodafone Customer Care Numbers India
Given below are state wise Customer Care Numbers of Vodafone in India along with their respective Support Email-id’s to whom you can address your complaints via email.
- Andhra Pradesh : 9885098850 / vodafonecare.ap@vodafone.com
- Assam : 9706097060 / vodafonecare.ane@vodafone.com
- Bihar : 9709097090 / vodafonecare.bihar@vodafone.com
- Chennai : 9884098840 / vodafonecare.chn@vodafone.com
- Chhattisgarh : 9713097130
- Delhi & NCR : 9811098110 / vodafonecare.del@vodafone.com
- Gujarat : 9825098250 / vodafonecare.guj@vodafone.com
- Haryana : 9813098130 / vodafonecare.har@vodafone.com
- Himachal Pradesh : 9736097360 / vodafonecare.hp@vodafone.com
- Jammu & Kashmir :9796097960 / vodafonecare.jk@vodafone.com
- Jharkhand : 9709097090
- Karnataka : 9886098860 / vodafonecare.kar@vodafone.com
- Kerala : 9846098460 / vodafonecare.ker@vodafone.com
- Kolkata : 9830098300 / vodafonecare.kol@vodafone.com
- Madhya Pradesh : 9713097130 / vodafonecare.mpcg@vodafone.com
- Maharashtra & Goa – Postpaid users : 9823098230 / vodafonecare.mah@vodafone.com
- Maharashtra & Goa – Prepaid users : 9923399233
- Mumbai : 9820098200 / vodafonecare.mum@vodafone.com
- North Eastern States : 9774097740 / vodafonecare.ane@vodafone.com
- Odisha : 9776097760 / vodafonecare.ors@vodafone.com
- Punjab : 9888098880 / vodafonecare.pun@vodafone.com
- Rajasthan : 9828098280 / vodafonecare.raj@vodafone.com
- Tamil Nadu : 9843098430 / vodafonecare.tn@vodafone.com
- Uttar Pradesh (East) : 9839098390 / vodafonecare.upe@vodafone.com
- Uttar Pradesh (West) : 9719097190 / vodafonecare.upw@vodafone.com
- West Bengal : 9732097320 / vodafonecare.wb@vodafone.com
For any information regarding Vodafone Customer Services , Vodafone Caller Tunes , Vodafone Online Recharge , entertainment , download , call management services visit the Vodafone India website : www.vodafone.in.
About Vodafone India : Vodafone India is one of the leading Telecom players in India started in 1994 by taking over the then popular mobile company Hutch. Vodafone Essar has over 135 million customers as on March 2011 and has been awarded ‘Most Respected Company’ in the Telecom Sector for 2010 and the ‘Most Trusted Service Brand’ in India for 2010, by a survey conducted by India’s leading business weekly.
Vodafone Inida Corporate Address & Contact Number
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel, Mumbai – 400 013
India.
T +91 9619215000
F +9122 24963645.
Hi Team,
This is to inform you that I am using my Vodafone number : 8587896199 since more than 6 Years but due to worst network and misbehaviour of customer support team ( Major Concern ), I am planning to switch from Vodafone as customer support team was just treating the customer like a beggar and providing multiple wrong information instead to cross the data plan and the services which customer was activated on his/ her plan.
According to today’s incident I called to Customer care team at 198 @ 9:43AM Mon 3rd Dec’18 and spoken to Mr. Ankur regarding my wrong billing and he accepted that there was some mistake from bill generation team ( They have applied wrong charges on VAS Services” & also applied wrong charges on SMS ) and he is taking cmplaint ( Complaint Number: 1087674794 ) from his end & I will get my fresh bill with next two day on my registered mail ID.
After Some time I got another call from Vodafone backend team from +91- 124-7166439 on 10:40AM Mon 3rd Dec’18 & she was Ms. Shivangi & she don’t have proper information regarding my complaint details. After some disscussion reagrding wrong billing , she told me that she will call me back after some time as she was confused & she don’t have proper information neither reagrding my complaint details nor regarding company plans details or policies.
Again I got call from her Ms Shivangi @ 11:00AM Mon 3rd Dec’18 and she told me that I will get my weiver amount against wrong charges applied for VAS services and I will not get the weiver amount against SMS charges as SMS was send on 7th Nov’18 on Diwali which was balckout day.
