Yepme Customer Care Number, Contact Details, Services, Complaint Escalation
Yepme Customer Care Support and Service helps the users with information of the tracking, returns, refunds, coupons, gift cards and solves the consumer issues by responding to their complaints.
Yepme India Customer Care
For enquires about the latest products of the company or to know the product order details, customers can call the following number.
Toll free No : 1860-208-1002
Customer Care : 011-66372424 / 0124-6120500
Email Id : customer.care@yepme.com; trade@yepme.com
Working Hours : 10am to 7pm; All Days
Website : https://www.yepme.com/
Yepme India Head Office Address
Yepme.com
Brand Owner VAS Data Services Pvt. Ltd.
312 F, 3rd Floor,
Centrum Plaza, Golf Course Road,
Sector 53, Gurgaon – 122001
India
Yepme India products and services
The portfolio of products offered by Yepme comprises of Men, Women and Kids wear offering wide range of models in Ethnic, Casual, and Formal wears covering all seasonal clothes as well. In addition to the apparels, Yepme also offers different varieties of footwear and other accessories.
Seeing larger brands handing over end-of-lifecycle products to online retailers (purportedly to avoid disparity between shop and online prices) the founders decided to promote the Yepme brand as private label apparel brand.
Shipping
The products are shipped with or without delivery charges depending on the price of purchase and offers provided by the seller. No additional charges are added in excess to the final price shown in the cart during confirmation of the order. The delivery of the orders is done on all business days excluding Sundays and other national and state holidays.
Payment options
The payments to the orders can be done through Cash on Delivery, Visa, MasterCard & American Express credit cards, debit cards, net banking.
Order Cancellation/ Returns
If you wish to cancel your order, contact the customer care with the order detail before the order has been dispatched. Similarly, if the customer is not satisfied with the quality of the product or some other reasons wants to return the product, the return request has to be sent by visiting Yepme.com site or by calling the customer care representative. The company provides an easy return policy within 30 day of the delivery received by the customer.
Refunds
The payment refund takes 10-21 days depending on mode of payment after the returned product has passed the Quality Check. In case of prepaid orders, Refunds will be processed as per our Return policies. Any Yepme Credits used in the purchase of the Order will be credited back to your account.
Replacements
We offer Replacement for our customers. Please read up our Replacement policies for details.
Book Orders on Phone
The customers are allowed to book their orders on phone by calling to the 011-43504444 through the Cash-On-Delivery method only.
Tracing Placed Orders
The user is updated with the changing status of the shipment to the registered mobile number and email id provided during the payment. To track the order online visit the company website mentioned earlier.
Yepme Consumer Queries / Complaints / Escalation:
To clear the customer queries and complaints, Yepme avails the option of online form to get feedback from its customers in the form of enquiries or grievances. Customers can use this section to clear doubts or resolve their issues
About Yepme
Yepme is an online shopping company located in Gurgaon started in the year 2010 by Vivek Gaur, Sandeep Sharma and Anand Jadhav. It specialized in online shopping of men and women garments and other items and brought up to a high position as a private label fashion brand and all its products are available online through yepme.com.
It is started by three IIT passed outs who saw huge demand in the online shopping market and started this online shopping site along with Bagittoday.com. Along with the other branded clothes, the company started to place its own brands under the name Yepme and make it available under the online price in its own website. In the year 2011, it conducted the first fashion show and it is the first online company to conduct the fashion show in India. It is also declared as the “Web Only Brand of the Year” by Etailing India.