I am ok with that but my concern was still there regarding more charges appllied on SMS ( Local SMS @ Rs 1 per SMS & Rs 1.5 for STD SMS ) and asked her to transfer my call to your senior.
She was not muted the call and I have listen her voice that she is saying that “YE KISI SENIOR SE BAAT KARNA CHAH RAHA HAI”.
Again came back to me and told me that Sir aap kisi se baat kar lijiye aapka ye SMS ki charges wapas nhi honge.
After my continoues request she was ready to transfer my call to senior and again she was not Muted the call and I have listen that she is saying to some one “ KISI TARAH ISHKA CALL KATWA DO “
After that I spoken to Mr Chandra Bhan who is saying that he is Floor Supervior over there but he also don’t have proper knowledge of customer handelling as his 1st sentence was “SIR AAPKI YE AMOUNT WAPAS NHI HO SAKTI” without understanding the customer issues. & in the duration of discussion he was also not confident and having lack of process knowledge.
While I asked to him that I have doubt reagrding you that you are the floor supervisor over there then he disconnected the call stating that sir aap hi sab kuch samajh lo like that…..
My ony request you that plz sensitize the customer support team as overall they are working for customer and paying from customer money.
Hope I will get possitive response from Vodafone
Vodafone customer care service and back end staff is just pathetic. i believe they r just filling up seats and are not there to actually solve the problem. since two months i have been following up for my billing issues. and every time a new person to handle.nor the system is fully updated with customer problems. even the manager level staff is least bothered for the request of call back.
Hi
Vodafone
I am your customer from last many years. From last 15days I am facing a lot of problem in network. I am getting proper speed, call drop, network goes automatically. I have complained to customer care on phone call. They said it will be solved in 48hrs but nothing is done by them. Very day same issue.
I am not happy with the Vodafone. I never thought Vodafone service is too care less.
Because of network issue I am facing lots of problem my office people and my friend and family they can’t connect me.
Again I am in hope that my problem will solve.
If not then I have to switch to other company.
Going to port my number because of follwing reasons
Mob no. 8154052344
1) vodafone service is getting worsen day by day
2) I’ve complaint about network issue and they gave me 7 days time for call back from team. But i didn’t get call and till now my problem is not resolved. I’ve complained on 15 may 2018 and service registration number is 2333614462.
3)when i called back to them they were not giving appropriate answers and behaving rudely.
4)when requested to transfer call to senior advisor. They put me on long hold and after about 15-20 minutes of time my call gets disconnected.
5)since last 1 month I’m not able to contact vodafone because they have blocked my number.whenever i dial 198 options getting repeated and not able to talk with them.
So, now i am thinking to port my number.
Because didn’t get any response from vodafone
Hi
Vodafone service is very very fathatic. He is telling one thing and doing one thing
don’t take Vodafone.
To whom so ever it may concern
Sir/Madam
I have been a vodafone customer for multiple joyous years and found it to be a great convenience in my otherwise chaotic life; therefore, a few moons ago I thought it wise to recharge my cell with a wonderful internet pack to further my happy journey with your prestigious company; however, I was grief stricken when random deductions began to appear in my balance. Your customer care service executives were more than happy to help me the first few times it happened and they even blessed me with the wonderfully acclaimed DND service many of my friends spoke of but alas my happiness was short lived when I found yet another deduction and ran towards the safe haven of 198/199 although imagine my confusion when my call was put on a loop and in no way was I greeted by the friendly “Hello, I’m xyz, how may I help you today?” “Perchance it was a mistake”, I thought and used my father cell to call customer care who assured me that it was a minor error and would be sorted out in a few hours. Voila! 24 hours later half of my lost balance was restored but due to my fatigue of wondering in the ‘call labyrinth’ I brushed it off and prayed that may be it won’t happen again.
Fast forward to today, 26 May 2018 – I was calmly texting when an unsettling feeling gripped me ‘no recent deductions?’ odd I thought, so off to the keypad, the familiar *121# and a slight pause. Nevertheless nothing could have prepared me for what came next: a deduction of 200 rs. My heart skipped a beat and my brain refused to trust my eyes after all it’s not everyday your faith is put to test. I frantically tried to get help however the grim ‘call labyrinth’ is unforgiving my cell was denied access, defeated I clutched my father’s cell, my victor my saviour, but alas it was no match for the ‘call labyrinth’. I have no one to turn to, it’s cold and dark, my soul shivers to even switch on my data pack ‘what if I can’t afford the next deduction?’ questions swirl my mind and fear grips my being.
However, I still have hope that maybe there is still someone out there who responds and helps a simple human being. This is my ‘swan dance’. All I can do is a send a message and hope for the best.
I pray-send aid and restoration capacity to the brave and noble workers of your customer care service that they might be able to reach out to me (for I am blocked) and restore my precious treasure.
In great anticipation
Evelyn Nazareth
9829873496
In a nutshell 214 rs were deducted from my balance after 4:00 pm on the 25th of May 2018 please dictate the necessary procedure for the restoration of these funds.
Respected Sir,
My Vodafone number is 9820433471 and my name is Anish Ranka.
I am sick and tired of Vodafone with the way they are treating their customers.
I was travelling to turkey with a layover in Doha / Kuwait having international roaming plans activated as per the customer executive told me. Before travelling I even called up the customer executive services where they clearly explained me the international roaming packs, they told me that if I have a pack for Turkey plan Doha and Kuwait defaultly gets activated.( backed up proof by the voice recording from Vodafone for which I personally went to Vodafone store near SNDT college in Malad (W), Mumbai where the management is handled by miss somiya I met her personally)
I heard the entire conversation and it clearly says it all that I was travelling to doha Kuwait and your customer executive also told me the pack is valid entirely.
After that, Mam somiya also heard the conversation, they even mailed to some team of Vodafone saying whatever customers query was customer is right for that matter.
This happened on 28th march when I was travelling to turkey for my business purpose.
I had a layover in Kuwait and as mentioned I used my phone there as, as per your customer executive everything was in the Pack, and when I reach turkey I was surprised to see Vodafone has deactivated my line no data no calls. And tells me my unbilled usage is around 158000/-
I had reached there at 12.00 am and my phones was off and had no option but to take another simcard of that country because of the fact that my phone was gone for a toss bloody hell.
A person going abroad for exhibition leaving the country, friends, relatives and family comes to know that the line is not connected, sir is this some kind of joke where all my customers suppliers were connected by this number and I have really suffered a Big loss because of this.
I would rather want Vodafone for a compensation & also a quick solution to this problem (158000/- Bill Amount) because they cut my line, after a lot of request they just connect the line but again no data services was activated for the entire 10 days pack.
I emailed from there, but there was no reply, I tweeted again they reply me on the tweets for 2 months saying we will resolve the matter and in India again my line gets disconnected.
Can you please look in my account I am not a customer 2-4-6 months old I am a loyal genuine customer from 20 years when Vodafone was hutch or orange and dint expect this from your Vodafone.
They bill me 1 lakh 58 thousand odd. According to the package I am not suppose to pay this and I hope even you are understanding this.
Again every morning I get up seeing this message of 1.58 outstanding, just imagine you get up for a new day and your day starts with a debts of 1,58,000/- from last 2 months which I actually don’t owe to Vodafone.
On tweet everyday new people saying they will resolve the matter and shit but nothing’s happening since last 2 months, Sir do you really think Vodafone should take so much of time to resolve this matter?
SIR, I WILL BE OBLIGED IF YOU LOOK INTO THIS MATTER ASAP & REVERT BACK.
Thanks,
Anish Ranka
“LOOKING FORWARD FOR YOUR REPLY”
I have one complaint that your customer care number is not giving option to talk directly to Customer Care executive.
I will go to GRAHAK MANCH if this option is not provided on urgent basis. Other operator are providing this option why it is not provided by vodafone. I waisted total 10rs to talk to them.
Please take action on it soon.
Dear Vodafone,
Number1: 7829089111
Number2: 7829089222
Type: Infosys Corporate Connection
I have been using the above two numbers for 2 years. Now it seems that you are content and do not want me to continue to be your customer.
Issue: Last month after receiving a message (via sms) that my talk plan is changed I went to the Vodafone Store at Kankanady, Mangalore. There I discussed with the Manager and I was asked to fill a form where a talk plan of Rs 99.00 rental was requested. The manager assured me that in next 48 hours the talk plan will be changed to Rs 99.00.
I was happy and continued to use the service. This month after receiving the monthly rental bill I was shocked to see that the talk plan of 125 is used for billing. I am not from Karnataka and my most of the calls are STD and within the corporate group. As per this plan all my STD calls are charged and hence a high amount of bill.
Let me make myself clear that I AM NOT GOING TO PAY FOR WHICH I AM NOT LIABLE. It’s a humble request that please correct the bill and resend it to me as per the Rs. 99.00 monthly rental talk plan. And one more thing, PLEASE STOP TROUBLING ME by changing the talk plans every now and then as per the company’s wish and convenience.
Dear sir
I my data card is not connecting as well as my hardware part is good. I have contact to customer care many time but they are unable to help me finaly. kindly provide me any well assistant who can resolve my datacard issue . My contact no 9250555661
Regards
santosh kumar
Submit your query to the customer care team again. As most of them are facing the same problem, the company will arrange the technician to detect the fault and tries to recover it.
Please note that on monthly basis we recharge net pack of unlimited to my Vodafone sim. But I am extremely sorry to inform that form past 8-9 days we are not able to get internet connection in the evening hours and unable to use internet in our local area, it is not only difficult for me, but this problem is facing by all Vodafone users, whoever using here. We also given customer complaint to Vodafone in 111.
Please sort out the Server problem in our area.
The address:
Malkhed Road, Adityanagar, Dist-Gulbarga- PIN-585292
Kindly treat it as urgent looking to the customer satisfaction
SIR I WANT TO PORT FORM VODAFONE MY NAME NAVEEN TYAGI MY MOB. NO. 9899762312.& PLEASE GIVE ME BATTER PALN .THIS NO. BEFORE CORPORATE PLAN
My phone no is 9811313354 and my caller tune is changed without my permission. No intimation was given and.I.been.charged for it this is.not acceptable
Kindly change my caller tune to what I v for last many years.the.same.and.do not change.or I.ll.make a.complain
Neetu Sharma
irresponsible vodafone care and network. They are taking money from lot of citizens numbers.they are giving irresponsible answers and not taking care this blody vodafone care and network.
URGENT: 9545032709 … REALLY NEED HELP … CAN SOMEONE HELP ME OUT … REALLY FRUSTRATED SINCE AROUND 5:00 P.M., TRYING TO USE THE NET …
Monday, 1 April, 2013 9:52 PM
From:
“zafar khan”
Add sender to Contacts
To:
“vodafonecare.mah@vodafone.com”
Cc:
“vodafonecare.mum@vodafone.com”
Sir / Madam,
I am Khan Zafar Mushtaque ( Zafar Khan ). I had bought Vodafone SIM Card for above Number i.e. 9545032709 as a friend of mine had recommended me Vodafone for 3G data (net usage). I did my office work on my Reliance Card with 2g data (net) for last 3-4 days, which was giving me horrible low speed and I could not carry out my work well, and I was happy that my Vodafone card got activated today morning, after verification last night around 12:00 a.m. with my name and address verification; I was happy that I will be able to use net with 7.2 Mbps speed or more with 3G net on my dongle (which is I-ball universal dongle). I was using wired net of Airtel Broadband for last 4.5+ years, but then I had to switch for wireless net with the purchase of Dongle/3.5G Connect Wireless Modem of I-ball.
Today evening I recharged my Vodafone for net usage with 3G data 2 GB/30 days validity with/for Rs.449/- plus talk time with Rs.30/- (TT recd. was around Rs.27/- or so). Thereafter, I called 111 several times, with pressing various options as I could understand, and then during one such trial I was told by the customer care executive that sometime of verification is remaining in my case, after recharge, and that he will divert the call to some other person/executive, but then that call did not went through i.e. was not diverted/transferred and I ended that call myself. Theafter also I tried several times on 198 / 111 / 9923399233 (Prepaid), etc. but to no avail as I could not talk to any executive thereafter. I tried to take help of my friends, using Vodafone, on calls to them, but was unable to find any proper help.
I have not been able to use the net since evening and hence unable to carry out my work, though I am at the desk continuously since 5:15 p.m., the time I recharged my Vodafone Card with the 3G net usage 2 GB plan for 30 days validity with Rs.449/- plus TT for Rs.30/- (which I recd. TT of Rs.27/- or so, out of which a balance remains of Rs.23.47 only after several trials to 111 number).
CAN ANYONE HELP ME OUT SO THAT I CAN START USING MY VODAFONE.
I LOST MY REVENUE FOR TODAY.
I am frustrated with the first impression I got after going for Vodafone Services, after being recommended by a friend, as he is using it since last 6 months for net usage on computer.
I also want to use net with speed of 3G on computer and for which I got Vodafone Card and recharged it with the data plan as said above.
PLESE HELP ME.. WHATEVER VERIFICATION IS REMAINING, DO IT … SO THAT MY NET STARTS WORKING …
Can call me on Vodafone number OR Reliance Number which is …(see mail)
Hi All
My name is Hemanth and having Vodafone no: 7799032114,I am facing a very bad experience now a days with Vodafone service, from last ten days there is very week signal’s in my area when i called up to 198 the Executives has told me they will resolve the issue soon but that was not happen for next 2,3 days when i call again to 198 the same thing was told to me and nothing was happen again. Very next day i called again to 198 this time they told me the issue will resolve on 5th of Mar 2013 i waited till 5th Mar and the same thing was happen issue was not resolved. When i called to 198 again this time they told me to keep wait till tomorrow this time we will definitely resolve your issue. i done same thing again waited but there was no improvement in this issue again on 6th Mar i called to 198 the Executive has ensure that my issue will resolve within 6 hours and again there was no improvement. But when i called to 198 again from 7th Mar to till time my call was not connecting to Customer Care Executive from number but when i am calling from another no: it was connecting to CCE. Now tell me what does it mean Vodafone team want to ignore my problem and you dont want to attend my calls at all is this is the service they are giving to customer Vodaphone people dint even tried to find out the why this issue happened and dint even tried to resolved the issue, at last i found the reason why its happen, earlier there was a Vodafone tower in my area 10 day back they have removed that one that’s the reason we are facing the problem.
Now tell me if company is not able to find out the problem and resolve the problem what the use of being with you people. From 10 days I am not getting the calls and not able to make calls. Please tell me weather you will resolve this issue or not or shell I move to another Network operator. Please reply to me soon I have to take one decision.
One advice: if you want business from your customers please try to resolve their problems.
Dear Sir,
We Have purchase Rs.35 Vodafone top up voucher Card But Pin Number Is Damaged after scratching a bit too hard . Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .
Mobile Number: 9769920272
Regards, Deepak
Dear Sir ,
I am samit , last more then 5th years using the Vodafone network . My number is 9787155203 from Tamolnadu. last two years i am in Bangalore but i am using as a rooming continuously. Last 6 days my sim card sowing invalid sim , after i contact customer care more then 10 time 09843098430 & 09884098840 not getting satisfactory reply from them ..there have no one can communicate English or Hindi language ..i am really sorry for that such worst service given through customer care ……. now please help me out what should i do & how i will up dated my sim card .
Thanks
samit
9611806718
Hai all,
m sony from delhi n very much happy wid d connection n i really want to appreciate a person mr.virendra in vodafone care he helped me alot while using my voda net connection.he was on call wid me more den 1 hr.its really a great experience wid voda .m using ths connection from my first cell phone so its great to connect wid ths.i really wish voda to grow ups an high level…….bcs i can understand that being on call solving the query is very difficult n i was having some problem during net .i was really frustated wid my problem bt the customer care person solved my problem easily…….m so happyyyyyyyy.
i m asif from mumbai my vodafone num, is 9768908565 i m getting portin from docomo to voda last month jan 13 my big reason of porting is unlimited internet plan of vodafone in rs 198 the the plan is starting 2 gb using 64kb speed and thairafter decrise speed down to 40 kb it means decreas speed approx 35% full month …i m using 2gb in good speed like download speed was 45kb to 55 kb ….but after 2gb i m getting download speed of 3kb to 5kb ….why..????
this is the main reason of this complaint i was talk to cc many times but they told me change ur handset …
i m changed my cell but no any improvment in speed …as per vodafone plan if decreses speed from 64kb to 40 kb my download speed decrese from 55 kb to minimum 30 to 40 kb but i m getting speed only 3 kb to 5 kb why…???
kindly solve my problem as soon as possible…
regards Asif Mumbai
There is no Care for customers as far as Vodafone is concerned. I have been using it for the past 5 years and as a loyal customer have acted patiently, But The fat that the have taken over a week to fix a problem and lied about calling me but the phone was not reachable just shows their unprofessionalism. Untrained Customer care representatives( at times even rude) and lack of understanding of the issue( they will keep repeating that they agree with me but say things exactly contrary to the problem. The senior staff is least bothered if the phone gets disconnected( wonderf how does it happen when talking to them) they should call back.
I have also written to the nodal officer and awaiting reply. Another day and I am switching.
None of the Executives answered since past 30 mins. Worst customer service. The issues will never resolve but the IVR keeps telling THANK YOU FOR STAYING ONLINE, WE ARE HAPPY TO HELP YOU.
Please resolve this issue at the earliest.
If possible give us the Direct number to contact the Executive & charge for that, we do not mind to pay but at-least facilitate us with such facility.
Hi,
I am frustrated with vodafone service.
For past 3 months, I am facing problem of not getting access to your services when I am in roaming and I have raised 3-4 request ( refer below details) to get this resolved but still i face the problem.
Today again i have contacted their agent, who does not have any answer for this problem and has promised that some senior will call me in 24 hours .
What is the PROBLEM and the solution noone is bothered to look into this?
Can Vodafone company not resolve a issue in last 2-3 months? I don’t doubt their incapability but at least they should have courtsey in informing that this is not possible and I will move on to other service provider..
A very bad experience from Vodafone 🙁
Hi,
i don’t know wat’s going on , on my vodafone no.
When i call some1 , operator tell me that my prepaid acc. Is suspend then it dissconnect…
I am in trouble , i also not able to use internet on my phone…
Plz help my no. Is 9796210540
I ve some problems with vodafone network about which the customercare r not responding well.They r as follows:
1) I ve been using 2G monthly plan for last 2-3 months which gets renewed monthly automatically . On 6th Dec,12 a.m.the validity of this pack was about to finish . I had called vodafonecare @198 to prevent the renewal of this pack for next month at 10p.m.,6 Dec. I.e. before Rs 95 is deducted. They told me to message CAN NEWBC95 to 144 for which I got d reply saying that it is a wrong keyword. After this I tried to call customercare again . This time I think they blocked my no. Everytime when I called they say -“Ur request cannot b processed. Sometimes customer care agents used to disconnect my no. by saying that that r transfering call to senior supervisor .”So I was not able to call customercare .I tried 111,121,444 & 116 no also,but same thing there. On 7 Dec,
On 29 Dec , a FJOKE pack was activated in my no and deducted 30 Rs. I had called to customer care for that . They told that It would refund to me within half an hour. But i did not get my balance back.
On 3 Dec the same thing happened again and deducted 30 Rs.
On 6 Dec a SLOKA pack was activated without doing anything and deducted 30 Rs. Total deduction amount is 90 Rs. I called customer care & also mailed, but i didn’t get any responce.
Vodafone is the worst service. It is not a customer satisfaction. Without informing any thing the deducted balance. I would throw the sim card.
Connected Vodafone dongle and grief with new data internet connection. Cannot open google home page or any other site on Windows 8 operating system
Never had this problem wirh Vodaphone south africa. Please phone on 8939793866 to help
i was in roaming and i lost my mobile,i have called to mumbai customer care no to block the sim.after giving satisfactory reply to all inquiery like name address…the excutive asked me a useless question when and what amount was recharge last time.and told to me that without replying this question he can not block the sim.i have requested so many times to block first as i have given my all details other than last recharge amount..i do not know how this vodafone is 2nd largest in world in service.if vodafone excutive can read this mail kindly reply to my satisfaction….
dinesh kumar
I have recharged full talktime of Rs.83/- and i get full talktime. But suddenly after an hour my balance deducted Rs.40 and i call to the customer care. The customer care guys name was pavan kalyan and i told him to stop unwanted service and i kindly request to him that plz dont activate any services to my number. After 3 hrs again my balance deducted to 30/- rupees and again i call to customer service and i told to him my problem and he refunded 30/- rupees and then again after 2hrs my balance totally deducted. My final balance was minus(-)30/- rupees.
finally i try to call customer care but no response from host. This vodafone service very embrassing me
Mobile No.9860548657
I am very unhappy with vodafone customer care service.
I am planning to change my network soon.
I have recharged my mobile with 49/- for 1/2 paisa per second on 9th at 2.30PM. Plan was not activated and called vodafone customer care on 10th at 2.40PM.
That customer care fellow has deducted 49 again from my account and plan was not activated.
Called 111 again and some other guy has listened everything and given me a request number # 1437162678 and told me that I am going to get the amount credited back to my account and also plan will be activated by the end of the day(10th Nov).
It was not activated, so called 111 again at 11th Nov 12.30AM, i think prashantha has picked up the call and he is not listening to the customer and a arrogant fellow indeed.He kept my call on hold, when I was talking to him.
Mobile # 9742889643
I am very unhappy with vodafone customer care service.
I am planning to change my network soon,as you are harassing the customer.
Sir, I have using voidafone service since last six years. I have no problmes duirng this long period. I have made my mohnthly payments reguarly. Inspite of that last 2-3 days your customer care executive offtenlty made calls / giving messages that your mobile bill is 5000/- or else please paide. Let me clear first that I am not using any internet services. I am using mobile only for incoming and outgoing calls. Wihtout any fault of customer your services are unncessarily trouble me a lot. Not only they discoonect my mobile number but unncessrily harrshing me to make payment for which I am not in fault at all. So, I have no option to change my mobile card or else please correct at your end the problmes which I am facing my cell no is 9819326812.
hi vodafone
my name is vikas lawaniya i am very sttonly unhappy to ur service my number is 9582649887 i already registered the complaint in customer care mis behaviour and many time foread mail with reminder plz provide me ur mail matrix but no responce and ur customer care has active my service like vas service and block my ivr also many time so plz i request you provide the mail matrix of your voda fone seniors and vp of vodafone in india my complaint number is 2286438064 and2288334400
from nodal side number is 2287685390
regards
vikas lawaniya
The vodafone has been charged me Rs. 10 for Auto service of SMS PACK, they had promise me for refund but since last 8th day i’m following up for refund & till today it is not credited to my A/c.
Sir, My Vodafone Mobile No.9035219356(Bangalore). A sum of Rs.50/- has been deducted from my account on 30.10.12 without me giving any permission for any upgraded service or any download charges. After a great ordeal I have contacted Cust.care and one Mr. Batcha spoke to me on 30.10.12 and assured me that the amount will be re-credited within 4 hours and complaint lodged. Even after 4 hours over, the amount was not credited and I spoke to the floor Supervisor (Name I think Mr.Nagaraj) who had told 24 hours. Then also the amount was not credited. Then on 1st Nov.2012 I spoke to one more person who has formally lodged a complaint No. and Comp. No.1433724974 received from Vodafone and my problem will be resolved within 24 hours. Till today i.e. 5.11.12 neither the amount unauthorisedly deducted was not refunded to my balance and I am unable to talk to any customer care person despite my best efforts for the past three days. Please don’t cheat customers and refund my balance of Rs.50/- immediately. My Mob No.9035219356
My Vodafone network working except my residence, many times i have contacted to customer care through phone(111), simply they telling your this is your mobile problem, but past one year i have been using in the same mobile and same sim. Every time with this answer I have exhausted, hence i went Somajiguda Vodafone store, requested for replace sim card, they have replaced, the problem is begin here, the very first day Mr.Ramesh told me with in 2hrs it will be activated, next day Mr. Deekshith told me that your sim not updated, now I am updating, with in 10minutes it will be activated. Customer executives simply saying go to store….
So, sir i am asking is it dedication or negligence? every time you guys saying your our esteemed customer, is it true?
Hope fully i am sending this mail to rectify my problem, with in short span.
The new sim no is 8991130140510138067
My mobile no is 9849590156
Thanks,
K.Rajkumar
Dear sir,
My MobileNo : 9537829833
City :Vadodara
Name : Mukesh Parmar
Complain : Dear sir My Last Request for SMS Pack by call customer care executive. We want SMS NATIONAL PACK but she talking false infomation provided for SMS 34 PACK and I activate that .
but today 1 st oct 2012 when I use national sms will be charge 1.5 Rs.
This is wrong for me for your customer care executive …
Pls give me refund about that or Give me National SMS Pack form local sms pack.
Regards
Mukesh Parmar
Local Prepaid Users.
Vadodara –
Gujarat.
I want to use Vodaphone number(gsm) for internet browsing in Bhankrota jaipur rajsthan area. their is network strength is good but still internet connection become disconnect under 2 to 5 minute time interver while i am using micromax modem for connection. Is there any solution if yes please solve it within this week else i will portable my number to other operator my number is 9610937204
i could not call customer care only
its too difficult to handle that stupid mobile without customer care
7829308590
dear vodafone
i have long time vodafone very good service but now last 4 month i have balance 1100
but the vodafone is not activate i cmntect and visit to vodafone office in new delhi shakurpur aria the sain ur mob already giving another customer so i buy another nub but now also cutt my num i have balance but not working balance 450 rupeice pls answer me i live in dubai not india first num 9873897184 new num 8447793737
thanks pls enquiry why the sale another custoner
Dear Vodafone ji,
Why the hell are you in Broadband services when you jst can’t commit the speed you say ! Vodafone USB Stick i bought from Baroda Race course road from Mr. Jabir who told me that I’d be getting minimum of 60Kbps downloading speed. I bought the device and now I am getting 5Kbps Hardly and UNABLE TO ATTACH A SINGLE PHOTO IN EMAIL / FACEBOOK ! Bravo Vodafone. May you live long and Harass all indians with your FAKE services. & FAKE COMMITMENTS.
Infact, recently I went into the same store and Got my USB Stick checked. The Executive Couldnt even connect this stick. One mam suggested me friendly NOT TO BUY VODAFONE FOR INTERNET USAGE ! Strangeee …
From Kutch (Mundra) Vodafone store executives are also telling me NOT TO USE ITS 3G EVEN. Infact, He was searching for the network after connecting 3G stick to his laptop. LOLllzzzz.. & Adviced me NOT TO BUY THAT !
At Baroda, Vodafone store, Race course road, A Gift always comes when you buy Vodafone Stick. Peoples working thr are not at all Informing us that Gift is there. When We ask them for gift, They say “Ya, Ya gift hai” … And after a month I went ther, They arranged a showcase in which All gifts were lying in it with a noticeboard “On Sale” !!! Strangeeee …
VODAFONe —- A Chorrrrr Company ( A Thief making alll customer BIG FOOLLLL)
Hello,
I have given MNP request for Post to pre at your Maninagar branch to Pulkit, validity of the same is of 9th August from the existing provider. Since i am out of the city, my wife visited the Maninagar, Ahmedabad stores and had a word with Pulkit over the phone.
It was very rough talking to Vodafone employee, as he is not listening to the customer and dictating the company policies only. Even he is not bother to give his superior name or contact no also.
If in the first face of the interaction, as a customer i am finding this kind of services, how come we except the good servce to a prepaid customer?
Kindly give me the guidance, how we can go ahead to register the complain.
Hemang Shah
My Vodafone number is 8516971800. I have submitted all my document to Vodafone retailer 3 times but still they not activated my connection.I am not getting what is the main problem is there.But i do not know how 3 times document will be wrong even your employ fill all the form near to me.I have other SIM also and i have given the same document as i gave to Vodafone but there is no any problem like You.Please solve my problem as soon as possible or i will not use further Vodafone connection.Even your customer care person are not behaving well i think they all are Uneducated .
Or please tell me that how to file FIR against your Retailer and Retailer mo.no. 99267-35886.
thanks,
vrindavan choudhary
9993100535
I never seen such worst cooperation and coordination and irresponsibility from Vodafone.
I have submitted all documents to Vodafone agent for new sim connection ( Mob no 7639797410 ) although from Vodafone CCare they have sent msg they did not received documents.
From Vodafone they have disconnected my service due to non availability of document.
Again I have approached the particular Vodafone agent and he promised all documents to Vodafone and he tried to contact CCare but no none did not pic phone in CCare.
It is mistake of agent or communication between agent and Vodafone , doe to their mistake my phone service has disconnected.
Such a worst coordination and cooperation Vodafone i did not expect and also very worst CCare I never seen in my carrier.
My Vodafone number is 9916217634. I have submitted all my document to Vodafone customer care center 3 times but each time they cut my connection.I am not getting what is the main problem each and every time they told me that some documentation problem is there.But i do not know how 3 times document will be wrong even your employ fill all the form near to me.I have other SIM also and i have given the same document as i gave to Vodafone but there is no any problem like You.Please solve my problem as soon as possible or i will not use further Vodafone connection.Even your customer care person are not behaving well i think they all are Uneducated .